OpenGreet

OpenGreet is a Singapore-built AI voice agent platform that automates inbound and outbound calls for sales, support, scheduling, collections and surveys, with local APAC accents and languages, post-call automation and call analytics.

OpenGreet is an AI calling platform built in Singapore for businesses operating across Southeast Asia and the wider APAC region. It deploys voice agents that place and answer phone calls for sales qualification, customer service, appointment scheduling, payment reminders, surveys and customer re-engagement. The agents are tuned for regional speech, covering Singapore English, Malaysian English, Mandarin, Malay and Bahasa Indonesia, which is the main point of difference from voice platforms designed around Western accents. In practice, a company works with the OpenGreet team to configure call flows, business rules, escalation paths and handovers to human staff. The homepage states that the vendor handles setup, optimisation and ongoing management, so buyers are not expected to run the voice stack themselves. Workflows are described as fully configurable rather than fixed phone menus, and the site claims average response latency under 1000ms, with a comparison chart putting OpenGreet at roughly 700ms against an industry average of about 1,250ms. These figures come from the vendor and have not been independently verified here. Calls do not end at the conversation. After each call, the platform can update a CRM, log leads, book appointments, send notifications, trigger surveys or follow up over SMS, WhatsApp and email. A dashboard exposes transcripts, AI summaries, sentiment and intent detection, so teams can review what was said and what happened next. Security claims include encryption in transit and at rest, PDPA alignment, and practices aligned with GDPR, ISO 27001 and SOC 2. The product targets startups, growing companies and enterprises in sectors such as healthcare, real estate, financial services, education, hospitality, retail and telecoms. Compared with self-serve voice agent builders, OpenGreet leans toward a managed, demo-led service with regional language depth. Public pricing is not listed on the homepage, and the site points visitors to a live demo and two ROI calculators to estimate savings before committing.