Be My Eyes

Be My Eyes is an eye correction tool. A free accessibility app that connects blind and low vision users to sighted volunteers over live video and to AI tools for image to text description, available day and night in more than 150 countries.

Be My Eyes is an accessibility platform that pairs blind and low vision users with sighted volunteers and AI tools for real time visual assistance. The core idea is simple: point a phone camera at whatever needs explaining (a label, a letter, a stove dial, a street sign) and either a volunteer or an AI reads it back. Calls are free and unlimited, and the network is positioned as available around the clock across more than 150 countries and 180+ languages. The service runs on two tracks. The human track routes a video call to a sighted volunteer who describes what the camera shows, and the framing is deliberately anonymous: volunteers hear only the user's voice and see only what is shared through the camera. The AI track handles image to text description without waiting for a person, which suits quick, private or repetitive tasks like reading packaging or checking a document. Businesses also use the platform for accessible customer support, with Zain Kuwait and Tracfone named as partners running customer care through the service, and Barilla working on real time kitchen assistance. In daily practice, the tool fits tasks that are too small for a formal appointment and too visual for a screen reader: distinguishing cans, confirming a light is on, finding a dropped item, or getting a second opinion on an outfit. It sits alongside dedicated OCR apps and paid visual interpretation services rather than replacing them. The AI side is faster for simple description; volunteers remain useful when judgment, context or conversation matters. The volunteer base is the obvious strength and the obvious dependency. Nearly 11.5 million volunteers are cited against roughly 1.1 million blind and low vision users, so human availability is rarely the bottleneck, but the quality of a call still depends on who answers and how well they describe things. Anyone who mostly needs fast, repeatable text extraction may find a dedicated scanner app more predictable, while those who want a real person on the line will get more from Be My Eyes.