Free trial
The first agent is free with no credit card required. Access starts by messaging through the contact form, after which a workspace is provisioned for building agents before a paid rollout.
Learn moreGloria AI
Multi-channel AI agents that answer customers and finish the follow-up
Intermediate API
What is Gloria AI?
Gloria AI builds programmable agents that answer customers on WhatsApp, web chat, SMS, email and voice, then complete the follow-up work: order lookups, bookings, tickets and scheduled reminders. Includes a knowledge base, guardrails, human handoff and a developer studio with traces and tests.
Gloria AI is a platform for building programmable agents that handle customer conversations across WhatsApp, web chat, SMS, email, voice and an API. The premise is that replying is only half the job: once a question is answered, the agent can look up the order, book the visit, open the ticket, send the tracking link or schedule the next message on its own. Teams configure one agent and it adapts its output to each destination, from a 160 character text to a spoken voice message to structured JSON for an internal app. Your own people can take over any conversation at any point and hand it back when they are done. Setup follows a four step model: connect the tools behind the business (a store, uploaded files, a custom API, MCP servers), describe the process the way you would explain it to a new hire, load the documents the agent should answer from, and let it manage follow-ups. The AI Builder converts a written procedure into a working agent, and developers can drop into code when steps need to behave identically every time. A knowledge base of PDFs, links, FAQs and internal instructions keeps answers aligned with real policies rather than generic model output. Guardrails define what the agent may do unsupervised, and alerts notify the team when a rule fires or a customer requests a person. The developer layer, Agent Studio, covers separate development and production versions, traces of every step an agent took, pre-deployment tests, per-conversation cost visibility, long-running tasks, document field extraction, and shared state so a customer moving from WhatsApp to email is recognized. Ecommerce, insurance, education, automotive, healthcare and legal teams that field repetitive inbound messages are the stated audience. Gloria sits in the custom-agent tier rather than the self-serve chatbot tier: there is no public price list, and onboarding runs through a contact form and a quoted project. Compared with plug-and-play chat widgets, it offers deeper workflow actions and real operator handoff; compared with building an agent stack in-house, it trades control for speed.
How do you use Gloria AI?
1Request a workspace through the contact form
Send a short note describing your business and the conversations you want handled. The team sets up a workspace so you can build agents before committing to a paid rollout.2Connect your systems
Link the store, files, custom API or MCP servers the agent needs. Once connected, it can check real order data instead of guessing an answer.3Describe the process and add knowledge
Write the steps as you would for a new hire: what to ask, where to look, when to escalate. Upload PDFs, add links or paste text so replies match your policies.4Build and test the agent
Use the AI Builder to turn your description into a working agent, starting from a template if useful. Run tests and review traces in Agent Studio before anything goes live.5Set guardrails and publish to channels
Limit what the agent may do unsupervised and configure alerts for exceptions. Publish once to web chat, WhatsApp, SMS, email and voice.6Schedule follow-ups and monitor handoffs
Add reminders such as a check-in when a package should have arrived, then watch conversations and take over manually whenever a customer needs a person.
Pros and cons
Pros
- One agent serves chat, messaging, email, voice and API without rebuilding per channelAI
- Actions go beyond replying: it can query a store, create records and send tracking linksAI
- Teams can pause the AI mid-conversation with full history and resume it laterAI
- Developer tooling includes dev and production versions, traces, tests and cost trackingAI
- Knowledge base answers are grounded in your own PDFs, links and policiesAI
Cons
- No public pricing, so costs cannot be compared before a sales conversationAI
- Free access starts with a contact form request rather than instant self-serve signupAI
- No native iOS or Android app is mentioned; the agent is reached through messaging channelsAI
- Usage is billed on activity, which can be harder to forecast than a flat subscriptionAI
- Setup effort is real: results depend on well-written procedures and connected systemsAI
How much does Gloria AI cost?
Pricing
No public price list. Each quote has three parts: a one-time setup fee for design, development and integration, included ongoing improvements as your business changes, and usage billed on the activity the agent actually handles. Charges are in USD or EUR per the applicable agreement. Estimates are returned within a few hours of a request.
Learn moreSupport
Support runs through email and phone listed on the site, plus a contact form for project scoping. A refund policy is covered in the Terms of Service.
Integrations
Connects to WhatsApp, Telegram, SMS, email, web chat and voice, plus Shopify and Google Drive among business tools. Custom systems are reached through your own API, webhooks and MCP servers.
Features
Templates, a knowledge base of files and links, and actions that call your systems from a conversation. Guardrails, alerts and human takeover keep the agent in bounds. Publish to chat, messaging, voice and API with your brand. Agent Studio adds development and production versions, traces, tests, cost tracking, long-running tasks, MCP tools, document processing and shared state across channels.
Frequently asked questions about Gloria AI
How much does Gloria AI cost?
No public price list. Each quote has three parts: a one-time setup fee for design, development and integration, included ongoing improvements as your business changes, and usage billed on the activity the agent actually handles. Charges are in USD or EUR per the applicable agreement. Estimates are returned within a few hours of a request.Does Gloria AI offer a free trial?
The first agent is free with no credit card required. Access starts by messaging through the contact form, after which a workspace is provisioned for building agents before a paid rollout.Does Gloria AI have an API?
Yes, Gloria AI offers an API.How do you use Gloria AI?
The walkthrough on this page covers 6 steps: 1. Request a workspace through the contact form 2. Connect your systems 3. Describe the process and add knowledge 4. Build and test the agent 5. Set guardrails and publish to channels 6. Schedule follow-ups and monitor handoffs.What platforms does Gloria AI support?
Gloria AI is available on Web App.What does Gloria AI integrate with?
Connects to WhatsApp, Telegram, SMS, email, web chat and voice, plus Shopify and Google Drive among business tools. Custom systems are reached through your own API, webhooks and MCP servers.
Status
StatusActive
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Added10/21/2026
Platforms
Web App
Pricing
Free TrialPaid
