XpressBot

XpressBot is an AI tool. A no-code chatbot builder and lightweight CRM that connects WhatsApp Business Cloud API, Facebook, Instagram and Telegram, with a drag and drop flow editor, shared team inbox, catalogs for in-chat selling, broadcasts and webhook-driven automation.

XpressBot is a chatbot and CRM platform built around messaging channels rather than web forms. The core of the product is a visual, drag and drop flow builder that lets a team map out an entire conversation tree on one canvas, test it, and publish it without writing code. Channels connect through Meta's WhatsApp Business Cloud API, Facebook Messenger, Instagram DMs and Telegram, and the same workspace also carries a unified team inbox, subscriber labels for segmentation, and role-based access so different agents see only the modules they need. Commerce is a big part of the pitch. WhatsApp Catalogs turn a chat thread into a storefront with product listings and checkout, and the Telegram side is described as supporting a full eCommerce flow. For merchants already on Shopify or WooCommerce, the webhook workflow pushes order notifications into WhatsApp and supports moves such as cash-on-delivery to prepaid conversion. Broadcast messaging, sales analytics, and proration and invoicing sit alongside those commerce tools. Automation is not limited to chat replies. The webhook workflow accepts data from Typeform, Google Forms, Elementor, Shopify and WooCommerce, then fires a WhatsApp message when the trigger conditions are met. OpenAI's language processing is wired in so a bot can answer free-form questions in a conversational tone instead of falling back to fixed buttons. Developers who need more control get REST style API endpoints for sending text and template messages and for adding subscribers, with a developer console for managing keys. XpressBot is aimed at small and mid-sized businesses selling in South Asia, particularly Indian merchants, judging by rupee pricing and GST or MSME documentation in the onboarding checklist. Setup is the main friction point: WhatsApp Cloud API registration requires a business email, a live website, a Facebook account, a phone number not already on WhatsApp, and a business registration certificate. XpressBot sells paid onboarding for that at a flat fee. A forever free plan exists, but every sent message, received message and webhook call consumes credits, so real volume drives cost well beyond the base subscription. Compared with Western chatbot suites, XpressBot competes on low entry pricing and bundled Meta channel support rather than on polish or breadth of native integrations.