Chat Data

Turn your own documents into support agents that talk, escalate and connect to your stack.

Intermediate API

What is Chat Data?

Chat Data is an AI chat bot tool that turns your own documents into support agents that talk, escalate and connect to your stack. Chat Data builds AI support agents from your own documents, deploys them to a website widget, WhatsApp, Slack, Instagram and other channels, and connects them to 834 MCP apps with 10,000+ tools.

Chat Data is a platform for building AI agents and chatbots that answer customers using a company's own knowledge base. The product centers on connecting enterprise data to customized language models, then deploying the resulting agent across a website widget, WhatsApp, Messenger, Instagram, Telegram, Line, Slack, Discord and other channels. Two widget styles are offered, an AI search bar and a classic chat bubble, so the same agent can sit behind a search box or float as a chat launcher. The build process goes well beyond uploading a FAQ. Agents can be trained on text, video and audio inputs, pointed at a custom model endpoint, or given a scraping setup tuned to pull only relevant pages. Workflows are written in natural language prompts and triggered as AI actions, which lets a bot run repeatable procedures alongside free-form conversation. Responses can include charts, cards and carousels rather than plain markdown, and the agent can take actions such as sending a receipt or contract. A Model Context Protocol layer exposes 834 pre-built apps and more than 10,000 tools, covering Gmail, Google Calendar, Notion, Slack, GitHub, HubSpot, Jira and many others. Support teams are the clearest audience, but the homepage also targets healthcare, e-commerce and other verticals through solution pages. Handoff to a human agent works on the website and third-party channels, with the AI deciding when to transfer. Compliance features include PII anonymization before prompts reach the model, HIPAA compliance, and a BAA for Standard plan customers and above. Voice is a notable extra: real-time voice conversations, ElevenLabs voice cloning, an importable phone number for SMS, and a live phone demo anyone can call. Against general-purpose chatbot builders, Chat Data leans on breadth of channels, MCP integrations, medical-specific models (including a vet model) and white-label resale with SSO. It is a heavier, more configurable product than a simple widget, which suits businesses with real knowledge bases and support workflows but adds setup work for small teams. Pricing tiers are not listed on the homepage.

How do you use Chat Data?

  1. 1Create your account
    Sign in to reach the dashboard, where new agents are started and existing ones are managed.
  2. 2Start a new agent
    Open the new agent flow to define the agent you want to build from scratch.
  3. 3Feed it your knowledge
    Train the agent on your documentation and site content, then tune the scraping so it focuses on the most relevant data.
  4. 4Add actions and integrations
    Connect MCP apps such as Gmail, Notion or Slack as AI actions, and write any multi-step workflows as natural language prompts.
  5. 5Choose your channels and widget
    Pick a search bar or chat bubble for the website, then link WhatsApp, Messenger, Instagram, Telegram, Line, Slack or Discord as needed.
  6. 6Test, then hand off
    Run test conversations, verify escalation to human support, and review the security page before going live with customer data.

Pros and cons

Pros

  • Deploys to a long list of channels including WhatsApp, Messenger, Instagram, Telegram, Line, Slack and DiscordAI
  • Built-in MCP layer with 834 apps and over 10,000 tools, plus support for custom remote MCP serversAI
  • PII anonymization runs before prompts reach the model, with HIPAA compliance and a BAA availableAI
  • Real-time voice mode with ElevenLabs voice cloning and an importable phone number for SMSAI
  • White-labeling with SSO lets agencies or resellers put their own brand on the agentAI

Cons

  • No public pricing on the homepage, so budget planning requires contacting salesAI
  • The feature surface is large (workflows, MCP, SDK, voice, SSO), which means a real setup and learning curveAI
  • Medical and vet models are niche additions that most support teams will not useAI
  • Logged-in personalization depends on wiring the SDK into your own auth systemAI
  • Live phone demo records and transcribes calls, a reminder that voice deployments carry extra compliance workAI

How much does Chat Data cost?

Support

The site publishes a security and compliance page for reviewing how data is handled. Channels for reaching the team are not stated on the homepage.

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Integrations

Over 834 MCP apps and 10,000+ tools including Gmail, Google Drive, Notion, Slack, Discord, HubSpot, Jira, Zendesk, Shopify, WooCommerce, Stripe, WordPress, Zapier, Make and n8n, plus WhatsApp, Messenger, Instagram, Telegram and Line channels.

Features

Agent training on text, video and audio, custom model endpoints, natural language workflows triggered as AI actions, interactive UI responses with charts and cards, MCP integrations, live chat escalation, real-time voice with ElevenLabs voices, logged-in personalization via SDK, PII anonymization, white-labeling with SSO, multi-modal inputs, SMS via imported phone number and two widget styles.

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Frequently asked questions about Chat Data

  • Does Chat Data have an API?
    Yes, Chat Data offers an API.
  • How do you use Chat Data?
    The walkthrough on this page covers 6 steps: 1. Create your account 2. Start a new agent 3. Feed it your knowledge 4. Add actions and integrations 5. Choose your channels and widget 6. Test, then hand off.
  • What platforms does Chat Data support?
    Chat Data is available on Web App.
  • What does Chat Data integrate with?
    Over 834 MCP apps and 10,000+ tools including Gmail, Google Drive, Notion, Slack, Discord, HubSpot, Jira, Zendesk, Shopify, WooCommerce, Stripe, WordPress, Zapier, Make and n8n, plus WhatsApp, Messenger, Instagram, Telegram and Line channels.
  • What are the limitations of Chat Data?
    No public pricing on the homepage, so budget planning requires contacting sales. The feature surface is large (workflows, MCP, SDK, voice, SSO), which means a real setup and learning curve. Medical and vet models are niche additions that most support teams will not use.

Status

StatusActive
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Added10/21/2026

Platforms

Web App

Pricing

FreemiumSubscription