Factory.ai

Assign a Linear or Jira ticket to AI and get back a pull request

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Screenshot of Factory.ai, Assign a Linear or Jira ticket to AI and get back a pull request

What is Factory.ai?

Factory.ai is an AI project builder tool. Factory's AI Project Manager turns Linear and Jira tickets into autonomous coding work: assign an issue or mention @Factory, and a Droid extracts context, implements a fix and prepares a pull request with traceability back to the ticket.

Factory's AI Project Manager connects project management tools to autonomous coding agents called Droids. Rather than opening a separate chat window and pasting context, a team member assigns a ticket to Factory or mentions @Factory in a comment, and an agent picks up the work. The agent reads the issue body, the discussion thread, linked references and related tickets, then implements a solution and produces a diff that can be reviewed and turned into a pull request without leaving the tracker. The practical value is in the handoff. A product manager can write a feature request in plain language and let the implementation start on its own, while bug reports and customer feedback can be routed to agents automatically through triage rules that key off labels, priority or custom criteria. Because the pull request keeps its connection back to the originating ticket, there is a traceable path from reported problem to merged code, which matters for teams that need an audit trail or work under compliance constraints. Factory positions Droids as persistent across the workflow. The same agent knowledge can follow a team from the terminal and IDE into the browser, Slack, Jira and a command line interface, so context is not rebuilt every time the tool changes. The intended adoption path is deliberately incremental: start inside the IDE, then extend into design documents, review automation and ticket assignment as confidence grows. The tool fits engineering and product organisations already standardised on Linear or Jira and comfortable letting agents write code against their repositories. It is not a general chat assistant and it does not replace human review; it shortens the distance between a written requirement and a reviewable change. Teams wary of sending proprietary code into unspecified models will want to examine Factory's security model first, since one published testimonial centres on exactly that concern for a fintech customer.

How do you use Factory.ai?

  1. 1Confirm your tracker and repository setup
    Make sure the project uses Linear or Jira for issues and that the target repository is reachable, since agents work from tickets into pull requests.
  2. 2Create a Factory account and workspace
    Use the Start Building link on the product page to reach the Factory app sign-in and provision a workspace for your team.
  3. 3Connect the issue tracker
    Link Linear or Jira so Factory can read tickets, comments and linked references when an agent is triggered.
  4. 4Choose the trigger: assignment or mention
    Assign a ticket to Factory or add an @Factory mention in a comment on the issue you want handled.
  5. 5Add triage rules for automatic routing
    Set rules based on labels, priority or custom criteria so incoming bug reports and feedback requests reach agents without manual assignment.
  6. 6Review the diff and open the pull request
    Inspect the agent's changes and create the pull request from the tracker, keeping the ticket to code link intact.

Pros and cons

Pros

  • Triggers work directly from ticket assignment or an @Factory mention, so no separate prompt setup is neededAI
  • Agents gather issue details, comments, linked references and related tickets before writing codeAI
  • Triage rules can route bug reports and customer feedback to agents by label, priority or custom criteriaAI
  • Pull requests keep a link back to the originating ticket, supporting traceability and audit needsAI
  • Droid knowledge is described as persistent across IDE, terminal, browser, Slack and JiraAI

Cons

  • The page gives no pricing figures, plan tiers or usage limits, so budgeting requires a separate conversationAI
  • Only Linear and Jira are named as ticket sources, which leaves teams on other trackers without a pathAI
  • Autonomous ticket resolution still depends on human review of diffs and pull requests, so the time saving is partialAI
  • Security and data handling are only addressed through a customer quote, not through published policy detail on the pageAI
  • Smaller teams without an established issue and review workflow may find the setup overhead outweighs the benefitAI

How much does Factory.ai cost?

Integrations

Linear and Jira are the named issue trackers for triggering agents; the page also references Slack, the IDE, terminal and a CLI as places Droids operate.

Features

Issue to agent pipeline through assignment or @Factory mentions, automatic triage rules on labels and priority, context extraction from issue bodies, comments, linked references and related tickets, diff review and pull request creation inside Linear, and persistent Droid memory across IDE, terminal, browser, Slack and Jira.

Frequently asked questions about Factory.ai

  • How do you use Factory.ai?
    The walkthrough on this page covers 6 steps: 1. Confirm your tracker and repository setup 2. Create a Factory account and workspace 3. Connect the issue tracker 4. Choose the trigger: assignment or mention 5. Add triage rules for automatic routing 6. Review the diff and open the pull request.
  • What platforms does Factory.ai support?
    Factory.ai is available on Web App.
  • What does Factory.ai integrate with?
    Linear and Jira are the named issue trackers for triggering agents; the page also references Slack, the IDE, terminal and a CLI as places Droids operate.
  • What are the limitations of Factory.ai?
    The page gives no pricing figures, plan tiers or usage limits, so budgeting requires a separate conversation. Only Linear and Jira are named as ticket sources, which leaves teams on other trackers without a path. Autonomous ticket resolution still depends on human review of diffs and pull requests, so the time saving is partial.

Status

StatusActive
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Added10/22/2026

Platforms

Web App

Pricing

Paid