GhostChat

GhostChat is a cookie-free live chat widget for websites, answered from Gmail, a phone or one shared inbox across all your sites. Free for one site, with a flat $25 a month Team plan for ten people and unlimited sites.

GhostChat is a live chat widget that site owners install on their own website and answer from wherever is convenient: a Gmail inbox, a phone, or a shared dashboard. Installation is a single script tag, and a WordPress plugin is available for people who prefer to configure things in the admin panel. The widget sets no cookies, so it does not need a consent banner, and the homepage cites a measured size of 18.9KB against 1.1MB for Intercom. The product is aimed at small businesses, agencies and freelancers who run several sites and do not want a separate chat account, or a separate bill, for each one. Messages from every site arrive in one shared inbox. Replies can be sent straight from Gmail without opening a dashboard, and the same inbox works on Android or in a phone browser, where a teammate can take a chat or hand it back. Testimonials on the page come from a WordPress.org reviewer, a membership business and a women's support organisation that valued the privacy stance. In practice, a visitor types a question in the widget, the owner sees which page the visitor was on, and the answer appears in the chat in real time. Out-of-hours behaviour is covered by business hours, which switch the widget to Away and collect an email address. A separate AI plan answers from the site's own content around the clock and hands off to a person when it cannot help. Teams that already have a bot can connect it through webhooks and a Bot Agent API. Pricing is the main differentiator against tawk.to, Intercom and similar tools. One site is free, and the Team plan is a flat $25 a month for ten seats and unlimited sites, with no per-seat charge. Team removes the GhostChat badge and email footer, adds the customer's own logo and colours, assigns chats to one person, shows per-person stats and offers auto-translation in more than 133 languages. The trade-off is a narrower scope than full customer-service suites.