Chatclient

Train a support agent on your own site, then embed it anywhere

Beginner API
Screenshot of Chatclient, Train a support agent on your own site, then embed it anywhere

What is Chatclient?

Chatclient is an AI chat bot tool. A custom AI agent builder for websites: ingest a URL, PDFs or text, define the agent's persona and rules, then embed it as a chat widget or connect via API. Lead capture, human escalation and around 95 languages are part of the package.

Chatclient is a builder for custom AI agents that answer questions using your own material. You bring a website URL, PDFs, doc files, CSV exports or plain pasted text, and the platform turns that content into a retrievable knowledge base behind a chat agent. From there you give the agent a name, a personality and explicit answering rules (the site gives the example of restricting replies to Spanish), then place it on a site through an embed code or an iframe chat bubble. The same agent can be pushed to a mobile app or other surfaces through an API. The product is pitched squarely at customer-facing teams: support desks that want to deflect repetitive questions, marketing teams that want a conversational way to capture and qualify leads, and product teams that want a self-serve helper inside an app. Human handoff, which the site lists as live on the Pro plan, lets a visitor escalate to a real person when an AI answer falls short, and that is the detail that decides whether this is usable for real support work rather than a demo widget. Auto-retrain keeps a trained agent synced with changing source content, and support for roughly 95 languages means a visitor can ask in one language while the underlying documents sit in another. In practice the build is short: import sources, tune behaviour and appearance, embed and connect. Model choice is exposed rather than fixed, with GPT-5.4, Claude Sonnet 5 and Gemini 3.5 Flash named as options, so cost and quality can be traded off per agent. Whitelabel removes Chatclient branding and allows a custom domain, which matters for agencies and for companies that treat the chat surface as part of their own product. Against general purpose chatbot plugins, Chatclient's differentiator is the packaging: multiple ingestion formats, retraining, personas, lead capture and escalation in one dashboard instead of a bare widget. Teams that only need a scratchpad assistant trained on a single document may find it heavier than required, and anyone wanting deep custom retrieval logic will hit the limits of a hosted builder.

How do you use Chatclient?

  1. 1Create your account
    Sign up to get access to the dashboard, where agents are created and managed. The free plan is applied automatically at this point.
  2. 2Add training sources
    Create an agent and import material: a website link to be scraped, PDF, TXT, CSV or DOCX uploads, or pasted text. Multiple sources can feed one agent.
  3. 3Define persona and instructions
    In settings, give the agent a name, set personality traits and write answering rules, such as limiting replies to a single language.
  4. 4Match the look to your brand
    Adjust the widget's appearance so it sits naturally with your site design, and enable whitelabel if the Chatclient branding needs to be removed.
  5. 5Embed or connect
    Use the embed option to add a chat bubble or iframe, or call the API to reach the agent from an app or another platform.
  6. 6Review the commercial plan
    Check the pricing page before scaling past the free allowance of one agent and 15 message credits.

Pros and cons

Pros

  • Accepts a website URL, PDF, TXT, CSV, DOCX files and pasted text as training sources, so existing documentation can be reused without reformattingAI
  • Human handoff lets visitors escalate to a real support person, which makes the agent viable for live customer support rather than demos onlyAI
  • Auto-retrain keeps an agent aligned with source content, reducing the manual refresh work that plagues static FAQ botsAI
  • Model choice is exposed (GPT-5.4, Claude Sonnet 5, Gemini 3.5 Flash), so quality and cost can be tuned per agentAI
  • Whitelabel option with custom domain and branding removal suits agencies and companies treating chat as part of their own productAI

Cons

  • The homepage markets a 90 percent support reduction, but no independent benchmarks or accuracy figures back that claimAI
  • Retrieval behaviour and chunking are not documented on the homepage, so teams needing fine control over how sources are matched will be limited by the hosted builderAI
  • Escalation to a human is tied to the Pro plan, meaning the most useful support feature is gated behind an upgradeAI
  • Only a small, fixed set of listed connectors (Slack, WhatsApp, Zapier) is mentioned, so deeper stack integrations may require custom API workAI
  • No self-hosted or on-premise option is described, which rules it out for organisations with strict data residency requirementsAI

How much does Chatclient cost?

Free trial

A 7 day free trial is advertised with cancellation at any time, and signing up also provides a permanent free plan with 1 agent and 15 message credits.

Learn more

Pricing

The homepage confirms a free tier (1 agent, 15 message credits) and a Pro plan that carries human escalation, plus friendly scaling pricing. Exact plan prices and credit limits are not stated on the homepage, so check the pricing page for current figures.

Learn more

Support

Contact is offered by email at support@chatclient.ai and through the company's social media accounts.

Integrations

The site names Slack, WhatsApp and Zapier as connectors, and an API is available for sending agent conversations to other platforms and apps.

Features

Multiple data sources (URL scraping, PDF, TXT, CSV, DOCX, pasted text), custom instructions and personality, brand-matched appearance, whitelabel with custom domain, auto-retrain, selectable models including GPT-5.4, Claude Sonnet 5 and Gemini 3.5 Flash, roughly 95 languages, lead capture, human handoff, AI personas, and embed or API deployment.

Frequently asked questions about Chatclient

  • How much does Chatclient cost?
    The homepage confirms a free tier (1 agent, 15 message credits) and a Pro plan that carries human escalation, plus friendly scaling pricing. Exact plan prices and credit limits are not stated on the homepage, so check the pricing page for current figures.
  • Does Chatclient offer a free trial?
    A 7 day free trial is advertised with cancellation at any time, and signing up also provides a permanent free plan with 1 agent and 15 message credits.
  • Does Chatclient have an API?
    Yes, Chatclient offers an API.
  • How do you use Chatclient?
    The walkthrough on this page covers 6 steps: 1. Create your account 2. Add training sources 3. Define persona and instructions 4. Match the look to your brand 5. Embed or connect 6. Review the commercial plan.
  • What platforms does Chatclient support?
    Chatclient is available on Web App.
  • What does Chatclient integrate with?
    The site names Slack, WhatsApp and Zapier as connectors, and an API is available for sending agent conversations to other platforms and apps.

Status

StatusActive
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Added10/21/2026

Platforms

Web App

Pricing

FreeFreemiumPaid