Meg

Meg is an AI calls tool. AI receptionist for physiotherapy and multidisciplinary clinics that answers calls, books new patients and handles reschedules so the front desk can stay with patients in the room.

Meg is an AI phone receptionist built for physiotherapy and multidisciplinary clinics. When front desk staff are occupied with patients in the room, Meg answers incoming calls, greets new patients and books appointments on the spot, around the clock. The premise is narrow and specific: clinics field a steady stream of calls, and the ones that go to voicemail usually turn into patients at a different practice. Meg covers that gap rather than trying to be a general purpose business phone assistant. The tool is aimed at clinic owners and managers, not developers. Its typical buyer is a practice that has noticed a pile of voicemails every morning and a front desk that cannot both greet walk ins and catch the phone. The pitch is capacity, not novelty: staff keep their attention on the patient in front of them while the phone keeps getting answered. Testimonials on the site come from physiotherapy owners and clinic managers, which matches the stated target market rather than a broad small business audience. In practice Meg sits in front of the clinic phone line and picks up calls before voicemail does. The company commits to answering 100 percent of calls automatically within three rings, and reports outcomes including roughly double the new patient bookings per month and a 68 percent reduction in voicemail backlog within the first month. Overnight reschedules are handled without adding work to the front desk, according to a clinic manager quoted on the site. Calls that need a human can still reach staff, which is how one clinic reports 90 percent of calls answered by staff or Meg combined. The economics argument is the strongest part of the pitch. Assuming three missed new patient calls per day and a patient value of 600 dollars, the site puts lost revenue at 1,800 dollars daily, 36,000 monthly and over 400,000 annually. That framing positions Meg against hiring an additional receptionist or leaving the phone uncovered, not against general call answering services. The company is based in Prince Edward Island, Canada and describes its model as partnering with clinics to implement the system rather than selling self serve software wholesale.