AiSensy

AI-first WhatsApp marketing built on official Business APIs

Beginner API
Screenshot of AiSensy, AI-first WhatsApp marketing built on official Business APIs

What is AiSensy?

AiSensy is a WhatsApp marketing platform built on the official Business APIs, combining broadcasts, no-code chatbots, click-to-WhatsApp ads, lead forms, payments and multi-agent live chat in one dashboard. It offers a 14-day free trial with free API access, onboarding and green tick verification help.

AiSensy is a WhatsApp marketing and engagement platform that runs on the official WhatsApp Business APIs rather than on unofficial workarounds. It bundles several jobs that usually require separate tools: promotional broadcasts, automated notifications, live chat support and payment collection, all routed through a business phone number that customers already trust. The platform also pushes click-to-WhatsApp ads on Facebook and Instagram, so paid traffic lands directly in a conversation instead of a landing page. The toolset splits into a few practical blocks. On the campaign side, AiSensy supports promotional formats such as offers, coupon codes and carousels, plus call to action and quick reply buttons, and it allows broadcasts to be scheduled up to two months in advance. Contacts can be imported and messaged instantly, with delivered and read rates visible in real time. Retargeting is handled from the same dashboard, using read, reply and click data per campaign. A no-code chatbot and catalog flow builder covers the conversational side, while WhatsApp Forms collect leads and feedback inside the chat and WhatsApp Pay or gateways such as Razorpay and Payu handle checkout. Team workflows get attention too. Multiple agents can operate a single WhatsApp number with tag, campaign and attribute filters driving chat routing, which matters for support desks and inside sales teams that share one number. Ads that click to WhatsApp sit alongside this, aimed at lead generation and conversion rather than pure engagement. The target buyer is a growth, CRM or support team at a small to mid-sized business, or an agency managing WhatsApp for clients. The onboarding pitch is generous (free Business API access, free onboarding, no setup fee, green tick verification assistance, a website widget and a QR plus link), and the 14-day trial lowers the entry cost. Alternatives tend to be either generic omnichannel messaging suites or lighter broadcast tools; AiSensy bets on depth within WhatsApp alone, including payments and ads, so it suits teams that have already decided WhatsApp is the primary channel.

How do you use AiSensy?

  1. 1Book a walkthrough or start the trial
    Open the homepage and either join a live demo or begin the 14-day free trial from the signup link to see the dashboard before committing.
    AiSensy — Book a walkthrough or start the trial
  2. 2Complete WhatsApp Business API onboarding
    Onboarding covers Business API access and green tick verification with no setup fee. Expect to supply business details for verification; this step happens inside the product after signup.
  3. 3Import contacts and send a first broadcast
    Upload your contact list, pick an approved template with buttons or a carousel, and schedule or send the broadcast. Delivered and read rates appear in real time.
  4. 4Build a click-to-WhatsApp ad campaign
    Create Facebook and Instagram ads from AiSensy so clicks open a WhatsApp conversation, then segment the incoming leads and route them into chatbot flows.
    AiSensy — Build a click-to-WhatsApp ad campaign
  5. 5Add WhatsApp Forms for lead capture
    Drop a form into a chat flow to collect feedback or user details without leaving WhatsApp, keeping the data inside the same conversation thread.
    AiSensy — Add WhatsApp Forms for lead capture
  6. 6Turn on payments and multi-agent chat
    Connect WhatsApp Pay, Razorpay or Payu to collect payment in chat, then add team members to the shared number and configure tag-based chat routing.
    AiSensy — Turn on payments and multi-agent chat

Pros and cons

Pros

  • Runs on official WhatsApp Business APIs, with free API access, onboarding, zero setup fee and green tick verification assistanceAI
  • Covers more than broadcasting: click-to-WhatsApp ads, forms, payments and a no-code chatbot builder sit in the same dashboardAI
  • Multiple agents can handle one WhatsApp number, with chat routing based on tags, campaigns and attributesAI
  • Broadcasts can be scheduled up to two months ahead, and per-campaign read, reply and click analytics support retargetingAI
  • Promotional formats include offers, coupon codes, carousels, CTAs and quick reply buttons for richer messagesAI

Cons

  • The homepage does not publish plan tiers or usage rates, so buyers must request pricing before comparing costsAI
  • Scope is tied to WhatsApp, so email, SMS or other channels are not part of the offerAI
  • Contact list quality and template approval remain constraints of the WhatsApp ecosystem, and enforced opt-in rules are not addressed on the siteAI
  • Reports of large open and click rates are vendor-published, and no independent benchmark is provided to verify themAI
  • Advanced campaign logic and API-driven automation will demand setup effort despite the no-code framingAI

How much does AiSensy cost?

Free trial

A 14-day free trial is offered through the signup page. Free WhatsApp Business API access, free onboarding, zero setup fee, green tick verification, a website widget and a QR plus link are promoted as part of getting started.

Learn more

Support

Dedicated live chat support is advertised, with priority help over WhatsApp, phone, live chat and email. A live demo is also available from the homepage for teams that want a guided walkthrough.

Integrations

Payment collection through WhatsApp Pay, Razorpay and Payu is named on the homepage, along with Facebook and Instagram ad campaigns that click through to WhatsApp. A broader integrations or API directory is not detailed on the site.

Features

Core features include promotional broadcasts (offers, coupons, carousels, CTAs, quick replies) with scheduling up to two months ahead, real-time analytics and smart retargeting, a no-code chatbot and catalog flow builder, click-to-WhatsApp ads, WhatsApp Forms, payments via WhatsApp Pay, Razorpay or Payu, and multi-agent live chat with tag-based routing on one business number.

Frequently asked questions about AiSensy

  • Does AiSensy offer a free trial?
    A 14-day free trial is offered through the signup page. Free WhatsApp Business API access, free onboarding, zero setup fee, green tick verification, a website widget and a QR plus link are promoted as part of getting started.
  • Does AiSensy have an API?
    Yes, AiSensy offers an API.
  • How do you use AiSensy?
    The walkthrough on this page covers 6 steps: 1. Book a walkthrough or start the trial 2. Complete WhatsApp Business API onboarding 3. Import contacts and send a first broadcast 4. Build a click-to-WhatsApp ad campaign 5. Add WhatsApp Forms for lead capture 6. Turn on payments and multi-agent chat.
  • What platforms does AiSensy support?
    AiSensy is available on Web App.
  • What does AiSensy integrate with?
    Payment collection through WhatsApp Pay, Razorpay and Payu is named on the homepage, along with Facebook and Instagram ad campaigns that click through to WhatsApp. A broader integrations or API directory is not detailed on the site.
  • What are the limitations of AiSensy?
    The homepage does not publish plan tiers or usage rates, so buyers must request pricing before comparing costs. Scope is tied to WhatsApp, so email, SMS or other channels are not part of the offer. Contact list quality and template approval remain constraints of the WhatsApp ecosystem, and enforced opt-in rules are not addressed on the site.

Status

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Added10/21/2026

Platforms

Web App

Pricing

FreemiumFree TrialSubscription