Reviewly.ai

Collect and answer Google reviews on autopilot

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Screenshot of Reviewly.ai, Collect and answer Google reviews on autopilot

What is Reviewly.ai?

Reviewly.ai is a lead generation tool. Reviewly is a Google-focused review management tool that sends SMS review requests, generates AI-assisted review drafts for customers, and lets owners reply to new reviews by text with AI-suggested responses. QR codes and NFC devices capture feedback in person, and a 14-day credit-card-free trial covers the full feature set.

Reviewly is a review management platform built around a single premise: for most local businesses, Google is the only review site that matters, so a tool that does that one job thoroughly beats a platform that spreads itself across every directory. The product handles both halves of the review loop. Outbound, it sends review requests to customers over SMS, either as one-off messages, bulk uploads, or through a CRM connection, and supplies AI-written drafts that customers can edit before posting under their own name. Inbound, it pushes a text alert the moment a new review lands and offers suggested replies that can be posted straight from a messaging app without logging in. The company also sells physical hardware for capturing feedback at the point of service: QR codes, NFC tags and Review Plates that let a customer leave a review on the spot. A built-in leaderboard tracks which staff are generating the most reviews. Accounts include a Twilio number, which means requests arrive from a local number rather than a shortcode. The obvious buyer is a service business with happy customers and a thin Google profile: trades, clinics, law firms, dealerships, franchise groups and multi-location operators. Marketing agencies get a separate angle through white label options and a partner program. Reviewly claims collection coverage in more than 100 countries, with a country lookup page to check availability. The tradeoff of the Google-only strategy is that businesses needing Yelp, Facebook or industry-specific review coverage will run a second tool alongside it. Integration depth is also thinner than the AI features suggest: CRM sync and a Twilio number are the main connectors named. Setup is quick, with the company claiming five steps and under five minutes to a first send.

How do you use Reviewly.ai?

  1. 1Start the free trial
    Sign up for the 14-day trial, which the company states requires no credit card and unlocks every feature.
    Reviewly.ai — Start the free trial
  2. 2Connect your Google Business Profile
    Link the Google profile whose reviews you want to grow and manage. This is the account the requests will point customers toward.
  3. 3Upload your customer list
    Bring in contacts in bulk, then send requests as one-off texts or as a batch campaign to past customers.
  4. 4Add in-person capture if you need it
    Order QR codes, NFC tags or Review Plates so walk-in customers can leave a review before they leave the premises.
    Reviewly.ai — Add in-person capture if you need it
  5. 5Set up review alerts and replies
    Enable text notifications for new reviews and use the suggested AI replies from your messaging app, editing the wording where needed.
  6. 6Add team or client accounts
    Agencies can explore white label options for managing reviews across client profiles from a single operation.
    Reviewly.ai — Add team or client accounts

Pros and cons

Pros

  • Tight Google focus means the workflow matches where local customers actually lookAI
  • SMS requests plus AI-drafted reviews lower the effort for both the business and the customerAI
  • Reply to new reviews by text with suggested responses, no dashboard login requiredAI
  • Physical QR and NFC review devices available for capturing feedback at the counterAI
  • 14-day trial with no credit card required and access to all featuresAI

Cons

  • Limited to Google, so any business that also relies on Yelp or Facebook needs another toolAI
  • Integration coverage appears narrow beyond CRM sync and the bundled Twilio numberAI
  • Hardware such as Review Plates and NFC tags is sold separately from the softwareAI
  • No public pricing figures on the homepage, so budget planning requires a sales conversation or the pricing pageAI
  • AI writing for customer reviews can produce generic wording that needs real editing to read as authenticAI

How much does Reviewly.ai cost?

Free trial

A 14-day free trial is offered with no credit card required, and the company says it grants access to all features so a full campaign can be run before committing.

Learn more

Pricing

The homepage shows no specific plan prices. It promotes a 14-day free trial with no credit card and full feature access, and points to a pricing page for plan detail. Hardware such as QR codes, NFC tags and Review Plates is sold through the company shop, separate from the subscription.

Learn more

Support

Support runs through a Freshdesk help centre with a knowledge base and a ticket submission form, alongside country coverage and blog resources.

Integrations

CRM integration is named for syncing customer contacts into review campaigns, and a Twilio number comes with each account. A dedicated integrations page exists for the full list.

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Features

Core features include SMS review collection (the company cites a 98% open rate) with a Twilio number, bulk and one-off sends, AI-generated review drafts for customers, AI-suggested business replies, and text alerts with replies sent from a messaging app. QR codes, NFC tags and Review Plates capture in-person feedback, a staff leaderboard tracks performance, and white label plus partner options serve agencies.

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Frequently asked questions about Reviewly.ai

  • How much does Reviewly.ai cost?
    The homepage shows no specific plan prices. It promotes a 14-day free trial with no credit card and full feature access, and points to a pricing page for plan detail. Hardware such as QR codes, NFC tags and Review Plates is sold through the company shop, separate from the subscription.
  • Does Reviewly.ai offer a free trial?
    A 14-day free trial is offered with no credit card required, and the company says it grants access to all features so a full campaign can be run before committing.
  • How do you use Reviewly.ai?
    The walkthrough on this page covers 6 steps: 1. Start the free trial 2. Connect your Google Business Profile 3. Upload your customer list 4. Add in-person capture if you need it 5. Set up review alerts and replies 6. Add team or client accounts.
  • What platforms does Reviewly.ai support?
    Reviewly.ai is available on Web App.
  • What does Reviewly.ai integrate with?
    CRM integration is named for syncing customer contacts into review campaigns, and a Twilio number comes with each account. A dedicated integrations page exists for the full list.
  • What are the limitations of Reviewly.ai?
    Limited to Google, so any business that also relies on Yelp or Facebook needs another tool. Integration coverage appears narrow beyond CRM sync and the bundled Twilio number. Hardware such as Review Plates and NFC tags is sold separately from the software.

Status

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Added10/21/2026

Platforms

Web App

Pricing

Free TrialSubscriptionPaid