ChatBotKit

ChatBotKit is an AI chat bot tool that builds schedule and supervise AI agents that keep working after hours. Managed platform for building AI agents that work on schedules and triggers, connect to tools like Slack, CRM and helpdesk, deploy across web, WhatsApp, Telegram and Discord, and run under policies, approvals and full run history.

ChatBotKit is a managed platform for building AI agents that do operational work rather than only answering questions. Agents are assembled in a visual designer from plain language instructions, then given memory, knowledge (brand guides, documents, datasets) and abilities drawn from connected systems such as Slack, a CRM, a helpdesk or email. The pitch is that the same agent can wake on a schedule, react to a trigger from one of those tools, and be deployed to several channels at once, without the team owning servers, queues or on-call rotations. The product is organized around four entry points on one platform: AI agents for support, sales and operations work, website widgets, messaging agents for Slack, Discord, WhatsApp and Telegram, and a broader customization layer where knowledge and connections are configured. Ready-made blueprints, called solutions, cover scenarios such as an operations manager that chases follow-ups on weekday mornings, a Zendesk support agent that escalates to teammates on its own, and a WhatsApp commerce concierge split into restricted and privileged agents. Each blueprint can be deployed as-is or reshaped. In practice the build is the customer's job and the runtime is ChatBotKit's. You describe the job, pick a model, attach abilities and schedules, then monitor runs. A control layer adds policies for what agents may do without human sign-off (payments and sensitive actions can require approval), privilege separation between agents, content filtering, data governance and a shared history of every conversation and run. The company reports a developer base of 100K and over 500M agent messages processed, with case studies from search, education, retail and charity deployments. It suits operations, support and revenue teams that want scheduled and event-driven automation with built-in oversight, and developers who would rather configure agents than run the infrastructure behind them. Teams that only need a simple FAQ widget will find more than they need here; teams wanting a thin developer API rather than a managed platform are pointed to the underlying cbk.ai agent platform.