Riskified

Riskified is a pattern recognition tool. AI fraud prevention for ecommerce covering checkout, account login, refund abuse and chargeback disputes, with a liability guarantee on approved orders and decisions delivered in sub-second time.

Riskified is an AI driven fraud prevention platform built for ecommerce merchants. It covers the full customer journey rather than a single checkpoint: account login, checkout authorization, refund and return claims, promo abuse and chargeback disputes. The pitch is that fraud teams stop acting as a cost center and start contributing to revenue, because the same machine learning models that flag bad orders also let good customers through instead of declining them out of caution. The product is split into five modules. Adaptive Checkout adjusts the shopping journey per customer to improve conversion. Chargeback Guarantee pairs instant order decisions with a liability shift, so approved orders that later turn fraudulent are covered. Account Secure blocks account takeover attempts. Policy Protect targets refund, promo and reseller abuse. Dispute Resolve handles chargeback management and recovery in one platform. Behind them sits a shared merchant network: signals and linkage intelligence from one merchant inform decisions for others, and the company claims this produces two to three times stronger fraud and abuse detection. It fits mid market and enterprise retailers with meaningful transaction volume, especially in digital goods, luxury fashion, travel, athletic and outdoor retail, where manual review queues and false declines are expensive. Published case studies cite a 54 percent drop in cost of fraud at Lorna Jane, a 70 percent reduction in chargebacks at Finish Line, and a 20 percent fall in manually reviewed orders at Rue Gilt Groupe. Implementation is consultative rather than self serve: merchants define business goals, tailor a fraud strategy with Riskified's in house experts, then run on an accountable partnership model. Alternatives tend to be either rule based gateways bundled with a payment processor or standalone risk engines that score orders without a guarantee. Riskified differentiates on the liability shift, the network effect and the breadth of coverage beyond checkout. Note that the fraud models are fully managed, so teams wanting granular control over their own rules will find the arrangement less transparent than a configurable risk engine.