What platforms does AutoChat support?

AutoChat is available on Web App, iOS and Android.

What are the limitations of AutoChat?

WhatsApp only by design, so teams needing Instagram, Messenger or website chat must run separate tools. Meta messaging fees sit on top of the subscription, which complicates real cost forecasting. AI-assisted replies are not fully documented on the site and require a demo to confirm fit.

AutoChat

Name: AutoChat
Author: AutoChat

WhatsApp automation and a shared team inbox for Indian businesses

Beginner API

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Screenshot of AutoChat, WhatsApp automation and a shared team inbox for Indian businesses

What is AutoChat?

AutoChat is a WhatsApp-only automation platform for Indian businesses, pairing no-code chatbot flows, a shared team inbox, template broadcasts, webhooks and mobile apps. Plans start at Rs 1,400 per month in INR, with Meta messaging fees billed separately.

AutoChat is a WhatsApp automation platform built for Indian SMEs, D2C brands, agencies, coaching institutes and service businesses. It runs on the official WhatsApp Business Platform, so every conversation stays on WhatsApp while the business gains structure behind it: an instant auto-reply, lead qualification through buttons and questions, and a named owner for each enquiry. Setup is framed around three steps: connect a WhatsApp Business number through Meta's official signup, build a first flow with the no-code builder, then invite agents and set assignment rules. The product centres on a shared team inbox where chats are assigned to people, internal notes are attached and full customer history is visible. A no-code chatbot builder handles greetings, quick-reply buttons, lists and questions that collect details before a human steps in, and agents can take over from the bot at any moment without losing context. Meta-approved template broadcasts go to opted-in contacts, with replies routed back to the team. An API and webhooks push leads and events into a CRM, spreadsheet or internal tool, and store or payment links can be shared when a store or payment provider is connected. Mobile apps for iOS and Android let agents reply away from a desk. Typical deployments include education and coaching teams qualifying course enquiries and sending batch reminders, real estate teams collecting budget and location before assigning an advisor, D2C brands answering product questions, and clinics confirming bookings. Flows can be written in English, Hindi, Malayalam or any language the audience uses. Coexistence lets many numbers keep using the WhatsApp Business app alongside the platform where Meta supports it. The scope is deliberately narrow. AutoChat handles WhatsApp only and is not an omnichannel inbox, so Instagram, Messenger or website chat conversations are outside the product, though ads on those channels can funnel people into WhatsApp. AI-assisted replies are available but the homepage directs buyers to confirm fit for a specific use case during a demo. Monthly plans are quoted in INR from the Startup tier upward, and Meta's own messaging fees are billed separately by Meta.

How do you use AutoChat?

1Create your AutoChat account
Sign up on the AutoChat panel to start the workspace. The account is the container for your numbers, flows and agents.
2Connect a WhatsApp Business number
Link a number through Meta's official WhatsApp Business signup. If you want to keep using the WhatsApp Business app on the same number, ask the team to check coexistence eligibility during setup.
3Build your first chatbot flow
Use the no-code builder to set the greeting, quick-reply buttons and questions that collect details. Write the messages in English, Hindi, Malayalam or any language your customers use.
4Invite agents and set assignment rules
Add team members and decide how incoming chats are routed. Agents can take over from the bot at any point with the full history in front of them.
5Push leads outward with webhooks
Connect your CRM, sheets or internal tools through the API and webhooks so qualified leads and events land where your sales team works.
6Book a demo for advanced setup
For store or payment links and AI-assisted replies, book a walkthrough so the team can confirm fit for your use case before you commit.

Pros and cons

Pros

Runs on the official WhatsApp Business Platform rather than unofficial workaroundsAI
No-code flow builder covers greetings, buttons, lists and qualifying questions without developer helpAI
Shared inbox with assignment, internal notes and full history removes reliance on a single phoneAI
Pricing is quoted in INR from a low entry tier, which suits small Indian teamsAI
API and webhooks let leads flow into a CRM or sheet, and iOS and Android apps keep agents responsiveAI

Cons

WhatsApp only by design, so teams needing Instagram, Messenger or website chat must run separate toolsAI
Meta messaging fees sit on top of the subscription, which complicates real cost forecastingAI
AI-assisted replies are not fully documented on the site and require a demo to confirm fitAI
Integration depth for stores and payment providers is vague and confirmed only on a demo callAI
No free trial is advertised on the homepage, so evaluation depends on a booked demoAI

How much does AutoChat cost?

Pricing

Three monthly plans quoted in INR: Startup at Rs 1,400 per month for up to 5 agents with chatbot builder and API, Growth at Rs 3,900 for up to 20 agents with team inbox and bulk broadcasts, and Premium at Rs 9,000 for up to 100 agents with commerce and multi-number inbox. Meta messaging fees are billed separately by Meta.

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Integrations

Leads and events can be pushed to a CRM, sheets or internal tools through the API and webhooks. Store and payment provider connections for order updates and payment links are confirmed on a demo.

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Features

Team inbox with chat assignment, internal notes and full history; no-code chatbot flows with greetings, buttons, lists and questions; Meta-approved template broadcasts; bot-to-human handoff; API and webhooks to CRMs and sheets; store and payment links via integration; AI-assisted replies; iOS and Android apps.

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Frequently asked questions about AutoChat

How much does AutoChat cost?
Three monthly plans quoted in INR: Startup at Rs 1,400 per month for up to 5 agents with chatbot builder and API, Growth at Rs 3,900 for up to 20 agents with team inbox and bulk broadcasts, and Premium at Rs 9,000 for up to 100 agents with commerce and multi-number inbox. Meta messaging fees are billed separately by Meta.
Does AutoChat have an API?
Yes, AutoChat offers an API.
How do you use AutoChat?
The walkthrough on this page covers 6 steps: 1. Create your AutoChat account 2. Connect a WhatsApp Business number 3. Build your first chatbot flow 4. Invite agents and set assignment rules 5. Push leads outward with webhooks 6. Book a demo for advanced setup.
What platforms does AutoChat support?
AutoChat is available on Web App, iOS and Android.
What does AutoChat integrate with?
Leads and events can be pushed to a CRM, sheets or internal tools through the API and webhooks. Store and payment provider connections for order updates and payment links are confirmed on a demo.
What are the limitations of AutoChat?
WhatsApp only by design, so teams needing Instagram, Messenger or website chat must run separate tools. Meta messaging fees sit on top of the subscription, which complicates real cost forecasting. AI-assisted replies are not fully documented on the site and require a demo to confirm fit.