AccuChats

AccuChats builds website chatbots that attach a source citation and confidence score to every answer, then escalate to a human via Slack or email when certainty is low. Setup runs from a URL crawl plus optional PDFs and Q&A pairs to an embeddable widget in roughly five minutes.

AccuChats is an AI chatbot platform built around a single premise: a support bot should be able to show its work. Instead of returning a fluent guess, the assistant attaches a source citation and a confidence score to each response, so a visitor asking about a return window gets a pointer to the exact policy page and paragraph, not a plausible sounding summary. When the certainty score drops below a threshold the team sets, the conversation is handed to a human through Slack or email rather than allowed to improvise. Setup is deliberately short. An operator enters a website URL, the crawler pulls in pages, branding and internal links, and then selects which pages belong in the knowledge base. PDFs, DOC and TXT files, raw text and Q&A pairs can be added on top. From there the chatbot gets a name, theme, brand voice, system prompt and confidence cutoff before a JavaScript snippet embeds it on the site. AccuChats says the full path from URL to live bot runs about five minutes, and the knowledge base stays visible and editable so teams can correct gaps directly. A compression engine handles retrieval without requiring a vector database. The platform advertises support for 95 or more languages. The product fits teams that cannot afford confident wrong answers: SaaS documentation desks, ecommerce support for policies and shipping questions, and internal knowledge assistants. Business plans add API access, lead capture and branding removal; Pro tiers fold in voice chat with real time transcription and custom voice selection. AccuChats positions itself against general chatbot builders by charging for messages rather than input words and by shipping citations and handoff in the entry paid tier rather than as add-ons. A free tier caps out at 150 messages with a single bot and two sources, and a free audit tool checks an existing bot for hallucination risk.