Joryio

Joryio is an analytics tool. Joryio unifies email, SMS, WhatsApp, push, in-app and Wallet pass messaging with analytics and data streaming. AI drafts journeys for approval and personalizes timing, and pricing follows delivered-to profiles rather than stored contacts or events.

Joryio is a customer engagement platform that combines journey orchestration, campaign messaging, analytics and data streaming in a single product. Email, SMS, WhatsApp, Viber, push, in-app messages, webhooks and ad audiences can all sit inside the same journey, with consent, topic preferences, quiet hours and frequency limits checked on every send. Apple and Google Wallet passes are treated as a channel too: points, tiers and offers can be updated through a journey, and pass additions, removals and scans can start or advance one. The AI layer is built around approval. An assistant drafts content, segments and journeys from plain-language requests, such as a description of VIP customers in a given city who have not bought recently, and the draft waits for review before anything changes. In campaigns and journeys that have been activated, AI can adjust message, channel and send time per customer within the rules the team sets, and a user-defined control group helps estimate how much it contributes. Monitoring runs by default and flags drops in opens or email delivery. The platform is aimed at marketing and growth teams at brands, retailers and app companies, including AI apps that want onboarding, re-engagement and upgrade messages driven by in-app behaviour. Data comes in from websites, apps and other systems through SDKs for Web, iOS, Android, Unity and React Native, a REST API and connectors for stores, warehouses and ad networks. Segments update in real time, and funnels, retention and revenue attribution sit on the same customer data. Pricing is the main point of difference from larger incumbents. Platform fees follow Engaged Profiles, meaning customers who received at least one delivered message in the month, while contact storage and event tracking are included under fair use. Messaging charges are separate. The founders previously ran Klaviyo, Braze, Emarsys and similar platforms for brands, and offer guided migration of profiles, preferences, templates and journeys, which positions Joryio as an alternative for teams looking to move off those tools.