The walkthrough on this page covers 6 steps: 1. Pick the route that matches you 2. Start with the AI self-help experience 3. Understand guided referral through Navigator 4. Review Copilot for between-session support 5. Check the evidence and case studies 6. Book a walkthrough for your organisation.

What platforms does Wysa support?

Wysa is available on Web App, iOS and Android.

What are the limitations of Wysa?

Not a replacement for a therapist or emergency service, and the site does not present it as one. No consumer pricing is published on the homepage, so individual cost has to be checked before committing. Workplace and health system deployments appear to run through a booked demo, which slows down evaluation.

Wysa

Name: Wysa
Author: Wysa

Anonymous AI mental health support, from self-help to guided care

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Screenshot of Wysa, Anonymous AI mental health support, from self-help to guided care

What is Wysa?

Wysa is an anonymous AI mental health companion used by individuals, employers and health systems. It combines self-help conversation with guided referral and between-session support, backed by published research and human oversight across its care pathways.

Wysa is an AI driven mental health platform built around a conversational agent that users talk to about stress, low mood, anxiety and other everyday struggles. The homepage positions it as a safe, anonymous and clinically backed alternative to general purpose chatbots, with more than six million users and a body of peer reviewed research behind it. Support is available at any hour, with no appointment and no waiting list, which matters for people who would otherwise put off asking for help. The product is not a single chatbot. Wysa describes four technical layers: an AI self-help experience for individuals, a Navigator for guided referral, a Copilot that supports care between sessions, and a Gateway layer that helps organisations fit the tool into an existing care model. In practice that means a person can start with anonymous conversation and coping exercises, then be routed toward professional support when that is the right next step, while a clinician or coach keeps visibility where a pathway calls for it. Human oversight is present across every care pathway according to the site. Wysa is aimed at three broad audiences. Individuals use it directly for self-managed wellbeing. Employers and teams offer it as a workplace benefit that scales without matching headcount. Health systems, insurers, primary care practices and children and young people's services use it to widen access, reduce drop-offs and lower cost per person reached. The company also operates through partners: April Health for the Collaborative Care Model in primary care, and Kins for physical therapy that bridges body and mind. Where it fits among alternatives is the regulated, evidence-first end of the AI companion market. General chatbots offer conversation without clinical grounding; therapy marketplaces offer humans but with waiting lists and scheduling. Wysa sits between them, using automation to lower the barrier to a first step and routing to people when needed.

How do you use Wysa?

1Pick the route that matches you
The homepage splits into individual self-help and organisational offerings. Decide whether you are using Wysa for yourself or evaluating it for a team or clinic before going further.
2Start with the AI self-help experience
Read how the conversational self-help layer works: anonymous chat, coping exercises and reflective prompts. This is the entry point most individuals will use.
3Understand guided referral through Navigator
Navigator covers the handoff from self-help to professional support. Review it if you need to know how the tool escalates rather than simply chatting.
4Review Copilot for between-session support
Copilot is the layer that keeps people engaged between appointments. Clinicians and programme managers should read this before designing a pathway.
5Check the evidence and case studies
Published research and deployment write-ups answer the questions procurement teams ask. Read these before comparing Wysa with rival platforms.
6Book a walkthrough for your organisation
Employers, insurers and health services can request a demo. Have your care model and target population ready so the session is useful.

Pros and cons

Pros

Anonymous by design, which lowers the barrier for people who avoid formal servicesAI
Available at any hour with no appointment or waiting listAI
Human oversight built into every care pathway rather than left to users to arrangeAI
Peer reviewed research cited for mood and wellbeing outcomes, unusual among AI companionsAI
Separate offerings for individuals, employers, insurers and clinical services, so the same tool fits different settingsAI

Cons

Not a replacement for a therapist or emergency service, and the site does not present it as oneAI
No consumer pricing is published on the homepage, so individual cost has to be checked before committingAI
Workplace and health system deployments appear to run through a booked demo, which slows down evaluationAI
Most evidence and case study material is framed for organisational buyers, leaving individuals with less detail to judge fitAI
Effectiveness depends on the surrounding care model, so standalone users get a thinner version of the productAI

How much does Wysa cost?

Integrations

The homepage describes Wysa as designed to integrate with an organisation's care model through its Gateway layer. It also points to partner services: April Health for the Collaborative Care Model in primary care, and Kins for physical therapy. No named software integrations or API are listed.

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Features

Core pieces named on the site are AI Self-Help for anonymous conversation and coping tools, Navigator for guided referral, Copilot for support between sessions, and Gateway for fitting the tool into an existing care model. Wysa reports human oversight on all pathways, availability at any hour, anonymity, more than six million users, and peer reviewed research on mood and wellbeing outcomes.

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Frequently asked questions about Wysa

How do you use Wysa?
The walkthrough on this page covers 6 steps: 1. Pick the route that matches you 2. Start with the AI self-help experience 3. Understand guided referral through Navigator 4. Review Copilot for between-session support 5. Check the evidence and case studies 6. Book a walkthrough for your organisation.
What platforms does Wysa support?
Wysa is available on Web App, iOS and Android.
What does Wysa integrate with?
The homepage describes Wysa as designed to integrate with an organisation's care model through its Gateway layer. It also points to partner services: April Health for the Collaborative Care Model in primary care, and Kins for physical therapy. No named software integrations or API are listed.
What are the limitations of Wysa?
Not a replacement for a therapist or emergency service, and the site does not present it as one. No consumer pricing is published on the homepage, so individual cost has to be checked before committing. Workplace and health system deployments appear to run through a booked demo, which slows down evaluation.