Moveo

Moveo is an AI calls tool. Enterprise AI agent platform with a shared memory layer across chat, voice, WhatsApp, email and self-service, aimed at service, collections and payments in banking, fintech, utilities and similar sectors.

Moveo.AI is an enterprise platform for building AI agents that handle customer conversations across service, collections and payments. Its central idea is a shared memory layer: context gathered in one interaction travels with the customer into the next, rather than resetting at every ticket or handoff. The company positions the product for financial complexity, meaning billing disputes, payment reminders, loan recovery and support questions that often cross several departments. The system covers the channels customers actually use: web chat, voice and phone calls, WhatsApp and SMS, email and tickets, plus self-service and in-app messaging. An agent answering on WhatsApp can draw on what was said in a prior phone call, and a collections agent can see open billing tickets. Moveo describes its platform as no code, with an auto builder for assembling agents, dedicated collections tooling, conversational analytics for reading what happens across sessions, and live chat for human takeover. The memory layer is designed to sit over existing tools, with native connectors (Zendesk, Intercom, Front, WhatsApp, Sunshine Conversations) plus an API, so teams avoid a migration. This is not a general purpose chatbot for a solo operator. It targets banks, fintechs, insurers, utilities, telecoms, iGaming operators, collection agencies, car rental firms, gyms and education providers, typically through a sales-led process. Moveo publishes outcomes from named customers: Betano on support scaling and retention, Enerwave on collections ROI, Alpha Bank on service operations. Deployment options include on-premise, and the company emphasizes security and compliance plus a choice of language models, including its own. Among conversational AI vendors, Moveo's differentiator is the revenue angle rather than pure deflection. Competitors usually sell ticket reduction; Moveo frames the same conversations as a route to payments and retention. Buyers who want transparent self-serve pricing or instant signup will find the model less open, and the value depends on connecting the surrounding billing and CRM systems.