Decode

Emotion AI and attention analytics for consumer and UX research

Intermediate
Screenshot of Decode, Emotion AI and attention analytics for consumer and UX research

What is Decode?

Decode is an image analysis tool. Decode by Entropik combines facial emotion AI, webcam eye tracking and predictive creative scoring to test ads, packaging, concepts and digital experiences, with an AI moderator for qualitative interviews. Built for enterprise insight, UX and marketing teams that need behavioural signal rather than stated opinion alone.

Decode is a human insights platform from Entropik that pairs facial emotion recognition, webcam-based eye tracking and predictive creative scoring with conventional research workflows. Rather than relying on what respondents say in a survey, the platform reads how they react: which element their gaze lands on first, which frames trigger surprise or confusion, and where attention drops away. Entropik positions it for enterprises that need to validate creative, packaging, concepts and digital experiences without stretching timelines. The product splits into two working areas. Consumer insights covers media and ad testing across TV, social and out of home, packaging and shelf simulation with attention heatmaps, concept validation, and qualitative research where an AI moderator runs structured interviews and turns transcripts and video into themed, sentiment-tagged findings. User research covers prototype testing, unmoderated task studies, live moderated sessions and testing on real websites and mobile apps, all measured through gaze and expression capture rather than think-aloud commentary alone. AI Creative Insights sits alongside the research modules. Teams score ads, layouts and product pages against a reusable synthetic audience, compare persona by persona, and receive prescriptive suggestions on placement, hierarchy and message clarity. The claim is directional signal before spend, not a replacement for a live test, and the case studies follow that pattern: shorter media research cycles and faster onboarding diagnostics rather than whole programme replacement. It suits insight, UX, marketing and product teams inside larger organisations (CPG, retail, financial services, healthcare, technology) where research volume justifies a platform. Smaller teams comparing lighter usability tools should weigh the enterprise onboarding and demo-led sales motion: the homepage publishes no price list, signup runs through the product portal, and the richer predictive features carry the most value at scale.

How do you use Decode?

  1. 1Book a walkthrough with the Entropik team
    Decode is sold through a demo-led process. Request a session to see the consumer insights and user research modules in context and to confirm fit for your study types.
    Decode — Book a walkthrough with the Entropik team
  2. 2Create your account and enter the platform
    Sign up through the Decode product portal to get workspace access. Study setup, participant invites and dashboards live inside the signed-in product.
  3. 3Pick the research module that matches the question
    Choose consumer insights for ads, packaging and concepts, user research for prototypes and live apps, or AI Creative Insights for pre-launch creative scoring.
    Decode — Pick the research module that matches the question
  4. 4Define the study and recruit participants
    Set the stimuli, questions or tasks, then schedule sessions. The AI moderator handles structured interviews, while unmoderated studies run on participants own time and devices.
    Decode — Define the study and recruit participants
  5. 5Run the session and capture emotion plus gaze
    Participants join with a webcam. Facial emotion and eye gaze are recorded alongside responses, and live moderated sessions surface attention and reaction in real time.
    Decode — Run the session and capture emotion plus gaze
  6. 6Review heatmaps, themes and recommendations
    After collection, read attention heatmaps, emotional response charts and AI-extracted themes, then act on prescriptive suggestions for layout, hierarchy or messaging changes.

Pros and cons

Pros

  • Emotion and gaze capture runs on a standard webcam, so no lab equipment or specialist hardware is needed for remote sessionsAI
  • Covers both consumer research (ads, packaging, shelves, concepts) and UX research (prototypes, live apps, unmoderated studies) in one platformAI
  • AI moderator runs structured interviews and auto-extracts themes, emotion and supporting evidence, cutting manual analysis timeAI
  • Synthetic audience and prescriptive suggestions let teams filter weak creative before spending on live respondentsAI
  • Published case studies document real timeline reductions, including a 4X cut to media research cycles for a fast-food brandAI

Cons

  • No pricing is published anywhere on the homepage, so budgeting requires a sales conversation before any evaluationAI
  • Facial coding accuracy claims are vendor-stated and depend on lighting, camera quality and participant environmentAI
  • Predictive creative scores are directional estimates and should not replace live campaign measurementAI
  • The platform is aimed at enterprise buyers with research volume; small teams will find the scope and likely cost hard to justifyAI
  • Setup depends on the demo-led sales motion, and the site publishes little on data retention or consent handling for recorded emotion dataAI

How much does Decode cost?

Features

Facial emotion AI with webcam capture, eye gaze tracking, predictive attention and emotion simulation for creative, visual hierarchy heatmaps, prescriptive AI suggestions, an AI moderator for qualitative interviews, prototype and live app testing, unmoderated task studies, packaging and planogram analysis, plus a synthetic audience for persona-level creative comparison.

Learn more

Frequently asked questions about Decode

  • How do you use Decode?
    The walkthrough on this page covers 6 steps: 1. Book a walkthrough with the Entropik team 2. Create your account and enter the platform 3. Pick the research module that matches the question 4. Define the study and recruit participants 5. Run the session and capture emotion plus gaze 6. Review heatmaps, themes and recommendations.
  • What platforms does Decode support?
    Decode is available on Web App.
  • What are the limitations of Decode?
    No pricing is published anywhere on the homepage, so budgeting requires a sales conversation before any evaluation. Facial coding accuracy claims are vendor-stated and depend on lighting, camera quality and participant environment. Predictive creative scores are directional estimates and should not replace live campaign measurement.

Status

StatusActive
Views0
Outbound clicks0
Added10/22/2026

Platforms

Web App

Pricing

Paid