KAI by AmaZix

24/7 community support for Web3 teams, without a 24/7 team

Beginner API
Screenshot of KAI by AmaZix, 24/7 community support for Web3 teams, without a 24/7 team

What is KAI by AmaZix?

KAI by AmaZix is a managed AI bot that answers member questions and moderates spam and impersonators across Telegram, Discord, Twitch and X, with human escalation on higher tiers.

KAI is an AI community support and moderation layer from AmaZix, an agency with a long track record in Web3 community management. It sits inside Telegram, Discord, Twitch and X, answers repetitive member questions in real time, and keeps channels clean by neutralizing spam, impersonators and malicious links before they reach users. The product is pitched at token projects, protocols, exchanges and creators who run busy channels but cannot staff them around the clock. In practice the tool pairs two systems. KAI is the conversational side: it ingests your documentation and FAQs, learns your brand voice and community culture, and replies to members instantly across Discord and Telegram at the same time. HAIMDALL is the security side: it applies configurable anti-flood and impersonation rules, blocks links, bans bad actors and can hand flagged situations back to your own community managers. The two are tied together by what AmaZix calls the Trust Loop, where a blocked threat is followed by a reassuring reply so the community sees the problem handled rather than ignored. Setup is deliberately hands-off. You pick a tier, share your FAQs and tone of voice, and the AmaZix team configures the bot for you, claiming a live deployment within 24 hours and no code on your side. Pricing runs from a free Telegram chat with KAI for individuals through Starter and Growth Guard subscriptions up to an Institutional plan with 24/7 human escalation, plus a fixed-fee Launch Shield for token generation events and listings. It fits best alongside dedicated moderation bots rather than replacing them wholesale: think of KAI as a managed service that bundles a conversational assistant and a moderation guard with humans on call at the higher tiers. Smaller communities may find the entry pricing steep for what they get, and teams that want a pure self-serve bot toolkit are better served elsewhere.

How do you use KAI by AmaZix?

  1. 1Try the assistant free on Telegram
    Open the KAI bot in Telegram and chat directly with it to judge answer quality before involving a community. The free tier allows 100 messages a month and needs no card or signup.
  2. 2Choose the plan that matches your community size
    Compare Starter, Growth Guard, Institutional and the one-off Launch Shield against your monthly message volume and the channels you need covered.
  3. 3Share your FAQs and brand voice
    Hand the AmaZix team the documentation and tone guidance KAI should learn from. Setup is done for you, so no technical work happens on your side.
  4. 4Go live in your channels
    KAI is activated in your Telegram and Discord, answering member questions and running moderation rules while HAIMDALL filters spam and impersonators.
  5. 5Run the 14-day live pilot and review results
    Test the full setup in your real community before the first ongoing payment, then use the governance impact summary to decide whether to continue.

Pros and cons

Pros

  • Combines a conversational FAQ bot with a separate moderation system (HAIMDALL) in one managed serviceAI
  • Deployments are configured by the AmaZix team, with the site promising a live setup within a day and no codingAI
  • Covers four channels (Telegram, Discord, Twitch, X) rather than a single chat platformAI
  • Free Telegram chat tier lets an individual test the assistant before a community rolloutAI
  • Higher tiers include defined response SLAs, governance reporting and human escalation for high-stakes incidentsAI

Cons

  • Starter tier is limited to Telegram and standard moderation rules only, so Discord requires the far pricier Growth Guard planAI
  • Free tier caps usage at 100 messages a month and is a one-to-one chat, not a community deploymentAI
  • Message caps and overage handling are vague: excess volume is tolerated briefly but pushes you toward an upgradeAI
  • Strongest features (white-glove setup, 24/7 human coverage, custom APIs) are locked behind the $6,000 monthly Institutional planAI
  • Little public documentation on the site about configuration details, model behaviour or data handlingAI

How much does KAI by AmaZix cost?

Free trial

The 14-day pilot runs in your real production community rather than a sandbox. Annual plans also carry a 14-day full refund guarantee if the pilot misses expectations.

Learn more

Pricing

Free tier for one-to-one Telegram chat (100 messages a month). Starter is $79/mo (Telegram only), Growth Guard $799/mo (Telegram, Discord, X), Institutional $6,000/mo with 24/7 human coverage. Launch Shield is a fixed $7,500 engagement over 30 to 45 days. Yearly billing is offered at a 20% discount.

Learn more

Support

Support depends on tier: best effort on Starter, under 4 hours on Growth Guard, under 15 minutes on Institutional. Growth Guard adds a dedicated comms channel and monthly governance report; Institutional adds 24/7 human coverage and incident response.

Integrations

Native support for Telegram, Discord, Twitch and X. Dedicated APIs are listed only for the Institutional tier.

Features

KAI answers member questions from your docs in your brand voice, while HAIMDALL handles anti-flood, impersonation detection, link blocking and bans. A governance dashboard tracks messages, users, response times and threats blocked, and escalation routes flagged cases to your team or to AmaZix's human team.

Frequently asked questions about KAI by AmaZix

  • How much does KAI by AmaZix cost?
    Free tier for one-to-one Telegram chat (100 messages a month). Starter is $79/mo (Telegram only), Growth Guard $799/mo (Telegram, Discord, X), Institutional $6,000/mo with 24/7 human coverage. Launch Shield is a fixed $7,500 engagement over 30 to 45 days. Yearly billing is offered at a 20% discount.
  • Does KAI by AmaZix offer a free trial?
    The 14-day pilot runs in your real production community rather than a sandbox. Annual plans also carry a 14-day full refund guarantee if the pilot misses expectations.
  • Does KAI by AmaZix have an API?
    Yes, KAI by AmaZix offers an API.
  • How do you use KAI by AmaZix?
    The walkthrough on this page covers 5 steps: 1. Try the assistant free on Telegram 2. Choose the plan that matches your community size 3. Share your FAQs and brand voice 4. Go live in your channels 5. Run the 14-day live pilot and review results.
  • What platforms does KAI by AmaZix support?
    KAI by AmaZix is available on Web App and Discord.
  • What does KAI by AmaZix integrate with?
    Native support for Telegram, Discord, Twitch and X. Dedicated APIs are listed only for the Institutional tier.

Status

StatusActive
Views0
Outbound clicks0
Added10/22/2026

Platforms

Web AppDiscord

Pricing

FreeSubscriptionPaid