Free trial
Every paid plan carries a seven day free trial, and the site states no credit card is required to start. Setup is advertised at around five minutes.
Learn moreDoko AI
AI agents that answer, book and sell on messaging channels
Beginner
What is Doko AI?
Doko AI builds AI agents that answer customer messages on WhatsApp, Instagram, Messenger and web chat, book appointments, qualify leads and hand off to humans. Aimed at small and mid-sized businesses, it trains on your own documents and connects to Shopify, HubSpot, Zendesk and calendar tools.
Doko AI is a business platform for building AI agents that handle customer conversations on WhatsApp, Instagram, Messenger and web chat. The premise is simple: leads write at night, on weekends and between meetings, and a team that replies hours later usually loses the moment along with the sale. Doko puts an assistant on the other end of that message so questions get an answer, appointments get booked and orders get pushed forward even when nobody from the company is online. The build process is aimed at operators rather than engineers. You connect your channels, upload PDFs, FAQs and website content so the agent learns your products, policies and tone, then switch it on and watch conversations arrive in a single dashboard. In practice the agent runs a three part loop: it answers common questions in the customer's language, qualifies people and routes hot leads to your team or CRM, and recommends products or recovers abandoned carts before handing off to a human when the conversation calls for one. Doko sits in the crowded territory of customer support chatbots and sales automation, but positions itself as a B2B tool with ecommerce and CRM hooks rather than a general purpose assistant. The integration list is the tell: Shopify, HubSpot, Zendesk, Jira and Google Calendar alongside the Meta messaging channels. Published case studies from Invitio and Cedi claim inquiry automation and response times dropping from hours to seconds, which is the kind of outcome buyers in service and retail will care about most. Pricing runs from a $59 monthly Starter plan with two agents and 2,000 credits up to a $1,199 Enterprise tier, with chat messages and phone minutes drawing on one shared credit pool. Small teams can test the water on a seven day trial, though heavy call volume burns credits quickly and pushes you toward the higher tiers or pay-as-you-go overage.
How do you use Doko AI?
1Create an account and open the agent builder
Sign up without a credit card, then start a new agent from the builder. Give it a name and the role it should play in customer conversations.
2Connect your messaging channels
Link WhatsApp, Instagram, Messenger and web chat from the setup screen. Each channel has its own documentation page covering the connection steps.
3Train the agent on your business
Upload PDFs, paste FAQs and point the agent at your website so it learns products, policies and tone. The Starter tier holds up to 40 files as a knowledge base.
4Wire up your sales and support tools
Connect Shopify, HubSpot, Zendesk or Google Calendar so the agent can check stock, book appointments and send qualified leads straight to your CRM or team.
5Activate and supervise
Switch the agent live and monitor incoming conversations from the dashboard. Step in as a human whenever a thread needs a person to close it.
Pros and cons
Pros
- Covers WhatsApp, Instagram, Messenger and web chat from one dashboard without codeAI
- Training pulls from PDFs, FAQs and website content, so setup does not require engineersAI
- Native hooks into Shopify, HubSpot, Zendesk, Jira and Google Calendar for routing and bookingsAI
- Clear plan ladder with a usage slider that estimates which tier fits your message and call volumeAI
- Seven day trial and a free starting point lower the cost of testing itAI
Cons
- Chat messages and phone minutes draw on the same credit pool, so voice heavy use drains allowances fastAI
- Only two agents and 2,000 credits on the $59 plan, which is thin for any real support volumeAI
- Removing the 'Created with Doko' badge and getting priority support are locked behind the $249 tierAI
- No public API documentation or developer tooling is described, which limits custom workflow buildingAI
- Omnichannel reach depends on Meta platforms, so businesses outside those channels get less valueAI
How much does Doko AI cost?
Pricing
Starter is $59/month for 2 agents and 2,000 credits, Entrepreneur is $119 for 5 agents and 5,000 credits, Professional is $249 for 10 agents and 12,000 credits, and Enterprise is $1,199 with unlimited agents and 65,000 credits. Chat and phone share one pool at 30 credits per call minute, with pay-as-you-go overage billed through Stripe.
Learn moreSupport
Priority support appears from the Professional plan upward, and Enterprise repeats it with volume discounts. The homepage does not describe response times or support channels.
Integrations
WhatsApp, Instagram, Messenger and web chat for conversations, plus Shopify, HubSpot, Zendesk, Jira and Google Calendar for commerce, CRM, ticketing and scheduling. Each integration has its own documentation page.
Learn moreFeatures
Agents answer FAQs in the customer's language, capture details, book appointments, recommend products, recover abandoned carts and transfer to a human when needed. Training draws on PDFs, website content and FAQs, with audio messages on WhatsApp, Instagram and Facebook from the Entrepreneur tier up. The Professional plan hides the Doko badge, and Enterprise adds volume discounts.
Learn moreFrequently asked questions about Doko AI
How much does Doko AI cost?
Starter is $59/month for 2 agents and 2,000 credits, Entrepreneur is $119 for 5 agents and 5,000 credits, Professional is $249 for 10 agents and 12,000 credits, and Enterprise is $1,199 with unlimited agents and 65,000 credits. Chat and phone share one pool at 30 credits per call minute, with pay-as-you-go overage billed through Stripe.Does Doko AI offer a free trial?
Every paid plan carries a seven day free trial, and the site states no credit card is required to start. Setup is advertised at around five minutes.How do you use Doko AI?
The walkthrough on this page covers 5 steps: 1. Create an account and open the agent builder 2. Connect your messaging channels 3. Train the agent on your business 4. Wire up your sales and support tools 5. Activate and supervise.What platforms does Doko AI support?
Doko AI is available on Web App.What does Doko AI integrate with?
WhatsApp, Instagram, Messenger and web chat for conversations, plus Shopify, HubSpot, Zendesk, Jira and Google Calendar for commerce, CRM, ticketing and scheduling. Each integration has its own documentation page.What are the limitations of Doko AI?
Chat messages and phone minutes draw on the same credit pool, so voice heavy use drains allowances fast. Only two agents and 2,000 credits on the $59 plan, which is thin for any real support volume. Removing the 'Created with Doko' badge and getting priority support are locked behind the $249 tier.
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Added10/22/2026
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Pricing
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