What platforms does Chatporch support?

Chatporch is available on Web App.

What are the limitations of Chatporch?

Answer quality depends on the owner writing good business descriptions and keeping knowledge up to date. The smarter model is limited to paid plans, so free bots run on the faster, less capable model. Scope is a website chat widget, so it is not a full helpdesk or multichannel support suite.

Chatporch

Name: Chatporch
Author: Chatporch

AI chat widget that answers visitor questions and captures leads

Beginner

Visit Chatporch Back to AI tools

Screenshot of Chatporch, AI chat widget that answers visitor questions and captures leads

What is Chatporch?

Chatporch is an embeddable AI chat widget for business websites. It answers visitor questions in the owner's voice from supplied knowledge, hands off gracefully when unsure, and logs every conversation. Installation is one script tag, with a free plan.

Chatporch is an AI chat widget built for small business websites. It sits on a page, answers visitor questions in the owner's own voice, and turns those conversations into leads at any hour. Setup is a single script tag, which means it can be added to WordPress, Squarespace, Webflow or plain HTML sites without an SDK, a rebuild or a developer. Configuration happens in plain English from a dashboard. The owner describes the business, sets the tone the bot should use, and supplies knowledge either by pointing it at the site so pages are pulled in automatically or by pasting in hours, pricing and policies. The bot answers from that material and stays quiet on topics it was not given instead of inventing replies. A fallback instruction decides what happens when it is stuck, such as sharing a phone number, an email address or a booking link, so a visitor always has a next step. Day-to-day use centres on the conversation log. Every chat is saved, tagged by topic automatically, and can be exported, which gives the owner a view of what visitors really want to know. Suggested starter questions can be shown on opening, and common ones get instant answers before the AI model is even called. Branding controls cover colors, the chat button label or image, and how the widget opens: a floating button, an existing button on the page, or mounted inside the page. The widget loads after the page and is isolated from the site's styles, so it should not disturb layout or speed. Chatporch fits owners who want a lightweight, answer-first chatbot rather than a full helpdesk or live-chat suite. A free plan with no time limit and no credit card lets a real bot run on a real site, while paid tiers add a smarter model and more messages and seats. Compared with enterprise support platforms it is narrower, but it is considerably quicker to get live and easier for non-technical teams to maintain.

How do you use Chatporch?

1Create a free account
Sign up for the free plan in the Chatporch app. No credit card is required.
2Describe your business
Write who you are, what you offer and how you want the bot to sound, in plain English. Add the hours, pricing and policies it should know, or point it at your site to pull in pages.
3Set a fallback and starter questions
Tell the bot what to do when it does not know an answer, such as sharing a phone number, email or booking link. Add a few suggested questions for visitors.
4Match your brand
Choose colors, the chat button label or image, and whether it opens from a floating button, your own button or inside the page.
5Paste the script tag
Copy the single script tag into your site, or hand it to whoever manages the site. The chat goes live right away.
6Review conversations
Read visitor chats and topic tags in the dashboard, export them when needed, and refine the knowledge based on what people ask.

Pros and cons

Pros

Installs with a single script tag on WordPress, Squarespace, Webflow or plain HTML, with no developer neededAI
Answers only from knowledge the owner supplies and stays quiet on unknown topics instead of making things upAI
Custom fallback instructions send stuck visitors to a phone number, email or booking linkAI
Free plan has no time limit and requires no credit card, so a real bot can run on a live siteAI
Saved, exportable conversations with automatic topic tagging reveal what visitors ask about mostAI

Cons

Answer quality depends on the owner writing good business descriptions and keeping knowledge up to dateAI
The smarter model is limited to paid plans, so free bots run on the faster, less capable modelAI
Scope is a website chat widget, so it is not a full helpdesk or multichannel support suiteAI
The homepage does not list a native integrations catalog, so connecting to CRMs or other tools is unclearAI

How much does Chatporch cost?

Free trial

The free plan has no time limit and needs no credit card, giving a working bot on a real site at no cost.

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Pricing

Free plan at $0 with no time limit and no credit card. Starter is $19/mo with the Smart model and ten times the messages. Pro is $79/mo with more messages and seats for busy teams. Paid plans are month to month and cancel anytime.

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Support

A contact page is available for reaching the team, and a privacy policy explains data handling. The homepage mentions no documentation or help centre.

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Integrations

Works on any site that accepts a script tag, including WordPress, Squarespace, Webflow and plain HTML. No third-party app integrations are listed on the homepage.

Features

One-line script install, plain-English business setup, custom voice and knowledge, site page import, fallback handoff, suggested questions, saved and exportable conversations, automatic topic tagging, brand customization, and a fast or smarter AI model.

Frequently asked questions about Chatporch

How much does Chatporch cost?
Free plan at $0 with no time limit and no credit card. Starter is $19/mo with the Smart model and ten times the messages. Pro is $79/mo with more messages and seats for busy teams. Paid plans are month to month and cancel anytime.
Does Chatporch offer a free trial?
The free plan has no time limit and needs no credit card, giving a working bot on a real site at no cost.
How do you use Chatporch?
The walkthrough on this page covers 6 steps: 1. Create a free account 2. Describe your business 3. Set a fallback and starter questions 4. Match your brand 5. Paste the script tag 6. Review conversations.
What platforms does Chatporch support?
Chatporch is available on Web App.
What does Chatporch integrate with?
Works on any site that accepts a script tag, including WordPress, Squarespace, Webflow and plain HTML. No third-party app integrations are listed on the homepage.
What are the limitations of Chatporch?
Answer quality depends on the owner writing good business descriptions and keeping knowledge up to date. The smarter model is limited to paid plans, so free bots run on the faster, less capable model. Scope is a website chat widget, so it is not a full helpdesk or multichannel support suite.