EdgeTrace

Natural language search across every camera your agency runs

Intermediate
Screenshot of EdgeTrace, Natural language search across every camera your agency runs

What is EdgeTrace?

EdgeTrace turns an agency's existing camera network into a plain-language search index. Vantage VMS connects to Genetec, Milestone, Avigilon or S3 sources, indexes on-prem, and returns ranked clips with timestamps, chain-of-custody metadata and automatic redaction for public safety investigations.

EdgeTrace is a video intelligence platform built for public safety agencies, and its core product, Vantage VMS, makes recorded and live camera footage searchable through ordinary sentences. Instead of scrubbing timelines frame by frame, an investigator types something like "white Tacoma, ladder rack, between 2 and 4 a.m." and receives ranked matches with timestamps drawn from the full fleet and time window. The company reports typical query times under two seconds across a 30-day footage window and claims more than 80 percent time savings on video investigations. Deployment is deliberately conservative. EdgeTrace plugs into a VMS, NVR, or shared cloud store the agency already operates (Genetec, Milestone, Avigilon and S3 are named), then indexes in place on an on-prem appliance. There is no separate camera fleet and no model tuning to perform. An air-gapped configuration exists for fusion and high-security sites, with model updates delivered on signed media. Because indexing stays inside the agency network, footage and indexes do not traverse the public internet in an on-prem install, and the company states it does not train on, retain or repurpose agency video. The system addresses four working tempos: real-time analyst work during an active call, multi-day retrospective case building for detectives, pattern-of-life and coverage-gap reporting for command staff, and cross-jurisdictional queries under role-bounded access. Behavior search goes beyond object matching, flagging describes actions such as reaching over a belt or crossing a drawn restricted zone, and anchors alerts to a building model so they arrive as locations rather than camera numbers. Export includes hash-signed metadata, query lineage and a printable affidavit, with automatic redaction of faces, plates and bystanders that requires logged supervisor approval to reverse. This is a specialist procurement, not a self-serve tool. It competes with general video management suites and with emerging AI video search add-ons, and its differentiators are evidentiary chain of custody, on-prem and air-gapped options, and CJIS-oriented roles rather than breadth of integrations or consumer pricing. Agencies evaluating it should expect a briefing-led sales process and should test plain-language queries against their own footage before committing.

How do you use EdgeTrace?

  1. 1Request a briefing
    Submit the demo form to schedule a 30-minute session. The vendor brings a demo dataset, and the agency supplies the kinds of questions its detectives actually ask.
    EdgeTrace — Request a briefing
  2. 2Size the deployment
    Estimate storage and bandwidth needs for the camera count and retention window before hardware is specified, using the published bandwidth calculator.
    EdgeTrace — Size the deployment
  3. 3Connect existing video sources
    Point EdgeTrace at the VMS, NVR or cloud bucket already in service (Genetec, Milestone, Avigilon or S3). Indexing runs on the EdgeTrace appliance inside the agency network.
  4. 4Query in plain English
    Type a description of the vehicle, person or moment along with the time window. Results come back ranked with match scores and timestamps across the fleet.
  5. 5Export and share evidence
    Export selected clips with chain-of-custody metadata and automatic bystander redaction, then share to detectives or partner agencies through a policy-respecting link.

Pros and cons

Pros

  • Plain-language queries replace frame-by-frame review, with ranked results, match scores and timestamps returning in seconds according to the vendorAI
  • On-prem appliance and an air-gapped option keep footage and indexes inside the agency networkAI
  • Court-oriented export carries hash-signed metadata, query lineage and a printable affidavit of how evidence was surfacedAI
  • Behavior and restricted-zone detections are anchored to a building model, so alerts arrive as locations rather than camera numbersAI
  • Runs alongside existing Genetec, Milestone, Avigilon or S3 infrastructure, then can phase out the prior VMS when the agency is readyAI

Cons

  • No published pricing, tiers or packaging; cost is only available through a briefing request, which slows budget comparisonAI
  • The homepage names no API, public documentation or self-serve trial, so technical evaluation depends on vendor-led demosAI
  • Built specifically for public safety workflows, leaving little value for retail, workplace or general enterprise video useAI
  • Accuracy claims such as 80 percent time savings and sub-two-second queries are vendor-reported and not backed by published benchmarksAI
  • Hardware-based on-prem and air-gapped deployments imply procurement, installation and maintenance overhead that smaller agencies may struggle to staffAI

How much does EdgeTrace cost?

Support

Support is reached through a briefing request; the site also publishes customer testimonials from Pleasanton Police Department, Palo Alto and Spokane County Sheriff citing responsiveness to feature requests.

Learn more

Integrations

Connects to existing video infrastructure including Genetec, Milestone, Avigilon and S3 shared cloud storage, with indexing performed on an on-prem EdgeTrace appliance.

Features

Natural language search across connected cameras and time windows, behavior search for described actions, restricted-zone alerts anchored to a building model, re-identification tracking across cameras, role-bounded access, automatic redaction of faces and plates, and court-ready exports with hash-signed metadata and query lineage.

Frequently asked questions about EdgeTrace

  • How do you use EdgeTrace?
    The walkthrough on this page covers 5 steps: 1. Request a briefing 2. Size the deployment 3. Connect existing video sources 4. Query in plain English 5. Export and share evidence.
  • What platforms does EdgeTrace support?
    EdgeTrace is available on Web App.
  • What does EdgeTrace integrate with?
    Connects to existing video infrastructure including Genetec, Milestone, Avigilon and S3 shared cloud storage, with indexing performed on an on-prem EdgeTrace appliance.
  • What are the limitations of EdgeTrace?
    No published pricing, tiers or packaging; cost is only available through a briefing request, which slows budget comparison. The homepage names no API, public documentation or self-serve trial, so technical evaluation depends on vendor-led demos. Built specifically for public safety workflows, leaving little value for retail, workplace or general enterprise video use.

Status

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Added10/21/2026

Platforms

Web App

Pricing

Paid