Loop

Loop is a Logistics Data Platform that uses AI to unify invoices, contracts and tracking data for freight audit, payment, spend control and parcel visibility. It targets shippers and 3PLs through a sales-led demo process.

Loop positions itself as a Logistics Data Platform: software that gathers the scattered documents and records behind a shipper's transportation spend and turns them into one consistent data layer. Inputs named on the homepage include carrier contracts, printed invoices, PDFs, TMS data, bills of lading, emails and ERP data. The platform applies AI to connect, normalize and interpret that material, then builds analytics and automation on top of the unified foundation. The audience is the group of teams that touch transportation data inside shippers and third-party logistics providers. The homepage speaks to four of them directly. Transportation teams use automated audits to enforce carrier contracts. Finance teams use automated GL coding to stop estimating costs and close books faster. Customer care teams use shipment visibility to spot delivery problems early. Transformation teams use the cleaned, standardized data to feed downstream systems. Named customers include Michael Kors, Under Armour, General Mills, Macy's and J.Crew. In practice the product is organized around three outcomes. Operations features cover automated freight audits, flexible payment options, cost allocation and claim processing. Spend control covers parcel carrier contract optimization, analytics with custom alerts and validated cost to serve. Customer loyalty combines parcel tracking with cost understanding for proactive issue resolution and carrier accountability. Customer quotes describe invoice retrieval, categorization, audit and approval completed in 13 minutes, and scenario planning that compared FedEx and UPS volume. These are vendor-supplied claims and should be read that way. Among alternatives, Loop sits between traditional freight audit and payment providers and general visibility or analytics tools, and it was recognized in a 2026 Gartner Market Guide for freight audit and payment providers. Access is sales-led: the site offers a demo request and a contact form that asks for company type, annual transportation spend and area of interest, rather than a self-serve signup. It suits mid-size and large shippers with meaningful freight volume more than small shops.