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A 14-day free trial is available with no credit card required. Setup takes under 10 minutes and includes a 30-minute onboarding call.
Learn morePerfect Wiki
AI answers from your team's SOPs, manuals and FAQs, right inside Microsoft Teams.
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What is Perfect Wiki?
Perfect Wiki is an AI chat bot tool. A Teams-native knowledge base that stores SOPs, manuals and FAQs and lets the AI answer questions from those documents, with cited sources, in 28+ languages. Setup connects existing SharePoint content or uploaded files, and answers are available in channels, chat, Copilot and SharePoint.
Perfect Wiki is a knowledge base built for Microsoft Teams, designed to hold the SOPs, manuals, FAQs and how-to guides that teams normally keep in scattered SharePoint folders, Word documents and spreadsheets. The core idea is that process knowledge should belong to the whole team rather than to one person who happens to know where everything is. It installs as a tab in any Teams channel, so the knowledge base lives where people already work instead of in a separate app that requires another login. Setting up does not demand a migration project. You can point the tool at a SharePoint or OneDrive folder, upload documents (Word, PDF, Excel, PowerPoint, HTML, CSV and ZIP are supported), or build pages from scratch using templates. A nightly sync indexes connected content for AI search. After that, the AI assistant reads the connected material and answers questions in plain language, always citing the source page or document so answers can be checked. It works in 28 or more languages and replies in the language of the question. The AI runs on Azure OpenAI and is scoped to your knowledge base, so it does not pull from the web and your content is not used for model training. Questions can be asked in several places: in a channel by tagging @PerfectWiki, via a right-click shortcut on any message, through a personal tab for private lookups, or inside Copilot and SharePoint. Answers that solve a problem can be saved from chat into the wiki with one click, turning ad hoc help into permanent, searchable documentation. A weekly report also surfaces questions the wiki could not answer, showing where content gaps exist. Perfect Wiki is most relevant to teams already standardised on Microsoft 365, particularly operations, customer support, HR and onboarding groups that field repetitive questions. Alternatives include general-purpose wikis and intranet tools, but this one is tightly bound to Teams and favours conversational retrieval over manual browsing.
How do you use Perfect Wiki?
1Connect your existing content
Install Perfect Wiki from the Teams store or the website, then use the folder picker to select a SharePoint or OneDrive folder. The tool syncs nightly and indexes the files for AI search, without requiring any cleanup first.
2Set up a knowledge base tab
Add Perfect Wiki as a tab in a Teams channel so the whole team can see and use the same knowledge base. You can create separate wikis for different projects, clients or departments.3Ask a question and check the source
Tag @PerfectWiki in a channel with a question, or right-click a message and choose Ask Perfect Wiki. The answer appears in plain language with citations linking to the source page or document.4Save a useful answer to the wiki
When a chat message contains a good answer, use the Save to Perfect Wiki option. It becomes a searchable wiki page, so the same question does not need to be answered again.5Review the weekly knowledge gap report
Check the weekly report to see which questions the AI could not answer, along with top searches and popular pages. Use those gaps to decide what documentation to write or update next.
Pros and cons
Pros
- Runs inside Microsoft Teams as a tab, so no new app or context switch is requiredAI
- Connects existing SharePoint folders and documents without restructuring or cleanupAI
- Answers always cite the source document or page, making verification straightforwardAI
- Pricing is per editor only, with unlimited readers and no AI cost for readersAI
- Includes a weekly knowledge gap report that highlights unanswered questionsAI
Cons
- Tied closely to Microsoft Teams and SharePoint, with limited value outside the Microsoft 365 stackAI
- AI request allowance is pooled at 100 per editor per month, which may be tight for busy help desk teamsAI
- SharePoint connections are capped at 100 files per editor, so large document libraries need planningAI
- Pricing discounts depend on annual or three-year commitments; monthly billing costs moreAI
- The wiki works best with English or major languages, and content quality still depends on editors keeping pages currentAI
How much does Perfect Wiki cost?
Pricing
Pricing is per editor, with unlimited readers. Annual billing is $12 per editor per month; monthly billing is $24, and a three-year contract brings it to $9. Each editor includes 100 pooled AI requests per month and connections for 100 SharePoint files. Enterprise plans are available.
Learn moreSupport
Support options include a 30-minute onboarding call, a book-a-call scheduling page, and documentation and security details on the site. The Teams Store listing and Microsoft Build 2024 feature provide additional context.
Learn moreIntegrations
Works with Microsoft Teams, SharePoint, Copilot, ChatGPT, Claude, Slack, Mattermost, kChat, Power Automate, and the Chrome and Edge browser extensions.
Features
Stores SOPs, FAQs, manuals and training documents in a searchable knowledge base inside Teams. Connects SharePoint folders or uploaded files (Word, PDF, Excel, PPT, HTML, CSV, ZIP) with nightly sync. AI answers in 28+ languages with cited sources, scoped to internal documents only. Available in channels, chat, Copilot and SharePoint. Includes 100 AI requests per editor per month, weekly knowledge gap reports, SSO, reader/editor/admin roles, 60-day backups, and HTML/PDF export.
Frequently asked questions about Perfect Wiki
How much does Perfect Wiki cost?
Pricing is per editor, with unlimited readers. Annual billing is $12 per editor per month; monthly billing is $24, and a three-year contract brings it to $9. Each editor includes 100 pooled AI requests per month and connections for 100 SharePoint files. Enterprise plans are available.Does Perfect Wiki offer a free trial?
A 14-day free trial is available with no credit card required. Setup takes under 10 minutes and includes a 30-minute onboarding call.How do you use Perfect Wiki?
The walkthrough on this page covers 5 steps: 1. Connect your existing content 2. Set up a knowledge base tab 3. Ask a question and check the source 4. Save a useful answer to the wiki 5. Review the weekly knowledge gap report.What platforms does Perfect Wiki support?
Perfect Wiki is available on Web App and Browser extension.What does Perfect Wiki integrate with?
Works with Microsoft Teams, SharePoint, Copilot, ChatGPT, Claude, Slack, Mattermost, kChat, Power Automate, and the Chrome and Edge browser extensions.What are the limitations of Perfect Wiki?
Tied closely to Microsoft Teams and SharePoint, with limited value outside the Microsoft 365 stack. AI request allowance is pooled at 100 per editor per month, which may be tight for busy help desk teams. SharePoint connections are capped at 100 files per editor, so large document libraries need planning.
Status
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Added10/21/2026
Platforms
Web AppBrowser extension
Pricing
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