WelcoChat

A website AI agent that answers from your content and hands off to humans

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Screenshot of WelcoChat, A website AI agent that answers from your content and hands off to humans

What is WelcoChat?

WelcoChat is an embeddable AI agent for business websites. It answers visitor questions from crawled pages and uploaded docs, captures leads, and hands conversations to a human team when needed, with a 14-day free trial and no card.

WelcoChat is an embeddable AI chat agent for business websites. It learns from a company's own pages, uploaded documents and FAQs, then answers visitor questions on the site around the clock. Replies are grounded in the connected content, and when the agent is unsure or a visitor asks for a person, the conversation is passed to the team instead of being guessed at. The product is aimed at small and mid-sized businesses, support and sales teams that cannot staff live chat all day, and marketers who want contact-form leads to arrive with more context. Setup follows a short sequence: create an account, point the tool at a website URL or upload files, adjust the widget's name, avatar, colors and greeting, and paste a single script tag into the site. The widget loads asynchronously and works on phones and tablets. In daily use, the agent responds in the visitor's own language, captures structured lead details such as name, email, company and interest, and notifies the team by email when a human is needed. Staff can then reply live in the same conversation from the WelcoChat portal. A dashboard reports conversation volume, handoff rate, leads captured and knowledge-base health, and a testing mode lets owners chat with the agent before launch and see AI-suggested questions it cannot yet answer. Higher tiers add Slack, Teams and webhook alerts, a WhatsApp Business channel, team accounts, image attachments analyzed with vision, and custom CSS on the Enterprise plan. Among alternatives, WelcoChat sits between traditional live-chat tools, which depend on someone watching the window, and general-purpose chatbot builders that need flow design. Its narrower approach of one subscription per website, conversation-based plan limits and content-grounded answers suits teams that want a working support and lead-capture agent quickly, without building conversation trees. Each new account starts with a 14-day free trial that requires no credit card.

How do you use WelcoChat?

  1. 1Create an account
    Sign up for the 14-day free trial. No credit card is needed to start.
    WelcoChat — Create an account
  2. 2Connect your content
    Let WelcoChat crawl your website, and optionally upload PDFs, docs, FAQs or notes to build the knowledge base.
  3. 3Customize the widget
    Set the agent's name, avatar, colors and greeting message so the chat matches your site's look.
  4. 4Test the agent
    Chat with the agent before launch and review AI-suggested questions it cannot answer yet, then fill those gaps.
  5. 5Embed the snippet
    Paste the single script tag into your website. The widget loads asynchronously and works on mobile.
  6. 6Review and improve
    Use the dashboard to watch conversations, handoffs and leads, and refine the knowledge base over time.

Pros and cons

Pros

  • Answers are grounded in the content you connect, and the agent hands off rather than guessing when unsureAI
  • Setup is quick: connect a site or documents, style the widget, paste one script tagAI
  • Live handoff lets staff reply in the same conversation from the portal, not just receive an alertAI
  • Automatic multi-language replies and structured lead capture are included on every planAI
  • Test mode and AI-suggested unanswered questions help fix knowledge gaps before launchAI

Cons

  • Each subscription covers a single website, so multi-site owners must buy additional subscriptionsAI
  • WhatsApp, Slack/Teams/webhook alerts, team accounts and image attachments require the Business plan or higherAI
  • Plans cap monthly conversations (500, 3,000 or 15,000), which can limit busy sitesAI
  • Custom CSS, custom integrations, priority support and an SLA are reserved for the priciest Enterprise tierAI
  • The widget pauses on the site when a trial ends or billing lapses, leaving visitors with no chatAI

How much does WelcoChat cost?

Free trial

Every new account gets a 14-day free trial on any plan, with no credit card required.

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Pricing

Three subscription tiers, billed monthly or annually (20% saving). Basic is €39 (€31/mo annual) for 500 conversations, Business €99 (€79/mo annual) for 3,000, Enterprise €299 (€239/mo annual) for 15,000. Prices exclude VAT where applicable.

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Support

Contact form and email at info@welcochat.com, with replies usually within one business day. Enterprise includes priority support and an SLA.

Integrations

Slack, Microsoft Teams and generic webhook notifications (usable with Zapier or Make) on Business and above, and a WhatsApp Business channel. Enterprise adds custom integrations.

Features

Website knowledge base with auto-crawl and document uploads, customizable embeddable widget, lead capture, live human handoff, statistics dashboard, multi-language replies, test mode with gap suggestions, plus WhatsApp, image attachments and team accounts on higher tiers.

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Frequently asked questions about WelcoChat

  • How much does WelcoChat cost?
    Three subscription tiers, billed monthly or annually (20% saving). Basic is €39 (€31/mo annual) for 500 conversations, Business €99 (€79/mo annual) for 3,000, Enterprise €299 (€239/mo annual) for 15,000. Prices exclude VAT where applicable.
  • Does WelcoChat offer a free trial?
    Every new account gets a 14-day free trial on any plan, with no credit card required.
  • How do you use WelcoChat?
    The walkthrough on this page covers 6 steps: 1. Create an account 2. Connect your content 3. Customize the widget 4. Test the agent 5. Embed the snippet 6. Review and improve.
  • What platforms does WelcoChat support?
    WelcoChat is available on Web App.
  • What does WelcoChat integrate with?
    Slack, Microsoft Teams and generic webhook notifications (usable with Zapier or Make) on Business and above, and a WhatsApp Business channel. Enterprise adds custom integrations.
  • What are the limitations of WelcoChat?
    Each subscription covers a single website, so multi-site owners must buy additional subscriptions. WhatsApp, Slack/Teams/webhook alerts, team accounts and image attachments require the Business plan or higher. Plans cap monthly conversations (500, 3,000 or 15,000), which can limit busy sites.

Status

StatusActive
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Added10/7/2026

Platforms

Web App

Pricing

SubscriptionFree Trial