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The 14-day pilot runs in your real production community rather than a sandbox. Annual plans also carry a 14-day full refund guarantee if the pilot misses expectations.
Learn more24/7 community support for Web3 teams, without a 24/7 team
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KAI by AmaZix is a managed AI bot that answers member questions and moderates spam and impersonators across Telegram, Discord, Twitch and X, with human escalation on higher tiers.
KAI is an AI community support and moderation layer from AmaZix, an agency with a long track record in Web3 community management. It sits inside Telegram, Discord, Twitch and X, answers repetitive member questions in real time, and keeps channels clean by neutralizing spam, impersonators and malicious links before they reach users. The product is pitched at token projects, protocols, exchanges and creators who run busy channels but cannot staff them around the clock. In practice the tool pairs two systems. KAI is the conversational side: it ingests your documentation and FAQs, learns your brand voice and community culture, and replies to members instantly across Discord and Telegram at the same time. HAIMDALL is the security side: it applies configurable anti-flood and impersonation rules, blocks links, bans bad actors and can hand flagged situations back to your own community managers. The two are tied together by what AmaZix calls the Trust Loop, where a blocked threat is followed by a reassuring reply so the community sees the problem handled rather than ignored. Setup is deliberately hands-off. You pick a tier, share your FAQs and tone of voice, and the AmaZix team configures the bot for you, claiming a live deployment within 24 hours and no code on your side. Pricing runs from a free Telegram chat with KAI for individuals through Starter and Growth Guard subscriptions up to an Institutional plan with 24/7 human escalation, plus a fixed-fee Launch Shield for token generation events and listings. It fits best alongside dedicated moderation bots rather than replacing them wholesale: think of KAI as a managed service that bundles a conversational assistant and a moderation guard with humans on call at the higher tiers. Smaller communities may find the entry pricing steep for what they get, and teams that want a pure self-serve bot toolkit are better served elsewhere.
The 14-day pilot runs in your real production community rather than a sandbox. Annual plans also carry a 14-day full refund guarantee if the pilot misses expectations.
Learn moreFree tier for one-to-one Telegram chat (100 messages a month). Starter is $79/mo (Telegram only), Growth Guard $799/mo (Telegram, Discord, X), Institutional $6,000/mo with 24/7 human coverage. Launch Shield is a fixed $7,500 engagement over 30 to 45 days. Yearly billing is offered at a 20% discount.
Learn moreSupport depends on tier: best effort on Starter, under 4 hours on Growth Guard, under 15 minutes on Institutional. Growth Guard adds a dedicated comms channel and monthly governance report; Institutional adds 24/7 human coverage and incident response.
Native support for Telegram, Discord, Twitch and X. Dedicated APIs are listed only for the Institutional tier.
KAI answers member questions from your docs in your brand voice, while HAIMDALL handles anti-flood, impersonation detection, link blocking and bans. A governance dashboard tracks messages, users, response times and threats blocked, and escalation routes flagged cases to your team or to AmaZix's human team.
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