Free trial
Every plan includes a 14-day free trial with no charge at signup, cancellation allowed at any time and no lock-in. No credit card requirement is stated on the homepage.
Learn moreYep AI
Named AI agents for Shopify support, sales and marketing
Beginner
What is Yep AI?
Yep AI is an AI chat bot tool. Yep AI hires out named AI agents for Shopify stores: a support agent for 24/7 chat, order tracking and returns, a marketing agent for product copy and SEO content, and an operations agent for inventory monitoring.
Yep AI is a Shopify app that staffs an online store with named AI agents rather than a single generic chatbot. Each agent carries a job title and a defined remit: the AI Support Agent handles web chat, FAQs, order tracking, shipping questions and returns; the AI Marketing Agent drafts SEO blogs, product copy and social posts in a Marketing Hub and publishes to Shopify; the AI Operations Agent watches inventory levels, flags stock risks and answers operations questions against live store data. A Digital Human layer adds a lifelike storefront avatar that greets shoppers, speaks more than 90 languages, recommends products in conversation and escalates to a person when judgement is needed. The product is built for Shopify merchants who field repeat questions after hours and want those conversations converted rather than deflected. Setup is deliberately short: the app installs from the Shopify App Store, the agents read the catalogue, policies, FAQs and order data on their own, and the merchant chooses which agents are on shift and sets a brand voice. The vendor quotes under 10 minutes and no coding. Because agents sit on top of live order and inventory data, they can state that a specific order shipped yesterday or which sizes are back in stock, instead of only reciting static FAQ text. Beyond chat, the platform covers retention and merchandising: automated follow-ups, win-back campaigns, collection organisation and analytics on customer behaviour, product performance and margins. Listed connections include Shopify, WhatsApp, Klaviyo, Mailchimp, Instagram and Facebook, with BigCommerce and WooCommerce marked as coming soon. Data isolation is per customer, and the merchant decides which situations (refunds, VIP customers, discount approvals) always route to a human. Alternatives fall into two camps: general helpdesk chatbots that plug into many platforms but lack store-aware actions, and Shopify-native apps with narrower support scope. Yep AI bets on breadth of roles plus Shopify depth, which suits stores that want one vendor across support, content and operations. Merchants outside Shopify, or those wanting a cheap single-seat chat widget, will find the entry price steep.
How do you use Yep AI?
1Start the 14-day trial
Begin on the free trial page to create an account. No charge is taken at signup and the trial covers every plan tier.
2Install from the Shopify App Store
Add Yep AI to your store and authorise the connection. The app links to your catalogue, orders and policies in a couple of clicks.3Let the agents learn the store
The agents read product data, FAQs, policies and order history on their own. There is nothing to script or code during this step.4Choose agents and set brand voice
Decide which agents are on shift, define how they should sound and configure which cases (refunds, VIP customers) must go to a human.5Review pricing and pick a plan
Compare Core, Growth, Pro and Scale on the pricing page, then switch between monthly and annual billing (annual saves 20%).
6Check the support playbook
Read how the support agent handles customer service scenarios before going live, and see a live store example in the RoraHub case study.
Pros and cons
Pros
- Agents work from live Shopify order and inventory data, so answers reference real order status and stock rather than canned FAQ textAI
- Three distinct roles (support, marketing, operations) cover more ground than a single-purpose chat widgetAI
- Setup is quick by the vendor's account: install from the Shopify App Store and agents ingest catalogue, policies and FAQs without scriptingAI
- Per-customer data isolation and configurable human handoff rules give merchants control over sensitive casesAI
- Storefront Digital Human avatar speaks 90+ languages and can recommend products and add to cartAI
Cons
- Locked to Shopify: BigCommerce and WooCommerce are only listed as coming soon, so multi-platform merchants cannot standardise on itAI
- Entry pricing is high for small stores, and the homepage contradicts itself on figures (plan cards show $159 and $239 while the FAQ cites $199 and $299)AI
- Pro and Scale tiers are early access only, so the full four-agent workforce is not generally available yetAI
- Performance claims such as 296% conversion uplift come from vendor case studies with no published methodologyAI
- No public API or developer documentation is described, which limits custom workflowsAI
How much does Yep AI cost?
Pricing
Four tiers billed in USD with 20% off annual billing. Core (marketing agent) is listed at $159/month annual, Growth (support plus marketing) at $239/month, Pro at $479/month and Scale from $959/month, the last two by early-access application. Note that the FAQ on the same page quotes $199 for Core and $299 for Growth, which conflicts with the plan cards.
Learn moreSupport
Support is offered through a 30-minute demo call booked by calendar and an application form for the Pro and Scale early-access tiers. No help centre or live chat channel is described on the homepage.
Integrations
Connects with Shopify, WhatsApp, Klaviyo, Mailchimp, Instagram and Facebook. BigCommerce and WooCommerce are listed as coming soon.
Features
Support chat with order tracking, returns and FAQ answers; product recommendations driven by browsing and purchase intent; content generation for product descriptions, emails, blogs and SEO copy with publishing to Shopify; CRM follow-ups and win-back journeys; collection merchandising; inventory monitoring and stock alerts; store analytics; and a multilingual Digital Human avatar for the storefront.
Learn moreFrequently asked questions about Yep AI
How much does Yep AI cost?
Four tiers billed in USD with 20% off annual billing. Core (marketing agent) is listed at $159/month annual, Growth (support plus marketing) at $239/month, Pro at $479/month and Scale from $959/month, the last two by early-access application. Note that the FAQ on the same page quotes $199 for Core and $299 for Growth, which conflicts with the plan cards.Does Yep AI offer a free trial?
Every plan includes a 14-day free trial with no charge at signup, cancellation allowed at any time and no lock-in. No credit card requirement is stated on the homepage.How do you use Yep AI?
The walkthrough on this page covers 6 steps: 1. Start the 14-day trial 2. Install from the Shopify App Store 3. Let the agents learn the store 4. Choose agents and set brand voice 5. Review pricing and pick a plan 6. Check the support playbook.What platforms does Yep AI support?
Yep AI is available on Web App.What does Yep AI integrate with?
Connects with Shopify, WhatsApp, Klaviyo, Mailchimp, Instagram and Facebook. BigCommerce and WooCommerce are listed as coming soon.What are the limitations of Yep AI?
Locked to Shopify: BigCommerce and WooCommerce are only listed as coming soon, so multi-platform merchants cannot standardise on it. Entry pricing is high for small stores, and the homepage contradicts itself on figures (plan cards show $159 and $239 while the FAQ cites $199 and $299). Pro and Scale tiers are early access only, so the full four-agent workforce is not generally available yet.
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Added10/22/2026
Platforms
Web App
Pricing
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