Wiserep

Voice and chat AI agents that qualify, book and route in 40+ languages

Beginner API
Screenshot of Wiserep, Voice and chat AI agents that qualify, book and route in 40+ languages

What is Wiserep?

Wiserep is an AI calls tool. Enterprise-grade AI voice and website chat agents that answer calls, run outbound campaigns, qualify leads and book meetings around the clock in 40+ languages, with CRM integrations and full transcripts.

Wiserep is a voice and chat automation platform built for teams that handle a high volume of inbound and outbound conversations. The core idea is a single AI agent that works on the phone and on the website at once, drawing on the same knowledge base, CRM context and conversation history across both channels. On the voice side it covers an AI receptionist for greeting and routing, conversational IVR that reads intent instead of keypresses, outbound dialing for reminders and lead qualification, plus an appointment setter and answering service. On the web side the same agent is deployed as a chat widget on any site, Shopify store or WordPress install. The practical workflow is straightforward. A team connects Wiserep to a CRM, calendar or contact center through a native integration or webhook, uploads a knowledge base, picks a voice and language, then tests the agent in a simulator before going live. Numbers can be ported, forwarded or purchased in 40+ countries directly from the dashboard. Every call and chat produces a transcript and an outcome that streams back into the customer record, and prompts or tools can be adjusted without a redeploy. This is aimed at sales and support operations rather than developers building from scratch: contact centers, ecommerce teams, clinics, real estate agencies, home services, insurance and financial services, with pre-tuned playbooks per industry. It competes with platforms such as Aircall, Dialpad, PolyAI and Sierra, and differentiates on multilingual coverage, sub-second latency claims, a self-serve trial without a sales call, and pay-per-minute pricing with no per-seat fee. Compliance coverage is stated as SOC 2, GDPR and POPIA, with HIPAA-ready deployments for healthcare. The trade-offs are real. Go-live speed depends heavily on how clean your knowledge base and CRM data are, and outbound calling still carries telephony and consent obligations that the platform does not absorb for you. Buyers needing deep custom voice model training or on-premise deployment should look elsewhere.

How do you use Wiserep?

  1. 1Create your account and start the trial
    Sign up on the Wiserep site to open a workspace on the free trial, then log in to the dashboard where agents are configured.
    Wiserep — Create your account and start the trial
  2. 2Review the platform and product options
    Read the platform overview to decide which agent type matches your workload: receptionist, outbound calling, IVR or website chat.
    Wiserep — Review the platform and product options
  3. 3Book a demo walkthrough if needed
    Schedule a short call with the team to map Wiserep onto your existing stack and get answers specific to your phone system and CRM.
    Wiserep — Book a demo walkthrough if needed
  4. 4Connect your CRM, calendar or contact center
    Attach a CRM, calendar or contact center through a native integration or a webhook, and confirm outcomes can post back into your records.
    Wiserep — Connect your CRM, calendar or contact center
  5. 5Configure the agent and test in the simulator
    Pick a voice, language and goals, upload the knowledge base, then run test conversations in the simulator before going live.
  6. 6Go live and review transcripts
    Get a local number or forward your existing one, start taking and placing calls, and use transcripts and KPIs to tune prompts.

Pros and cons

Pros

  • One agent spans phone and web chat, so knowledge and CRM context stay consistent across channelsAI
  • 40+ languages with native voices and local numbers available in 40+ countriesAI
  • Native integrations for Braze, GoHighLevel, HubSpot, Salesforce and Zendesk, plus webhooks and a REST APIAI
  • Pay-per-AI-minute pricing with volume discounts and no per-seat feesAI
  • Self-serve trial and simulator testing before anything reaches a real callerAI

Cons

  • No public rate card, so budget planning requires contacting salesAI
  • Quality is bound to your knowledge base and CRM data, meaning setup work cannot be skippedAI
  • Outbound campaigns still require your own consent and telephony compliance reviewAI
  • Website chat ships as a widget JavaScript embed, so no native mobile app for agents is describedAI
  • Larger contact centers with bespoke voice model training needs may hit customisation ceilingsAI

How much does Wiserep cost?

Free trial

A self-serve free trial can be started from the signup page without a sales conversation, and agents can be tested in a simulator before going live.

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Pricing

Pricing is charged per AI minute on transparent plans, with volume discounts for enterprise accounts and no per-seat fees. Exact rates are not published on the homepage, so a quote has to come from the team. A free trial is available for evaluation.

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Support

Support runs through documentation, a glossary, blog and case studies, plus a demo booking flow and a phone line where the AI itself can answer questions.

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Integrations

Native integrations include Braze, GoHighLevel, HubSpot, Salesforce and Zendesk, with Twilio, Microsoft Teams, Slack, Pipedrive and Intercom also listed. Webhooks and a REST API cover everything else, and outcomes post back automatically.

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Features

Inbound AI receptionist, conversational IVR, outbound dialing, appointment setting, telemarketing, answering service and tier-1 customer service. The same agent runs a website chat widget for any site, Shopify or WordPress, capturing leads and booking meetings. Shared knowledge base, CRM context and history across voice, SMS and web, with transcripts, outcomes and analytics.

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Frequently asked questions about Wiserep

  • How much does Wiserep cost?
    Pricing is charged per AI minute on transparent plans, with volume discounts for enterprise accounts and no per-seat fees. Exact rates are not published on the homepage, so a quote has to come from the team. A free trial is available for evaluation.
  • Does Wiserep offer a free trial?
    A self-serve free trial can be started from the signup page without a sales conversation, and agents can be tested in a simulator before going live.
  • Does Wiserep have an API?
    Yes, Wiserep offers an API.
  • How do you use Wiserep?
    The walkthrough on this page covers 6 steps: 1. Create your account and start the trial 2. Review the platform and product options 3. Book a demo walkthrough if needed 4. Connect your CRM, calendar or contact center 5. Configure the agent and test in the simulator 6. Go live and review transcripts.
  • What platforms does Wiserep support?
    Wiserep is available on Web App.
  • What does Wiserep integrate with?
    Native integrations include Braze, GoHighLevel, HubSpot, Salesforce and Zendesk, with Twilio, Microsoft Teams, Slack, Pipedrive and Intercom also listed. Webhooks and a REST API cover everything else, and outcomes post back automatically.

Status

StatusActive
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Added10/21/2026

Platforms

Web App

Pricing

Free TrialPaidSubscription