Dealism

AI sales agent for Instagram, WhatsApp and live chat with human handoff

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Screenshot of Dealism, AI sales agent for Instagram, WhatsApp and live chat with human handoff

What is Dealism?

Dealism is an AI customer agent for sales chats on Instagram, WhatsApp and Live Chat. It pairs Comment-to-DM automation, a unified inbox and human handoff, and offers a free plan with unlimited active contacts.

Dealism is an AI customer agent aimed at sales conversations that happen in messaging channels. It connects to Instagram, WhatsApp (both personal or standard business accounts and the WhatsApp Business API) and a Live Chat widget, then answers incoming questions, works out buying intent and suggests the next step in the sale. The product targets small and mid-sized businesses that sell through DMs, such as shops, clinics, course creators and local service providers, and the customer list on the homepage leans toward that profile. The platform is built in layers. Comment-to-DM automation handles the predictable opening move on Instagram: a comment on a selected post or Reel triggers a rule-based direct message, for example with a product link. When the person replies with a genuine question, the AI agent takes over and answers from approved knowledge. A Unified Inbox keeps every chat, its context and the AI or human status in one workspace, so staff can step in with the full history. Handoff rules let owners decide which situations, such as negotiation, approvals, sensitive issues or a direct request for a person, should go to a human. Setup starts from a website, store or connected account, from which Dealism drafts a first agent without code. A self-learning feature reads past conversations to pick up tone, business knowledge and sales patterns, and the results can be reviewed in a Knowledge Base. DealOnca, the workspace assistant, helps train agents, organise approved knowledge and summarise conversations. Among alternatives, Dealism sits between simple chatbot builders and full helpdesk suites. Its focus on social selling, QR-code WhatsApp pairing and a free tier with unlimited contacts differentiates it from enterprise customer-service platforms, while the AI replies depend on credits, so heavy conversational use is where paid plans are likely to matter. Public review scores on G2, SaaSHub and Trustpilot are shown on the homepage.

How do you use Dealism?

  1. 1Create a free account
    Register for the free plan, which asks for no credit card. The workspace opens at the Dealism app.
  2. 2Build your first agent
    Point Dealism at your website, store or a connected account so it can draft the first AI customer agent from your business context. Test its answers before going live.
  3. 3Connect your channels
    Link WhatsApp (QR code pairing or the official API), Instagram or the Live Chat widget so the agent can receive conversations.
  4. 4Set up Comment-to-DM
    Choose posts or Reels and write the rule-based DM that goes out when someone comments a keyword such as a price request.
  5. 5Define human handoff rules
    Specify when the agent should pass a chat to your team, such as negotiation, approvals or a request for a person, and work from the Unified Inbox.
  6. 6Review what the agent learned
    Let Dealism analyse past conversations, then check and edit the resulting knowledge in the Knowledge Base.

Pros and cons

Pros

  • Free plan includes unlimited active contacts and unlimited flow automation, with no credit card requiredAI
  • Covers Instagram, WhatsApp (personal, business and official API) and Live Chat in a single inboxAI
  • Handoff rules let a human take over with full conversation context for negotiation or sensitive casesAI
  • Self-learning from past conversations and a reviewable Knowledge Base reduce manual agent trainingAI
  • Comment-to-DM turns Instagram post and Reel comments into rule-based direct messages at no costAI

Cons

  • AI conversations run on credits, and the free plan gives only 50 daily login bonus credits for testingAI
  • Paid plan prices and limits are not shown on the homepage, so costs are unclear until the pricing pageAI
  • Focused on sales messaging channels, so it is a poor fit for general helpdesk or email support workflowsAI
  • Trustpilot rating on the homepage (3.7) is noticeably lower than the G2 and SaaSHub scores (4.5)AI
  • Reply quality depends on the approved knowledge and past chats supplied, which needs ongoing reviewAI

How much does Dealism cost?

Free trial

The free plan needs no credit card and includes unlimited active contacts, free automation and 50 daily login bonus credits to test AI conversations.

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Pricing

A free plan offers unlimited active contacts, unlimited flow automation and 50 daily login bonus credits for testing AI conversations, with no card required. Paid plan prices are not stated on the homepage.

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Support

A guides section is published on the site, and security information has its own page. Support channels are not detailed on the homepage.

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Integrations

Works with Instagram, WhatsApp (personal or standard accounts via QR code pairing, plus WhatsApp Business and the official API as a Meta Tech Provider) and a Live Chat widget.

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Features

Comment-to-DM Instagram automation, an AI customer agent that understands intent and answers from approved knowledge, a Unified Inbox, human handoff rules, self-learning from past chats, and DealOnca for training agents, organising knowledge and summarising conversations.

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Frequently asked questions about Dealism

  • How much does Dealism cost?
    A free plan offers unlimited active contacts, unlimited flow automation and 50 daily login bonus credits for testing AI conversations, with no card required. Paid plan prices are not stated on the homepage.
  • Does Dealism offer a free trial?
    The free plan needs no credit card and includes unlimited active contacts, free automation and 50 daily login bonus credits to test AI conversations.
  • How do you use Dealism?
    The walkthrough on this page covers 6 steps: 1. Create a free account 2. Build your first agent 3. Connect your channels 4. Set up Comment-to-DM 5. Define human handoff rules 6. Review what the agent learned.
  • What platforms does Dealism support?
    Dealism is available on Web App.
  • What does Dealism integrate with?
    Works with Instagram, WhatsApp (personal or standard accounts via QR code pairing, plus WhatsApp Business and the official API as a Meta Tech Provider) and a Live Chat widget.
  • What are the limitations of Dealism?
    AI conversations run on credits, and the free plan gives only 50 daily login bonus credits for testing. Paid plan prices and limits are not shown on the homepage, so costs are unclear until the pricing page. Focused on sales messaging channels, so it is a poor fit for general helpdesk or email support workflows.

Status

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Added10/20/2026

Platforms

Web App

Pricing

Freemium