Free trial
Every paid plan includes a 3-day free trial, started from the registration page. No credit card terms are stated on the homepage.
Learn moreKariao
AI dental receptionist that answers calls and books visits
Beginner
What is Kariao?
Kariao is a voice AI receptionist for dental offices. It answers calls around the clock, books hygiene, exam and emergency appointments using provider and operatory rules, captures insurance and new patient intake details, and escalates urgent calls to staff.
Kariao is a voice AI receptionist built specifically for dental practices. It answers office calls that would otherwise hit voicemail, including after-hours, lunch breaks and moments when the front desk is already busy with a patient. The product is not a generic answering bot. It is designed around the way a dental front office actually operates: scheduling by provider and operatory, collecting insurance details, triaging urgent calls and following up on recall and unscheduled treatment. In practice a caller explains what they need (a cleaning this week, a broken tooth, a question about crown coverage) and the AI classifies the intent, then moves the call into the matching workflow. Routine requests are matched against available hygiene, exam and emergency slots and booked. Insurance questions produce a task with payer, member ID and benefit details rather than a message slip. Red-flag calls such as swelling or trauma are escalated to staff. After the call, the practice sees an appointment, callback or intake packet instead of a recording that someone has to replay. Setup is described as roughly ten minutes and does not require replacing the existing phone system: a practice forwards its line to Kariao for after-hours, overflow or full coverage, and connects dental practice management data so scheduling rules and patient records line up. Intake links collect reason for visit, insurance, preferred time, referral source and family members before the patient arrives. Kariao fits small clinics that cannot justify another front desk hire as well as multi-location groups that want consistent call handling across offices. Compared with general purpose AI phone agents, its value is the dental layer: chair and template rules, CDT and pre-auth context, recall queues. Practices on something other than Open Dental or Dentrix should confirm fit first.
How do you use Kariao?
1Start the trial and create your account
Register for the 3-day free trial to reach the member center, where office settings and phone routing are configured.
2Add dental office details
Enter locations, office hours, services, providers, insurance notes and appointment rules so the AI answers with accurate practice information.3Connect the practice management system
Link Open Dental or Dentrix so patients, appointments, providers, operatories, insurance and recall data sync with the receptionist.4Route your phone line
Forward the existing office number to Kariao for after-hours, lunch, overflow or full-time coverage, keeping the current phone provider.5Review calls and tune workflows
Use the call center view to check booked, resolved and escalated calls, then adjust scheduling rules, escalation thresholds and intake questions.
Pros and cons
Pros
- Purpose-built for dental calls, including emergency triage and insurance benefit captureAI
- Scheduling respects dentist, hygienist, operatory, template and slot rules rather than generic calendarsAI
- Phone forwarding means launch does not require ripping out the existing front desk setupAI
- Recall and unscheduled treatment queues turn the receptionist into revenue follow-upAI
- HIPAA-ready framing with caller verification, access controls and audit logsAI
Cons
- Only two practice management systems are named (Open Dental and Dentrix), so other PMS users are unprovenAI
- AI minutes are capped per tier, and heavy call volume can push a practice into a higher planAI
- Claimed ten minute setup still depends on clean schedule and insurance configuration to be usefulAI
- Voice-only call handling means chat, web forms and text-first patients are outside its core scopeAI
- Depth of CDT and pre-auth handling is described at a marketing level rather than demonstrated with real benefit breakdownsAI
How much does Kariao cost?
Pricing
Four monthly tiers: Starter at $79 for 200 AI minutes, 2 concurrent calls and 3 team members; Growth at $149 for 450 minutes, 5 calls and 10 members; Professional at $349 for 1,100 minutes, 10 calls and 25 members; Enterprise at $799 for 3,000 minutes with unlimited calls and members plus priority support. Yearly billing saves 20%, and no setup fee is listed.
Learn moreSupport
Priority support is listed only on the Enterprise plan. The homepage does not describe support channels or response times for lower tiers.
Integrations
Open Dental and Dentrix for patients, appointments, providers, operatories, insurance and recall, plus Twilio Voice and SMS, SendGrid email, Google Calendar, Stripe Billing and webhooks.
Features
AI call answering with intent detection, dental scheduling by provider, operatory, template and slot type, new patient intake links, insurance capture with annual max, deductible, CDT coverage and pre-auth context, emergency routing and staff escalation, recare and treatment follow-up queues, a missed call revenue calculator, and HIPAA-ready controls with encryption and audit logs.
Frequently asked questions about Kariao
How much does Kariao cost?
Four monthly tiers: Starter at $79 for 200 AI minutes, 2 concurrent calls and 3 team members; Growth at $149 for 450 minutes, 5 calls and 10 members; Professional at $349 for 1,100 minutes, 10 calls and 25 members; Enterprise at $799 for 3,000 minutes with unlimited calls and members plus priority support. Yearly billing saves 20%, and no setup fee is listed.Does Kariao offer a free trial?
Every paid plan includes a 3-day free trial, started from the registration page. No credit card terms are stated on the homepage.How do you use Kariao?
The walkthrough on this page covers 5 steps: 1. Start the trial and create your account 2. Add dental office details 3. Connect the practice management system 4. Route your phone line 5. Review calls and tune workflows.What platforms does Kariao support?
Kariao is available on Web App.What does Kariao integrate with?
Open Dental and Dentrix for patients, appointments, providers, operatories, insurance and recall, plus Twilio Voice and SMS, SendGrid email, Google Calendar, Stripe Billing and webhooks.What are the limitations of Kariao?
Only two practice management systems are named (Open Dental and Dentrix), so other PMS users are unproven. AI minutes are capped per tier, and heavy call volume can push a practice into a higher plan. Claimed ten minute setup still depends on clean schedule and insurance configuration to be useful.
Status
StatusActive
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Added10/21/2026
Platforms
Web App
Pricing
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