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7 day free trial, no credit card required, starting from the homepage signup link.
Learn moreIsOn24
An AI receptionist that answers, books and texts for your business around the clock
Beginner
What is IsOn24?
IsOn24 is an AI calls tool. A 24/7 AI phone receptionist for small service businesses. It answers calls in a natural voice, books appointments into connected calendars, captures leads and texts customers, with calls, SMS and web chat landing in one inbox.
IsOn24 is a virtual receptionist built around a Call Agent that answers business phone calls at any hour in a natural sounding voice. The agent handles questions, books appointments into a connected calendar, and texts callers while the call is still running. According to the vendor, setup takes about five minutes and the voice library holds more than 50 options, or a business can record its own greeting. The same agent covers three entry points: your business phone number for calls and texts, plus a web plugin embedded on your site, and all of it feeds one calendar, one inbox and one leads screen. The intended audience is small and midsize service businesses rather than enterprises. The site names salons, restaurants, contractors, accountants, real estate agents, auto shops, cleaning crews, law offices, fitness studios and pet groomers, and it argues the product works for any business that takes calls. In practice that means a salon booking Square synced appointments overnight, a restaurant queuing takeout callers and texting them when an order is ready, or a contractor turning an inbound call into a scheduled visit through Jobber or a calendar link. Operationally, the agent collects names, emails, addresses and answers to custom questions while the caller speaks, then fires text and email alerts so a lead is not lost. Calls the AI should not handle can be tagged by type (sales, estimates) and pushed into a call queue that staff answer from a phone, tablet or computer. The vendor markets this as call centre routing without the call centre overhead, and customer quotes on the homepage repeatedly compare it to the cost of a human answering service. IsOn24 sits in the same bracket as human answering services and standalone AI phone agents. Its distinguishing pitch is bundling voice, SMS and web chat behind one knowledge base rather than selling channels separately, and the published entry price of $59 per month undercuts most live receptionist plans. The homepage does not disclose minutes, overage rules or voice quality benchmarks, so those belong on the evaluation checklist.
How do you use IsOn24?
1Check plans and start the trial
Compare the plans page to see what the $59 entry tier includes, then begin the 7 day trial. No credit card is required at signup.
2Connect your calendar and business apps
Link Google Calendar, Square or Jobber so bookings the agent makes land in the system your team already uses. Zapier covers everything else.
3Choose a voice and load business knowledge
Pick from the 50 plus life-like voices or record your own, then supply hours, services and the questions callers typically ask so answers stay accurate.
4Set appointment rules and forms
Define appointment types, special hours and custom fields, and attach forms where extra detail is needed before a booking is confirmed.
5Route calls and configure the call queue
Tag call types such as sales or estimates and send the ones your team should handle to the call queue, answered from any phone, tablet or computer.6Install the web plugin and test live
Add the chat plugin to your website, listen to sample call recordings, then place a test call to confirm bookings, texts and lead alerts all fire.
Pros and cons
Pros
- Answers concurrent calls (the site claims 5 or 500 at once) so a single phone line stops being a bottleneckAI
- One agent covers calls, texts and a website chat plugin, all routed to a shared calendar, inbox and leads listAI
- Native sync with Google Calendar, Square and Jobber, with broader app coverage through ZapierAI
- Call queue lets staff take live calls by type, so the AI does not have to handle sensitive conversations aloneAI
- 7 day trial without a credit card and a published $59 entry price make it low risk to testAI
Cons
- No per plan detail on call minutes, overage charges or voice quality metrics is given on the homepage, so true cost depends on call volumeAI
- Accents and background noise still trip phone based voice agents, and the site publishes no accuracy or containment figuresAI
- Leads capture and custom questions need configuration per business, which undercuts the five minute setup claim for anything complexAI
- Built for call centric service trades; businesses without inbound phone traffic get little from the core productAI
- The homepage cites a support page and live demo but does not list response times or SLA termsAI
How much does IsOn24 cost?
Pricing
Plans start at $59 per month according to the homepage. A 7 day free trial is offered with no credit card required. Detailed tier contents, minute allowances and overage rules are not stated on the homepage and would need checking on the plans page.
Learn moreSupport
The homepage promotes responsive customer service in testimonials and offers a contact page and sales channel, but does not state support hours or response times.
Learn moreIntegrations
Native connections to Google Calendar, Square and Jobber, plus Zapier for thousands of other apps and CRM sync.
Learn moreFeatures
AI call answering with 50+ life-like voices or a custom recording; appointment booking by phone, text and online with calendar sync; SMS and web chat through one inbox; lead capture with instant text and email alerts; type based call queue for live staff pickup; voicemail, text and chat unified in one dashboard.
Learn moreFrequently asked questions about IsOn24
How much does IsOn24 cost?
Plans start at $59 per month according to the homepage. A 7 day free trial is offered with no credit card required. Detailed tier contents, minute allowances and overage rules are not stated on the homepage and would need checking on the plans page.Does IsOn24 offer a free trial?
7 day free trial, no credit card required, starting from the homepage signup link.How do you use IsOn24?
The walkthrough on this page covers 6 steps: 1. Check plans and start the trial 2. Connect your calendar and business apps 3. Choose a voice and load business knowledge 4. Set appointment rules and forms 5. Route calls and configure the call queue 6. Install the web plugin and test live.What platforms does IsOn24 support?
IsOn24 is available on Web App.What does IsOn24 integrate with?
Native connections to Google Calendar, Square and Jobber, plus Zapier for thousands of other apps and CRM sync.What are the limitations of IsOn24?
No per plan detail on call minutes, overage charges or voice quality metrics is given on the homepage, so true cost depends on call volume. Accents and background noise still trip phone based voice agents, and the site publishes no accuracy or containment figures. Leads capture and custom questions need configuration per business, which undercuts the five minute setup claim for anything complex.
Status
StatusActive
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Added10/21/2026
Platforms
Web App
Pricing
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