Miravoice

Miravoice is an AI calls tool. Miravoice runs automated phone surveys and interviews with a conversational AI voice agent, capturing transcripts and audio while delivering structured data. It handles branching logic, interruptions and 14 languages, exports to CSV, Excel, Qualtrics, Decipher and Voxco, and targets research, feedback and screening use cases.

Miravoice is a platform for running phone surveys and interviews with an AI voice agent instead of a human caller. The agent speaks conversationally, copes with vague or imprecise answers, handles interruptions and pauses, and answers questions respondents raise mid call. Every conversation yields a transcript and an audio recording, and responses are stored as structured data rather than left as raw audio. The company was previously known as Surveybot AI and says existing surveys, data and features carried over unchanged under the new name. Interview design is configurable. Teams can set branching logic, skip patterns, follow up questions and randomization of question or answer choice order, and can mix multiple choice, open ended and rating scale items. Fourteen languages are supported, including English, Spanish, French, Portuguese, German, Chinese, Japanese, Hindi, Italian, Korean, Dutch, Polish, Russian and Swedish. Results export to CSV or Microsoft Excel, Qualtrics, Forsta Decipher and Voxco, and the company says other formats can be arranged on request. The product is aimed at research and insights teams rather than casual survey builders: consumer and market research, public opinion and political polling, customer and employee experience surveys, plus screening and intake work such as insurance claims, eligibility checks, job applicant screening and panel recruitment. Miravoice publishes peer reviewed style conference work with partners including NORC at the University of Chicago, SSRS and ICF, covering inbound versus outbound calling patterns, voice choice across three text to speech providers, and a large public health telephone survey. One reported finding is that some respondents were more comfortable discussing sensitive topics with an AI interviewer than a human one. Against conventional CATI operations and traditional IVR systems, the pitch is cost and throughput: the company claims pricing typically runs 70 to 90 percent below traditional call centers. It competes with human call centers and with self serve survey tools that lack a voice channel. Onboarding runs through a scheduled demo and hands on setup help rather than a purely self service signup.