ChatHelp.ai

Train a support chatbot on your own documents and embed it in one line of code.

Beginner API
Screenshot of ChatHelp.ai, Train a support chatbot on your own documents and embed it in one line of code

What is ChatHelp.ai?

ChatHelp.ai is an AI chat bot tool. ChatHelp.ai combines a document-trained website chat widget, a private AI knowledge base and a set of business and study agents in one dashboard, with optional bring-your-own API keys. Useful for small teams that want a support bot grounded in their own content.

ChatHelp.ai bundles a website chat widget, a private knowledge base and a growing set of task-specific AI agents into one platform aimed at small and medium businesses, office teams and students. The headline product is a support chatbot that answers visitor questions in real time using content the business supplies: website pages, support documents, product descriptions, PDFs and other guidelines. Installation is a single line of code, and the widget can hand a conversation over to a human agent at any point. Custom lead capture messages can be placed inside the widget to collect contact details during a chat. The second building block is the knowledge base. Files in pdf, doc, docx, ppt, pptx, xls, xlsx, csv, json, epub, mp3 and common image formats can be uploaded, along with YouTube transcripts, and the assistant answers questions drawn from that material with source references. Knowledge bases can be shared privately inside an organisation or exposed through a public link. The site claims support for more than 175 languages, and says business files sit on an encrypted cloud with the AI trained only on encrypted snippets rather than stored on third-party servers. Beyond chat, the dashboard hosts individual tools and agents. Examples shown on the homepage include a Flux-based image generator that turns text prompts and reference images into headshots and artwork, a Yelp review analyzer that condenses customer feedback into bullet points with suggested fixes, and a writer that produces long-form articles and can schedule WordPress posts. Users can also assemble their own custom tool from instructions, a knowledge base or an API data source. A distinguishing choice is that users may bring their own AI API keys, with the site positioning this as a way to avoid paying separately for many tools. The catalogue is still filling out: the site advertises 100 or more tools as planned or forthcoming, and the WordPress plugin, Slack and messenger integrations are all marked coming soon. That makes ChatHelp.ai a reasonable fit for a team that wants a document-grounded support bot now and is willing to wait for the wider ecosystem to mature.

How do you use ChatHelp.ai?

  1. 1Create a free account
    Register on the app subdomain to reach the dashboard. The site states no credit card is required and that the account can be cancelled at any time.
    ChatHelp.ai — Create a free account
  2. 2Upload your support content
    Add the material the bot should learn from: website pages, PDFs, Word or PowerPoint files, spreadsheets, YouTube transcripts and other supported formats. Keep documents current, since answers are drawn only from what you supply.
  3. 3Test the assistant against real questions
    Ask the kind of questions visitors send to support and check whether the replies and source references hold up. Adjust or add documents where the answers fall short.
  4. 4Embed the chat widget
    Add the widget to your site with the single line of code provided, then check the styling and the lead capture messages shown to visitors.
  5. 5Explore the other AI tools
    Open the tools dashboard to try the writer, review analyzer, image generator and other agents, or build a custom tool from your own instructions and data source.
    ChatHelp.ai — Explore the other AI tools
  6. 6Plan your integrations
    Review the integrations page for the current status of WordPress, Slack and messaging app connections before committing to a workflow that depends on them.
    ChatHelp.ai — Plan your integrations

Pros and cons

Pros

  • Support chatbot trains on your own website content, PDFs and other documents, and installs with one line of codeAI
  • Live agent takeover and built-in lead capture keep conversations from being fully handed to the AIAI
  • Answers cite source references and work across more than 175 languages, per the siteAI
  • Bring-your-own API keys and support for OpenAI, Anthropic and Gemini models give cost and model controlAI
  • Wide file support for the knowledge base, including spreadsheets, ebooks, audio and YouTube transcriptsAI

Cons

  • The 100+ tools catalogue is largely labeled as planned, so the current tool set is thinner than the pitch suggestsAI
  • WordPress plugin, Slack and messenger app integrations are all marked coming soon, so no native channel support yetAI
  • No pricing figures appear on the homepage, which makes budget planning difficult before signing upAI
  • Chat quality depends heavily on how well the uploaded documents are written and maintainedAI
  • Some listed tools such as the image generator sit well outside customer support and may not be relevant to buyersAI

How much does ChatHelp.ai cost?

Free trial

The homepage offers a free account with no credit card required to evaluate full functionality, and says it can be cancelled at any time. No trial length or plan limits are stated.

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Integrations

A WordPress plugin plus Slack, WhatsApp, Instagram, Facebook Messenger, Telegram, Discord and Line connections are all listed as coming soon. The integrations page is the place to check current status.

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Features

Core features include a custom-trained website chat widget with live agent takeover and lead capture, a private or public knowledge base with source references across many file formats and 175+ languages, and a dashboard of AI tools and agents including a long-form writer with WordPress scheduling, a Yelp review analyzer and a Flux image generator. Users can build custom tools and bring their own API keys.

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Frequently asked questions about ChatHelp.ai

  • Does ChatHelp.ai offer a free trial?
    The homepage offers a free account with no credit card required to evaluate full functionality, and says it can be cancelled at any time. No trial length or plan limits are stated.
  • Does ChatHelp.ai have an API?
    Yes, ChatHelp.ai offers an API.
  • How do you use ChatHelp.ai?
    The walkthrough on this page covers 6 steps: 1. Create a free account 2. Upload your support content 3. Test the assistant against real questions 4. Embed the chat widget 5. Explore the other AI tools 6. Plan your integrations.
  • What platforms does ChatHelp.ai support?
    ChatHelp.ai is available on Web App.
  • What does ChatHelp.ai integrate with?
    A WordPress plugin plus Slack, WhatsApp, Instagram, Facebook Messenger, Telegram, Discord and Line connections are all listed as coming soon. The integrations page is the place to check current status.
  • What are the limitations of ChatHelp.ai?
    The 100+ tools catalogue is largely labeled as planned, so the current tool set is thinner than the pitch suggests. WordPress plugin, Slack and messenger app integrations are all marked coming soon, so no native channel support yet. No pricing figures appear on the homepage, which makes budget planning difficult before signing up.

Status

StatusActive
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Added10/21/2026

Platforms

Web App

Pricing

FreeFreemium