TakeNote

TakeNote turns client meetings into FCA-ready suitability records for UK advisers: live transcription, speaker labels, document extraction and provider form auto-fill, all filed against the client with team-scoped access and an audit trail.

TakeNote is a meeting transcription and compliance record tool aimed squarely at UK financial advisers and wealth management firms. Recording a client conversation produces a speaker-labelled transcript, an FCA-structured suitability note, vulnerable customer flags and follow-up actions, all filed against the right client record automatically. The pitch is narrow on purpose: where general notetakers treat financial advice as one use case among dozens, TakeNote builds its vocabulary, templates and export format around FCA suitability and record-keeping expectations. The product goes beyond the transcript. Advisers upload the pension statements, policy schedules and fact-finds clients have already sent; TakeNote reads them, pulls out values and raises tasks against the client file. Provider application forms are then pre-filled from that record, sent for e-signature and filed back when signed, which removes a re-keying step that firms often underestimate. In-person meetings can be captured on an iPhone through the TakeNote Recorder app, which keeps recording through a locked screen or lost signal and uploads once confirmed. Compliance features are where the tool differentiates most. Client data is encrypted, isolated per firm and never used to train models, with a standard UK GDPR data processing agreement and Cyber Essentials certification. Teams can be organised with role-based, per-team client access; support staff can be read-only, and single sign-on is included rather than gated to an enterprise tier. A firm-wide activity log records each stage from recording to approval and archiving, and audit evidence can be exported in one click. The vendor claims about 45 minutes saved per meeting and a one hour audit preparation, though these figures come from the company itself and should be validated in a pilot. TakeNote fits firms that already work inside a UK regulatory frame and want transcription, document extraction and form completion in one record rather than a general tool with compliance bolted on. Buyers outside that context, or firms that mainly need raw transcription at volume, will find the focus narrow and the pricing undetailed on the public site.