Free trial
Chatbase offers a free plan, allowing you to create 1 chatbot with 30 messages per month.
Learn moreChatbase
Personalized ChatGPT chatbots for websites.
We may earn a commission if you sign up through this link, at no extra cost to you. Affiliate disclosure
What is Chatbase?
Chatbase is a leading custom AI chatbot builder for websites, training ChatGPT on user content with widget embedding, suited to businesses needing branded AI customer support.
Chatbase is an AI chatbot builder that uses ChatGPT to create custom chatbots for your website based on your documents or website content.
How do you use Chatbase?
1Sign Up
You can sign up with a Google account or with email.2Data Source
To create your personalized chatbot, you need to provide it with some data to train it. The data source can be files, text, or a website.3Create Chatbot
In this review, we choose a website as a data source for our chatbot. Provide it website URL and its sitemap, then click "Fetch Links". It will gather all the URLs, you can delete or add URLs and once you are ready click "Create Chatbot".4Test It
Your personalized chatbot is ready! Try it and ask some questions, it will start looking for answers from the data source you provided.5Embed On Website
You can add your chatbot on any website by adding this iframe to your HTML code.6Share Your Chatbot
You can also share your chatbot with a unique URL, anyone can access and ask questions from that URL, you can check out the chatbot we made for this review from this URL - https://www.chatbase.co/chatbot/vK4vh9m7r53OI1an8t1JQ.
Pros and cons
Pros
- Industry-leading custom GPT chatbot tool with strong adoptionAI
- Multi-format file support (PDF, DOC, etc.) handles real document collectionsAI
- Embeddable widget and customizable personality fit branded deploymentsAI
Cons
- Pricing scales steeply for higher message volumes and team seatsAI
- Output quality depends on input document quality and structureAI
- Hallucination risk persists despite RAG-style groundingAI
How much does Chatbase cost?
Pricing
The paid packages start from $19 per month, allowing 5 chatbots with 2000 messages per month.
Learn moreRefund policy
According to the Chatbase terms, all payments are non-refundable.
Learn moreSupport
For customer support, you can contact Chatbase via chat on their website or by emailing support@chatbase.co.
Learn moreIntegrations
Chatbase allows you to embed a chatbot on your website using an iframe or chat bubble and offers an API for communication with the chatbot.
Learn moreFeatures
Main features include training ChatGPT on your data, embedding a chat widget on your website, supporting multiple file formats and languages, and customizable base prompts and chatbot personality.
Learn moreAffiliate program
Earn 20% commission within the first 12 months with the Chatbase affiliate program.
Learn moreFrequently asked questions about Chatbase
How much does Chatbase cost?
The paid packages start from $19 per month, allowing 5 chatbots with 2000 messages per month.Does Chatbase offer a free trial?
Chatbase offers a free plan, allowing you to create 1 chatbot with 30 messages per month.How do you use Chatbase?
The walkthrough on this page covers 6 steps: 1. Sign Up 2. Data Source 3. Create Chatbot 4. Test It 5. Embed On Website 6. Share Your Chatbot.What does Chatbase integrate with?
Chatbase allows you to embed a chatbot on your website using an iframe or chat bubble and offers an API for communication with the chatbot.What are the limitations of Chatbase?
Pricing scales steeply for higher message volumes and team seats. Output quality depends on input document quality and structure. Hallucination risk persists despite RAG-style grounding.What is Chatbase's refund policy?
According to the Chatbase terms, all payments are non-refundable.
