Bonnie

Bonnie is an AI phone assistant for restaurants, hotels and small businesses. It answers calls and WhatsApp 24/7 in 20+ languages, takes bookings, sends WhatsApp confirmations and reports results in a dashboard.

Bonnie is an AI phone assistant built for hospitality and service businesses that lose bookings when nobody picks up. It answers incoming calls and WhatsApp messages around the clock, handles questions, changes and reservations in conversation, and then keeps the customer informed through automated follow-ups. The customer list on the homepage leans heavily toward Dutch restaurants, with a hotel, a venue and a massage business also named. In practice, a business routes its calls to Bonnie, which responds immediately, including during rush hours or after closing. Conversations are meant to sound natural rather than menu-driven, and the assistant works in more than 20 languages. Once a booking is made, Bonnie sends confirmations, reminders and updates over WhatsApp, which removes a good share of manual admin from front-of-house staff. A personalised dashboard sits alongside the call handling. It reports call patterns, missed opportunities and revenue captured, and sends daily summaries to the owner. The sample dashboard on the homepage shows figures such as calls handled, reservations made and revenue for the month, which frames the product around measurable return rather than just convenience. The homepage also mentions integration logos on that dashboard, though the specific systems are not spelled out in the text. Bonnie suits owners and managers of independent restaurants, hotels and small or mid-sized businesses where the phone is a core sales channel and staffing a line around the clock is unrealistic. The site has separate pages for individual restaurants, hotels and SMBs, which signals tailored positioning for each segment. A free trial route is offered through the sign-up page, and there is also an option to receive a demo call from Bonnie. Among alternatives, Bonnie competes with general voicemail and answering services, human call centres and broader conversational voice agent platforms. Its focus is narrower: vertical use cases in hospitality, booking-centred workflows and WhatsApp as the follow-up channel. Teams wanting a fully customisable voice agent builder may find a more general platform fits better, while businesses that mainly need reservations captured and confirmed will find the scope well matched.