Slang

Slang is a voice AI phone agent for restaurants. Its Superhost product answers calls, books reservations through OpenTable, Resy, SevenRooms and similar systems, handles guest questions in 97 languages, and routes VIPs and event inquiries to staff.

Slang is a voice AI product built specifically for restaurant phone lines. Its current agent, branded Superhost, picks up inbound calls, holds a natural conversation with the guest, and handles the routine work that normally lands on a host stand: reservations, hours and location questions, private event inquiries, and messages for the team. The company positions itself less as a generic voice bot and more as a front-of-house replacement that sounds and behaves like an experienced host. The design choices are aimed at hospitality operators rather than developers. Guests can interrupt, change their mind mid-sentence, and switch topics without the agent losing the thread. Superhost detects and switches between 97 languages, including partway through a call, so a party speaking a different language can still be served. Restaurants pick from 20 premium voices and set custom greetings so each location sounds consistent with the brand. Answers are drawn from the restaurant's own approved information rather than open-ended model guesswork, which matters when a guest asks about dress code or a specific menu item. Operationally, Slang plugs into the tools restaurants already use. Official integrations cover OpenTable, Resy, SevenRooms, Tripleseat, Perfect Venue, and Yelp, so bookings and event leads flow into existing systems. Multi-location groups get cross-selling: if the requested time is full, the agent can suggest a nearby or sister property. Known VIPs are identified and routed straight to staff instead of going through the AI concierge, and alerts about private events or lost items go to a phone in real time. The vendor also runs ongoing call monitoring and quality review. Slang fits best with restaurants and hospitality groups that lose calls during service and want coverage outside opening hours without adding headcount. It is a narrow, vertical tool: businesses outside hospitality will find little here, and groups expecting a fully self-serve setup should check the onboarding path first.