What are the limitations of Kipps?

Pricing is not published anywhere on the homepage, so costs require a sales conversation before any comparison. Performance figures such as uptime, response time and cost reduction come from vendor marketing and are not independently verified. No SDK or developer documentation is exposed on the homepage, which limits confidence for engineering teams building deep custom flows.

Kipps

Name: Kipps
Author: Kipps

Deploy voice, chat and WhatsApp agents that qualify leads and answer customers

Beginner API

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Screenshot of Kipps, Deploy voice, chat and WhatsApp agents that qualify leads and answer customers

What is Kipps?

Kipps is an AI calls tool. Kipps.AI builds AI voice, chat and WhatsApp agents for customer support, lead qualification and outreach. It offers industry templates, human handoff, call analytics and enterprise security certifications, with no coding required and reported deployment in under two weeks.

Kipps.AI is a platform for building and running AI agents that talk to customers over voice, chat and WhatsApp. The pitch is operational rather than experimental: the company reports more than 10 million conversations handled, 99.9 percent uptime and a 50 millisecond response time, and positions the product for businesses that need agents in production rather than demos. Templates cover common jobs such as EdTech lead qualification, hotel reception and hospital reception, so a team can start from a working script instead of a blank page. In practice, a business assembles an agent for a specific job: qualifying inbound sales enquiries, booking appointments, answering billing questions or routing calls. Voice agents handle phone conversations, including objection handling and appointment booking, and escalate to a human specialist when a case exceeds their scope. Chat and WhatsApp agents cover written channels, and the WhatsApp Flow Agent adds a visual drag and drop builder for conversational flows on that channel. Analytics sit underneath at both model and agent level, with usage tracking, call transcription and performance reporting, which matters for teams that need to justify spend or tune prompts over time. The audience is mainly support, sales and operations teams at small to mid sized companies, plus contact centres that want an AI first tier with human forwarding. Several education and consumer brands appear as customers, and the homepage leans on enterprise credentials: SOC 2 Type II, ISO 27001, GDPR, HIPAA readiness, PCI DSS Level 1 and SSO, with AWS, Google Cloud, Azure, OpenAI, NVIDIA and Meta listed as partners. Deployment is quoted at under 14 days on average, and no coding is required. Among alternatives, Kipps competes with voice agent builders and conversational AI suites rather than with general purpose chatbots. Its differentiator is channel breadth (voice, chat, WhatsApp) combined with enterprise compliance and human handoff. Pricing is not published on the homepage, so buyers should expect a sales conversation; the free start link suggests a self serve entry point exists.

How do you use Kipps?

1Try the demo call
Enter a name and phone number on the homepage to receive an AI generated call. It shows how the voice agent qualifies, answers questions and handles objections before any account exists.
2Create the account
Sign up through the app portal to reach the agent builder. The free start path is the fastest way to see what a workspace looks like.
3Clone a template
Pick a template close to your use case, such as the EdTech sales agent or hospital receptionist, then edit its script and qualification questions instead of writing from scratch.
4Connect channels and tools
Attach a phone number through Twilio or Plivo, link WhatsApp, and wire scheduling or CRM steps via Cal.com, Zapier, Make or n8n. Custom connections go through the API.
5Configure escalation
Decide which intents hand off to a human and where calls forward. Sentiment triggers and call transcription settings live in the same agent configuration.
6Review analytics and iterate
Use model and agent level usage reports to find weak spots, then adjust prompts or flow branches. The WhatsApp Flow Agent builder helps for visual flow edits.

Pros and cons

Pros

Covers voice, chat and WhatsApp in one platform rather than forcing separate tools per channelAI
Ready made templates for sales qualification, hotel reception and hospital reception shorten setupAI
Human escalation and call forwarding are built in, which suits contact centre style workflowsAI
Analytics at model and agent level give usable visibility into cost and performanceAI
Security posture is unusually detailed: SOC 2 Type II, ISO 27001, GDPR, HIPAA ready and PCI DSS Level 1AI

Cons

Pricing is not published anywhere on the homepage, so costs require a sales conversation before any comparisonAI
Performance figures such as uptime, response time and cost reduction come from vendor marketing and are not independently verifiedAI
No SDK or developer documentation is exposed on the homepage, which limits confidence for engineering teams building deep custom flowsAI
Template coverage on the public site is thin (a handful of verticals), so niche industries will do most configuration work themselvesAI
Enterprise focus means small businesses may find the sales led onboarding heavier than expectedAI

How much does Kipps cost?

Free trial

A free start option is advertised in the header and closing sections, linking to the app portal. The homepage does not state a trial length, usage cap or card requirement.

Learn more

Integrations

More than 50 integrations are claimed, including WhatsApp, Twilio, Plivo, Cal.com, Calendly, Zapier, Make, n8n, Pabbly, Freshdesk, Google Sheets, Google Docs, Notion, Zoho, Gmail and Shopify. Custom integrations are available via API.

Features

Voice, chat and WhatsApp agents with human like conversation, objection handling, lead qualification and appointment booking. Includes human call forwarding and escalation, call transcription, sentiment analysis, and model and agent level usage analytics. A visual drag and drop WhatsApp Flow Agent builder handles conversational flows. Templates cover sales qualification, hotel and hospital reception.

Frequently asked questions about Kipps

Does Kipps offer a free trial?
A free start option is advertised in the header and closing sections, linking to the app portal. The homepage does not state a trial length, usage cap or card requirement.
Does Kipps have an API?
Yes, Kipps offers an API.
How do you use Kipps?
The walkthrough on this page covers 6 steps: 1. Try the demo call 2. Create the account 3. Clone a template 4. Connect channels and tools 5. Configure escalation 6. Review analytics and iterate.
What platforms does Kipps support?
Kipps is available on Web App.
What does Kipps integrate with?
More than 50 integrations are claimed, including WhatsApp, Twilio, Plivo, Cal.com, Calendly, Zapier, Make, n8n, Pabbly, Freshdesk, Google Sheets, Google Docs, Notion, Zoho, Gmail and Shopify. Custom integrations are available via API.
What are the limitations of Kipps?
Pricing is not published anywhere on the homepage, so costs require a sales conversation before any comparison. Performance figures such as uptime, response time and cost reduction come from vendor marketing and are not independently verified. No SDK or developer documentation is exposed on the homepage, which limits confidence for engineering teams building deep custom flows.