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A 7-day free trial applies to every paid plan. The initial conversation is free without a credit card.
Learn moreAbby
An AI thought companion that remembers your story and matches you with a therapist
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What is Abby?
Abby is an AI thought companion for everyday mental health struggles. It remembers prior conversations, adapts its personality and tone to your preferences, speaks 88 languages, and offers free matching to licensed therapists when you want clinical care. It does not diagnose or treat.
Abby is an AI mental health companion built around memory. Where a general chatbot answers the message in front of it, Abby tracks what you have shared over time, stores the details, and links a new remark to something you said months earlier. The stated goal is to surface the pattern beneath the immediate complaint and ask the question that moves you forward, rather than to sound clever. It is available around the clock on iOS, Android and the web, and the company reports more than 10,000,000 conversations to date. The product leans hard on personalization. You choose the personality Abby adopts (professional and evidence based, an empathetic friend, a tough coach, or one of several other presets), how much she says, her tone, whether she pushes back gently or calls you out, and how often she checks in. She can also switch languages mid sentence across 88 supported languages while keeping the same memory of your history. Voice input is offered for nights when typing feels like too much. Therapist matching is the second half of the offer. When you decide you want clinical care, Abby draws on what you have already discussed to suggest licensed therapists with a fit rationale, such as a specific specialty, a preferred communication style, and available evening video slots. The matching service is free and the network is described as vetted, with thousands of licensed therapists. An enterprise and EAP tier covers companies, universities and healthcare systems, with the promise that employee conversations are never shared with employers. Abby is explicit that it is not therapy. It does not diagnose or treat, and the site positions it as the conversation before therapy: overthinking, a text you keep rereading, a decision you circle at 2am. It fits best as a low friction way to untangle thoughts between sessions or before committing to a therapist. People in crisis are directed to 988 or 911, so it is not a crisis service.
How do you use Abby?
1Start your first free conversation
Create an account on the signup page and send an opening message. The first conversation costs nothing and requires no credit card, and it gives Abby the initial details she will draw on later.2Shape Abby's personality and tone
Pick a persona such as empathetic friend, tough coach, or problem solver, then set how much she says, her warmth, and whether she pushes back gently or calls you out. You can change these later as you learn what helps.3Choose a language or switch mid sentence
Talk in the language you think in. Abby supports 88 languages and follows you if you change language partway through a message, keeping the same memory across both.4Set check-ins for when it matters
Decide whether Abby should check in daily or only when something significant comes up, such as a rough week you mentioned in advance. Check-ins arrive on the app before you open it.5Move to a licensed therapist when ready
When you want clinical care, ask Abby to find a fit. She uses your conversation history to suggest licensed therapists and explains why each one matches.6Read the ethics and research material
Review how Abby is designed and governed before relying on it for sensitive topics. The safety board and research pages set out the approach and the evidence behind it.
Pros and cons
Pros
- Conversation memory ties new messages to things you said months earlier, which makes replies feel specific rather than genericAI
- Personality, verbosity, tone and pushback level are all user controlled, so the style can be tuned after a few sessionsAI
- Free therapist matching uses what you have already shared to suggest licensed providers with a stated fit rationale and availabilityAI
- Runs on web, iOS and Android with a 24/7 presence and voice input for nights when typing is a barrierAI
- Enterprise tier commits to keeping employee conversations private from employers, which matters for workplace mental health programsAI
Cons
- No clinical capability at all: it cannot diagnose, treat, or respond to a crisis beyond pointing to 988 or 911AI
- Therapy matching is the free part, but ongoing chat sits behind a paid plan after a seven day trial, and the homepage does not list plan pricesAI
- Only the first conversation is free, so judging whether the memory actually works takes a paid trial rather than a quick testAI
- Therapist recommendations are drawn from a closed vetted network, and the site gives no detail on size, geography, or insurance coverage beyond in-network plansAI
- 88 languages and deep personalization are bold claims that the homepage supports with user testimonials, not with published accuracy or outcome dataAI
How much does Abby cost?
Pricing
The first conversation is free with no credit card or appointment. Continued use requires a paid plan, and every plan starts with a 7-day free trial. The homepage does not state plan prices or tiers.
Learn moreIntegrations
Enterprise and EAP deployments can route people to in-network providers already covered by their plan. No third party app integrations are described on the homepage.
Learn moreFeatures
Persistent memory of your story, user-selected personality and tone, pushback level, daily or event-based check-ins, voice input, and 88 languages with mid sentence switching. Free matching to licensed therapists with fit rationale and availability. Enterprise deployment for companies, universities and healthcare systems with conversation privacy from employers.
Frequently asked questions about Abby
How much does Abby cost?
The first conversation is free with no credit card or appointment. Continued use requires a paid plan, and every plan starts with a 7-day free trial. The homepage does not state plan prices or tiers.Does Abby offer a free trial?
A 7-day free trial applies to every paid plan. The initial conversation is free without a credit card.How do you use Abby?
The walkthrough on this page covers 6 steps: 1. Start your first free conversation 2. Shape Abby's personality and tone 3. Choose a language or switch mid sentence 4. Set check-ins for when it matters 5. Move to a licensed therapist when ready 6. Read the ethics and research material.What platforms does Abby support?
Abby is available on Web App, iOS and Android.What does Abby integrate with?
Enterprise and EAP deployments can route people to in-network providers already covered by their plan. No third party app integrations are described on the homepage.What are the limitations of Abby?
No clinical capability at all: it cannot diagnose, treat, or respond to a crisis beyond pointing to 988 or 911. Therapy matching is the free part, but ongoing chat sits behind a paid plan after a seven day trial, and the homepage does not list plan prices. Only the first conversation is free, so judging whether the memory actually works takes a paid trial rather than a quick test.
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Added10/21/2026
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