Slackbot by Slack

The AI agent that works inside Slack using your team's own context

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Screenshot of Slackbot by Slack, The AI agent that works inside Slack using your team's own context

What is Slackbot by Slack?

Slackbot by Slack is a communication tool. Slackbot is Slack's built-in AI agent. It researches across Slack history, connected apps and the web, builds dashboards and automations on request, and takes actions in tools like Jira and Salesforce without leaving the conversation.

Slackbot is the AI agent built into Slack, designed to work from the conversations, files and decisions a team has already accumulated in its workspace. Instead of opening a separate assistant and pasting in background, a user asks a question where the work happens. Slackbot searches message history, connected apps and the web, then returns a full report with citations. Beyond answering questions, it produces finished work. Users can ask for dashboards, polls, calculators and other interactive surfaces, or have it draft presentations and documents from their own templates. A recurring request, such as a Monday digest of pull requests and threads that mention a person, can become an automation without a developer. Those workflows can be packaged as shared skills that colleagues run in one click. Slackbot can also act inside connected tools including Jira, Figma, Salesforce and Docusign, and a small-business CRM mode covers accounts, call notes, meeting prep and follow-up drafts. Voice input is available for people who are between meetings or away from a keyboard. The intended audience is teams that already live in Slack, from sales and operations to engineering and creative production. Companies named on the page include Xero, Webflow, Slalom and Beast Industries. On data handling, the page states that Slackbot only surfaces what the asker is permitted to see, keeps interactions private and does not use customer data to train AI. Among alternatives, standalone chat assistants and workflow builders usually need background supplied by hand or integrations configured separately. Slackbot's pitch is that the context is already there, which is also its main constraint: its value depends on how much of a company's work actually runs through Slack. Plan details and availability are handled on Slack's pricing page rather than the feature page.

How do you use Slackbot by Slack?

  1. 1Open Slackbot in your workspace
    Start from the Slackbot feature page to see what it can do, then message Slackbot inside Slack. Ask a question that normally needs searching across channels.
    Slackbot by Slack — Open Slackbot in your workspace
  2. 2Ask for a cited research report
    Request a briefing, such as an account's pain points and renewal risks. Slackbot searches Slack history, connected apps and the web and returns a report with citations.
  3. 3Turn a repeat task into an automation
    Describe a recurring job, for example a weekly summary of threads that mention you. Slackbot builds the automation, which can then be shared with the team as a skill.
  4. 4Connect the apps you use
    Link tools such as Jira, Figma or Salesforce so Slackbot can take actions there. The agentic platform page explains how MCP connections work in Slack.
    Slackbot by Slack — Connect the apps you use
  5. 5Try the CRM workflow
    Small businesses can ask Slackbot to create accounts, log calls and notes, and draft follow-ups, handling customer records by messaging.
    Slackbot by Slack — Try the CRM workflow
  6. 6Review plans before rolling out
    Check the pricing page to see which Slack plan fits the team, or use the contact sales page for larger deployments.
    Slackbot by Slack — Review plans before rolling out

Pros and cons

Pros

  • Already holds context from Slack conversations, so prompts need little backgroundAI
  • Produces cited research reports drawn from Slack, connected apps and the webAI
  • Automations and shared skills can be created by asking, with no developerAI
  • Acts across tools such as Jira, Figma, Salesforce and Docusign from one placeAI
  • States that it respects existing permissions and does not train AI on customer dataAI

Cons

  • Only useful to teams that already run their work through SlackAI
  • Pricing and plan limits are not given on the feature pageAI
  • Some Salesforce related abilities, such as Agentforce and Tableau, are described as coming soonAI
  • Output quality depends on how much useful history exists in the workspaceAI
  • Most proof comes from vendor-selected customer quotes rather than independent benchmarksAI

How much does Slackbot by Slack cost?

Integrations

Works with apps connected to Slack, including Jira, Figma, Salesforce and Docusign, and supports MCP connections. Support for Agentforce, Tableau and MuleSoft is described as coming soon.

Learn more

Features

Cited research across Slack, connected apps and the web; automations and shareable skills created by asking; dashboards, polls and calculators; presentations and documents from team templates; actions in Jira, Figma, Salesforce and Docusign; Slack CRM for small businesses; voice input.

Frequently asked questions about Slackbot by Slack

  • How do you use Slackbot by Slack?
    The walkthrough on this page covers 6 steps: 1. Open Slackbot in your workspace 2. Ask for a cited research report 3. Turn a repeat task into an automation 4. Connect the apps you use 5. Try the CRM workflow 6. Review plans before rolling out.
  • What platforms does Slackbot by Slack support?
    Slackbot by Slack is available on Web App.
  • What does Slackbot by Slack integrate with?
    Works with apps connected to Slack, including Jira, Figma, Salesforce and Docusign, and supports MCP connections. Support for Agentforce, Tableau and MuleSoft is described as coming soon.
  • What are the limitations of Slackbot by Slack?
    Only useful to teams that already run their work through Slack. Pricing and plan limits are not given on the feature page. Some Salesforce related abilities, such as Agentforce and Tableau, are described as coming soon.

Status

StatusActive
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Outbound clicks0
Added10/8/2026

Platforms

Web App

Pricing

Subscription