SiteGPT

A support chatbot trained on your own product content

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Screenshot of SiteGPT, A support chatbot trained on your own product content

What is SiteGPT?

SiteGPT builds a customer support chatbot from your website, uploaded files, or connected sources like Notion and Google Drive. It embeds on any site, escalates to live agents, captures leads, and reports weekly on what visitors asked and what the bot could not answer.

SiteGPT is a customer support chatbot platform that answers visitor questions using content you supply rather than general model knowledge. You point it at a website URL or sitemap, drop in files, or paste raw text, and it builds a knowledge base from that material. The resulting bot is embedded on a marketing site, help center, or inside the product itself, and it responds to visitors in their own language, with 95+ languages listed as supported. Setup follows three stages. Training data is synced from URLs, uploaded files (CSV, TXT, PDF, DOCX, PPTX, MD and other text formats, with 2,500 cleaned characters counted as one page), or connectors such as Notion, Google Drive, Dropbox, OneDrive, Box, and GitHub. The bot is then embedded anywhere via a unique URL or embed code. After launch, chat history becomes the improvement loop: teams review transcripts and send feedback so answers get sharper, and automatic syncing can refresh the knowledge base daily, weekly, or monthly depending on plan. Day to day, the product is built for support operations rather than novelty. Quick prompts seed the first question, unanswered or sensitive conversations can be handed to a live agent with one button, and visitor details can be captured as leads. A Monday digest email reports the previous week's numbers, the most common topics, and the questions the bot failed to answer. The dashboard adds daily trends, an engagement funnel, and AI-grouped conversation topics. It suits SaaS teams, agencies managing bots for multiple clients, and support departments that field repetitive questions at volume. The competitive set is broad: generic chat widgets with AI add-ons, docs-first tools, and custom-built retrieval bots. SiteGPT's pitch is the middle ground, less maintenance than a bespoke build and more grounding in your own content than a general assistant. Compliance claims include SOC 2 Type II, GDPR, and HIPAA, alongside a public G2 rating of 4.8/5.

How do you use SiteGPT?

  1. 1Create an account and start the trial
    Sign up from the pricing page to open the 7-day free trial. You get full access to the dashboard, so you can test with your own content rather than sample data.
    SiteGPT — Create an account and start the trial
  2. 2Add training sources
    Enter a website or sitemap URL, upload documents, paste raw text, or connect a source such as Notion, Google Drive, or GitHub. Training typically finishes within a few minutes.
  3. 3Configure prompts and escalation
    Set quick prompts for common questions and enable the handoff to a live agent so visitors can reach a person when the bot cannot help.
  4. 4Embed the chatbot on your site
    Copy the embed code or use the chatbot's unique URL to place it on your marketing site, help center, or inside the product.
  5. 5Set a sync schedule and review analytics
    Choose daily, weekly, or monthly automatic syncing for your plan, then check the dashboard and Monday digest to see top topics and unanswered questions.
  6. 6Compare plans or book a walkthrough
    Review the pricing page as usage grows, or book a demo if you need a guided evaluation before rolling the bot out to customers.
    SiteGPT — Compare plans or book a walkthrough

Pros and cons

Pros

  • Training accepts URLs, sitemaps, YouTube content, uploaded documents, raw text, and connectors including Notion, Google Drive, Dropbox, and GitHubAI
  • Automatic resyncing keeps the knowledge base current on a daily, weekly, or monthly schedule depending on planAI
  • Human escalation, lead capture, and quick prompts cover the practical gaps in an automated support flowAI
  • Weekly digest and topic-grouped analytics show the exact questions the bot failed to answerAI
  • SOC 2 Type II, GDPR, and HIPAA assessments are documented, with data stated as never used to train AI modelsAI

Cons

  • Pricing tiers are not shown on the homepage, and page limits for training content vary by plan, so capacity costs need checking before committingAI
  • Files above 10 MB require emailing support, which is awkward for teams with large manuals or documentation archivesAI
  • No public API is described, so custom workflows depend on the listed native integrationsAI
  • The improvement loop relies on manual feedback and transcript review, with no stated automatic tuning from poor answersAI
  • Agency and multi-client arrangements are handled through email contact rather than a self-serve structureAI

How much does SiteGPT cost?

Free trial

A 7-day free trial is offered with no commitment, and cancellation is available at any time. The trial gives access to the full product so you can train a bot on your own content.

Learn more

Pricing

The homepage does not list prices. It states that pricing scales with usage and that plans differ in training page limits and automatic sync frequency (daily, weekly, or monthly). A dedicated pricing page holds the actual tiers.

Learn more

Support

Support is reached by email at bhanu@sitegpt.ai, including for files above 10 MB and agency enquiries. A demo can be booked, and a self-serve demo bot trained on the SiteGPT website is available to try.

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Integrations

Native integrations are named for Crisp, Slack, and Zendesk. Training sources include Notion, Google Drive, Dropbox, OneDrive, Box, and GitHub, plus WordPress support mentioned in the site's own assistant prompts.

Features

Core features include chatbot training from URLs, sitemaps, YouTube content, files, and connected sources; automatic content resyncing; quick prompts; human escalation; lead capture; a weekly email digest; and analytics with daily trends, an engagement funnel, and AI-grouped conversation topics and outcomes.

Frequently asked questions about SiteGPT

  • How much does SiteGPT cost?
    The homepage does not list prices. It states that pricing scales with usage and that plans differ in training page limits and automatic sync frequency (daily, weekly, or monthly). A dedicated pricing page holds the actual tiers.
  • Does SiteGPT offer a free trial?
    A 7-day free trial is offered with no commitment, and cancellation is available at any time. The trial gives access to the full product so you can train a bot on your own content.
  • How do you use SiteGPT?
    The walkthrough on this page covers 6 steps: 1. Create an account and start the trial 2. Add training sources 3. Configure prompts and escalation 4. Embed the chatbot on your site 5. Set a sync schedule and review analytics 6. Compare plans or book a walkthrough.
  • What platforms does SiteGPT support?
    SiteGPT is available on Web App.
  • What does SiteGPT integrate with?
    Native integrations are named for Crisp, Slack, and Zendesk. Training sources include Notion, Google Drive, Dropbox, OneDrive, Box, and GitHub, plus WordPress support mentioned in the site's own assistant prompts.
  • What are the limitations of SiteGPT?
    Pricing tiers are not shown on the homepage, and page limits for training content vary by plan, so capacity costs need checking before committing. Files above 10 MB require emailing support, which is awkward for teams with large manuals or documentation archives. No public API is described, so custom workflows depend on the listed native integrations.

Status

StatusActive
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Added10/21/2026

Platforms

Web App

Pricing

Free TrialSubscriptionPaid

Categories

AI Chat BotChatbot BuilderLead GenerationTraffic GeneratorChatMarketing