Dodo

Dodo is a voice AI receptionist for veterinary clinics that answers calls 24/7, books appointments directly into the practice management system, and routes emergencies to the on-call team. It also handles refills, recalls, confirmations, and new client intake, with an analytics dashboard and enterprise security claims.

Dodo is a voice AI receptionist built for veterinary clinics and hospitals. It answers incoming client calls around the clock, then does more than take a message: it writes appointments straight into the practice management system using species, visit type, and provider availability, and it detects emergencies, shares ER details, and alerts the on-call team. The stated aim is to let a front desk absorb roughly three times its usual call volume without hiring, while staff stay focused on animals in the building. The product goes beyond inbound calls. The same assistant handles prescription refill requests, verifies records, routes callers to the right veterinarian, chases follow-ups and recalls, sends confirmations, collects payments, and manages new client intake, scheduling, and discharge instructions. Clinics can limit it to after-hours cover at the start, or run it all day, and it follows written standard operating procedures so every caller gets a consistent answer instead of whatever the person on shift happens to do. The practical appeal is integration depth. Dodo reads and writes directly into supported practice management systems (Cornerstone, ezyVet, Avimark, Covetrus Pulse, Digitail, DaySmart Vet), with the vendor claiming sub-second access and an average setup of about two minutes on supported platforms. A per-location analytics dashboard shows call volume, conversion, and revenue impact without anyone compiling reports. Onboarding runs as a structured cohort with a dedicated team and hands-on training. It is aimed at practice owners and managers rather than individual vets, and the vendor claims traction with a large share of veterinary emergency clinics plus compliance work (HIPAA, GDPR, encryption, audit logs). Buyers weighing it against generic phone answering services should weigh the PMS depth and emergency triage logic; buyers weighing it against hiring should weigh the ongoing cost, which the site does not publish.