Citable

Turn AI shopper research into campaigns you approve and measure in your orders

Intermediate
Screenshot of Citable, Turn AI shopper research into campaigns you approve and measure in your orders

What is Citable?

Citable is an AI search tool that turns AI shopper research into campaigns you approve and measure in your orders. Citable is an answer engine optimization and campaign tool for ecommerce brands. It reconstructs which shopper groups AI answers send to competitors, proposes campaigns across your own pages and ChatGPT Ads for approval, and measures results in your store's orders.

Citable is a campaign management tool built for brands whose customers research heavily before they buy. The premise is simple: a growing share of considered purchases now begins inside an AI answer, where a shopper asks ChatGPT which product or brand to start with. Citable reconstructs what those buyers are deciding, shows where an AI answer sends them to a competitor instead, and then builds a plan of work to change that outcome. It occupies the answer engine optimization space but frames itself as a growth channel rather than a visibility monitor. The product follows a three part loop. Decode reconstructs which shopper groups AI answers route elsewhere and why, using buyer personas and citation share per collection. Act produces a ranked list of campaigns that can run across your own product and content pages and, where it fits, ChatGPT Ads, with every item queued for your approval before anything publishes. Improve is the proof stage: results are read back in your store's own orders, alongside session and visitor lift, so the claim is tied to revenue rather than mention counts. This is aimed at ecommerce brand owners and growth leads, particularly in categories with long comparison cycles such as apparel, health products and considered retail. It is not a fit for businesses with purely impulse-driven funnels or no product page estate to rework. The positioning matters: Citable explicitly says it cannot control what an AI answers. What it changes is the material the model has to work with, then retests the same questions and checks the orders. Brands already running an AI visibility dashboard will find the difference is execution plus approval gates, not more charts. Public case studies make the pitch concrete: Misshow reports ChatGPT-attributed revenue moving from 0.8 percent of sales in Q2 to 6 percent in Q3, and Thyra Health reports being cited in 19.3 percent of the EHR questions tested against 8.7 percent for the next brand. A free account lets a brand run one audit of which brands ChatGPT recommends in its category before paying anything.

How do you use Citable?

  1. 1Create a free account
    Sign up at the app with no card required. The free account unlocks your first AI audit of the category you sell in.
    Citable — Create a free account
  2. 2Run the category audit
    Ask which brands ChatGPT recommends for questions your buyers would pose, and see whether your brand appears among them.
  3. 3Review the shopper decode
    Read the opportunities view to see which buyer personas and collections are being cited, and which ones are sending shoppers to a competitor.
  4. 4Approve the campaign plan
    Citable ranks campaign work across your own pages and ChatGPT Ads. Each item waits for your approval before anything goes live.
  5. 5Re-test and read your orders
    Once changes publish, the same questions are tested again and the effect is read in your store's own order and session data.
  6. 6Study the case studies
    Compare your trajectory against the published Misshow and Thyra Health write-ups before committing to a paid plan.
    Citable — Study the case studies

Pros and cons

Pros

  • Approval gate on every change, so nothing publishes without a human sign offAI
  • Results are tied to your own order data rather than AI mention countsAI
  • Free audit with no card needed shows which brands ChatGPT recommends in your categoryAI
  • Clear three stage structure: decode buyer groups, act on a ranked campaign plan, then verifyAI
  • Published case studies with named brands and specific revenue figuresAI

Cons

  • Cannot influence AI answers directly, so outcomes depend on third party models changingAI
  • Results are demonstrated mainly on ecommerce catalogs; service and B2B use cases are unprovenAI
  • Paid plan prices are not stated on the homepage, so budgeting needs a separate lookAI
  • Value depends on how often your category is already researched inside AI answersAI
  • Ads work is limited to ChatGPT Ads, with no other ad platforms describedAI

How much does Citable cost?

Free trial

The free tier is an audit rather than a time limited trial: create an account without a card and run one AI audit of which brands ChatGPT recommends in your category.

Learn more

Pricing

A free audit is available with no card needed. The homepage states that paid plans exist and directs visitors to a separate pricing page, but does not list prices or plan tiers. A founder intro call is offered for anyone who wants to discuss scope first.

Learn more

Support

Support runs through a founder intro call bookable from the site, plus published case studies and an active blog covering AI search changes. No help centre or ticketing system is described.

Integrations

The homepage references ChatGPT Ads as the paid placement channel and measurement through your store's own order data. No named ecommerce platform integrations or API are listed.

Features

Decode reconstructs which shopper groups AI answers route to competitors, using buyer personas and citation share by collection. Act generates a ranked campaign plan spanning your own pages and ChatGPT Ads, with approval required before anything publishes. Improve reports session and visitor lift and reads results in your store's own orders. Audits and question re-tests are built in.

Frequently asked questions about Citable

  • How much does Citable cost?
    A free audit is available with no card needed. The homepage states that paid plans exist and directs visitors to a separate pricing page, but does not list prices or plan tiers. A founder intro call is offered for anyone who wants to discuss scope first.
  • Does Citable offer a free trial?
    The free tier is an audit rather than a time limited trial: create an account without a card and run one AI audit of which brands ChatGPT recommends in your category.
  • How do you use Citable?
    The walkthrough on this page covers 6 steps: 1. Create a free account 2. Run the category audit 3. Review the shopper decode 4. Approve the campaign plan 5. Re-test and read your orders 6. Study the case studies.
  • What platforms does Citable support?
    Citable is available on Web App.
  • What does Citable integrate with?
    The homepage references ChatGPT Ads as the paid placement channel and measurement through your store's own order data. No named ecommerce platform integrations or API are listed.
  • What are the limitations of Citable?
    Cannot influence AI answers directly, so outcomes depend on third party models changing. Results are demonstrated mainly on ecommerce catalogs; service and B2B use cases are unproven. Paid plan prices are not stated on the homepage, so budgeting needs a separate look.

Status

StatusActive
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Added10/21/2026

Platforms

Web App

Pricing

FreePaid