What platforms does SupBot support?

SupBot is available on Web App.

What are the limitations of SupBot?

Message caps are strict: 100 on Free and 1,000 on Standard, which a busy site can burn through quickly. The Free plan runs the smaller GPT-4o-mini model, so the free experience is not the paid one. Only one bot on Free and Standard, which is awkward for teams running several sites or brands.

SupBot

Name: SupBot
Author: SupBot

Train a support bot on your own data and drop it into any site with a script tag

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Screenshot of SupBot, Train a support bot on your own data and drop it into any site with a script tag

What is SupBot?

SupBot builds AI support bots from your own instructions, lets you test them freely and embeds them on any site with a pasted script. A dashboard ticketing system catches visitors who ask for a human. Free tier covers 100 messages a month, with paid plans from $15.

SupBot is a customer support automation tool that builds a chat bot trained on the way you want your business to answer questions. Rather than a generic assistant replying from general knowledge, the bot is configured through a few setup inputs on the SupBot side, then tested and embedded wherever your visitors already are. The product sits on top of OpenAI models, which means the underlying language quality is familiar territory: the Free tier runs on GPT-4o-mini, while Standard and Premium move to GPT-4o. The workflow is short by design. You fill out the inputs that define how the bot should behave, run it through as many test conversations as you like, and then deploy by pasting a script into your own project or website. The pitch is minimal code rather than a full engineering project, so a small team can ship a working assistant without standing up its own retrieval pipeline or prompt tooling. The part that separates SupBot from a plain FAQ widget is the ticketing layer. When a visitor asks to speak with a human, the conversation lands as a ticket in your dashboard, so the bot hands off rather than dead-ending. That combination, trained automated answers for routine questions plus a path to a person for everything else, is the core case the homepage makes. It also advertises 24/7 instant responses and lower support spend, framing the product against the usual pains of repetitive questions and limited staffed hours. The pricing splits cleanly by scale. Free gives one bot and 100 messages a month. Standard at $15 a month raises that to 1,000 messages, unlimited retrains and the ticketing system on one bot. Premium at $45 a month opens five bots and 10,000 messages. Teams comparing options will find SupBot closest to embeddable support chatbots such as Chatbase or Tidio style assistants, and it is best suited to small and mid-sized businesses with a clear set of recurring questions and no appetite for custom development.

How do you use SupBot?

1Create an account and start on the free plan
Sign up on the SupBot site to open your first workspace. The free plan is available immediately and includes one bot and 100 messages a month, enough to judge answer quality.
2Train the bot with your support instructions
Fill in the inputs that describe how the bot should behave and what it should know about your business. This configuration is what the bot is trained on, so be specific about tone and policy.
3Test the conversation flow repeatedly
Run test conversations against the bot as many times as needed. Use this stage to catch answers that are wrong, vague or off-brand before any visitor sees them.
4Deploy with the embed script
Copy the script SupBot provides and paste it into your website or project. No substantial coding work is required beyond placing the snippet.
5Handle human requests in the ticket dashboard
When a visitor asks to speak with a person, a ticket with the conversation appears in your dashboard. Add the ticketing system by moving to Standard or Premium, since it is not part of the Free plan.

Pros and cons

Pros

Bot setup is guided by a few simple inputs, so no prompt engineering background is neededAI
Unlimited retraining on paid plans means the bot can be adjusted as policies and products changeAI
Human handoff creates a ticket in the dashboard rather than leaving the visitor stuckAI
Embedding is a copy and paste script, which keeps developer effort lowAI
Free tier lets a team validate answer quality before paying anythingAI

Cons

Message caps are strict: 100 on Free and 1,000 on Standard, which a busy site can burn through quicklyAI
The Free plan runs the smaller GPT-4o-mini model, so the free experience is not the paid oneAI
Only one bot on Free and Standard, which is awkward for teams running several sites or brandsAI
The homepage gives no detail on supported data sources, languages or analytics, so buyers must confirm fit directlyAI
Ticketing is basic by the description: no routing, SLA or multi-agent assignment is mentionedAI

How much does SupBot cost?

Free trial

A permanent free plan is offered with one bot and 100 messages a month on GPT-4o-mini. No time limited trial is described.

Learn more

Pricing

Free: $0 a month, one bot, 100 messages, GPT-4o-mini. Standard: $15 a month, one bot, unlimited retrains, 1,000 messages, ticketing, GPT-4o. Premium: $45 a month, five bots, unlimited retrains, 10,000 messages, ticketing, GPT-4o.

Learn more

Support

SupBot's own support runs through the chat icon in the bottom right corner of its site; asking for human support there submits a ticket.

Integrations

Deployment is through a script copied into your own website or project. Beyond that, the homepage names no specific platform integrations.

Features

Train a support bot from configuration inputs, test it without limit, and deploy via a pasted script. Paid tiers add unlimited retraining, a dashboard ticketing system for human handoff, more monthly messages and five bots. Bots run on OpenAI models, GPT-4o-mini on Free and GPT-4o on paid plans.

Frequently asked questions about SupBot

How much does SupBot cost?
Free: $0 a month, one bot, 100 messages, GPT-4o-mini. Standard: $15 a month, one bot, unlimited retrains, 1,000 messages, ticketing, GPT-4o. Premium: $45 a month, five bots, unlimited retrains, 10,000 messages, ticketing, GPT-4o.
Does SupBot offer a free trial?
A permanent free plan is offered with one bot and 100 messages a month on GPT-4o-mini. No time limited trial is described.
How do you use SupBot?
The walkthrough on this page covers 5 steps: 1. Create an account and start on the free plan 2. Train the bot with your support instructions 3. Test the conversation flow repeatedly 4. Deploy with the embed script 5. Handle human requests in the ticket dashboard.
What platforms does SupBot support?
SupBot is available on Web App.
What does SupBot integrate with?
Deployment is through a script copied into your own website or project. Beyond that, the homepage names no specific platform integrations.
What are the limitations of SupBot?
Message caps are strict: 100 on Free and 1,000 on Standard, which a busy site can burn through quickly. The Free plan runs the smaller GPT-4o-mini model, so the free experience is not the paid one. Only one bot on Free and Standard, which is awkward for teams running several sites or brands.