RatingE

Review requests, QR codes and private feedback for local businesses

Beginner
Screenshot of RatingE, Review requests, QR codes and private feedback for local businesses

What is RatingE?

RatingE manages the review journey for local businesses: shareable review links and QR codes, WhatsApp and email requests you approve before sending, a private feedback inbox for the owner and website widgets that display approved proof. It refuses review gating, incentives and guaranteed ratings, and some integrations are still on the roadmap.

RatingE is review and reputation management software aimed at businesses where trust drives the next enquiry: clinics, restaurants, salons, local service firms and agencies running multiple locations. The core idea is simple. A customer who has just had a real visit, order or appointment gets invited to a single review page the business controls, and from there chooses whether to post publicly or send private feedback straight to the owner. RatingE states plainly that the public option is never hidden, and that it does not use review gating, incentives or invented proof. The workspace holds the pieces a team needs to run that loop. Review links and QR codes can be placed at a counter, on a table, on a bill or at reception, and every code points to the same destination. WhatsApp and email request messages are drafted inside RatingE but stay in a review queue until someone approves them, so nothing reaches a customer by accident. Private concerns land in an owner-facing inbox for follow-up, and first-party widgets let the business publish recent, approved proof on its own website. A public profile at go.ratinge.com gives each location a focused page. The setup is guided rather than self-serve only: RatingE maps locations, review destinations and staff hand-offs during onboarding. The homepage labels each capability by status, and some of the most requested items (Shopify, Google profile sync, a white-label agency workspace) are still listed as coming soon, so buyers should check what is live before committing. Live chat and a ticket desk sit on the site, with AI assistance for basic questions. Against broader reputation suites, RatingE is deliberately narrow. It does not promise rankings, ratings or review volume, and it leans on the honesty of the request flow rather than on automated outreach at scale. Teams that want a repeatable, compliant process across branches will find the fit; teams shopping for aggressive review growth will not.

How do you use RatingE?

  1. 1Book a guided setup call
    Start from the homepage and book a demo. The team maps your locations, review destinations and the customer moments most likely to earn a response before anything goes live.
    RatingE — Book a guided setup call
  2. 2Review the capability list by status
    Check the features page to separate what is available now from what is marked you approve or coming soon, so expectations match the current product.
    RatingE — Review the capability list by status
  3. 3Confirm the package and branches
    Compare packages on the pricing page and settle how many locations or staff links you need before onboarding begins.
    RatingE — Confirm the package and branches
  4. 4Set up links, QR codes and the public profile
    Inside the workspace, create the review destination, generate counter, table or receipt QR codes, and add your wording and logo to the profile page.
  5. 5Approve request messages and route feedback
    Draft WhatsApp and email invitations, approve each one before it sends, and assign the private feedback inbox to whoever handles customer recovery.
  6. 6Read the trust principles before launch
    Walk through the trust center so staff understand the no gating, no incentive policy and how proof gets approved for the website widgets.
    RatingE — Read the trust principles before launch

Pros and cons

Pros

  • Combines review links, QR codes, a public profile page and private feedback in one workspaceAI
  • WhatsApp and email requests are held for approval, so the team controls what actually goes outAI
  • Explicit no-gating policy keeps the public review option visible to every customer, which reduces compliance riskAI
  • Multi-location reporting views and per-staff links suit agencies and branch-based businessesAI
  • Guided onboarding maps destinations and staff hand-offs instead of leaving setup to guessworkAI

Cons

  • Several headline items (Shopify app, Google profile sync, agency white-label) are labeled coming soon, not usable todayAI
  • No pricing figures appear on the homepage, so budget has to be confirmed through a demo or the packages pageAI
  • No public API or developer documentation is mentioned, limiting custom integrationsAI
  • Review widgets and proof cards need manual approval steps, which adds admin work for busy front desksAI
  • Public profile pages live on the go.ratinge.com domain rather than the business's own siteAI

How much does RatingE cost?

Support

The site carries a help widget with AI assistance and a secure ticket form for general, billing, technical, feature request and bug categories, plus email and optional SMS updates on tickets. Onboarding is described as guided.

Features

Available now: business-controlled review links, scannable QR codes, public review profiles at go.ratinge.com, a private feedback inbox, website review widgets and multi-location reporting views. Approval-gated: WhatsApp requests, email follow-ups, AI-assisted reply drafts and review-to-social proof cards. On the roadmap: a Shopify app, Google profile sync and an agency white-label workspace.

Learn more

Frequently asked questions about RatingE

  • How do you use RatingE?
    The walkthrough on this page covers 6 steps: 1. Book a guided setup call 2. Review the capability list by status 3. Confirm the package and branches 4. Set up links, QR codes and the public profile 5. Approve request messages and route feedback 6. Read the trust principles before launch.
  • What platforms does RatingE support?
    RatingE is available on Web App.
  • What are the limitations of RatingE?
    Several headline items (Shopify app, Google profile sync, agency white-label) are labeled coming soon, not usable today. No pricing figures appear on the homepage, so budget has to be confirmed through a demo or the packages page. No public API or developer documentation is mentioned, limiting custom integrations.

Status

StatusActive
Views0
Outbound clicks0
Added10/21/2026

Platforms

Web App

Pricing

Paid