UChat

No-code AI agents for sales and support across 15+ messaging channels.

Beginner API
Screenshot of UChat, No-code AI agents for sales and support across 15+ messaging channels

What is UChat?

UChat is a no-code AI agent builder for automating sales, support, and lead qualification across 15+ messaging channels. It combines a drag-and-drop flow builder, LLM integrations, live chat handoff, and a unified CRM.

UChat is a no-code platform for building AI agents that handle sales, support, and lead qualification across more than 15 messaging and social channels. The core of the product is a visual drag-and-drop flow builder that lets you design conversation logic, buttons, and ticket triggers on a canvas. You map out how the bot should respond at each point, and the same flow can be deployed to web chat, WhatsApp, Instagram, Messenger, Telegram, SMS, and others without rebuilding it for each channel. For teams without developers, the builder covers most automation needs; for advanced users, there are nodes for JavaScript, external API requests, and mini apps. The AI layer connects to large language models such as OpenAI, Claude, Google Gemini, xAI, DeepSeek, and Coze. You can use these models to power conversational replies, and enable function calling so the AI can fetch data or complete tasks inside a chat. When a query is too complex or a customer asks for a person, the bot transfers the conversation to a live agent with context intact. A unified CRM with Kanban-style ticket boards helps teams track, assign, and prioritize conversations, and a mobile app lets you monitor and respond on the go. UChat is aimed at businesses that handle a high volume of inbound messages and want to automate responses without coding. E-commerce stores use it to recover abandoned carts and send order updates, service teams use it for FAQs and appointment booking, and marketing teams use it to qualify leads and run personalized follow-ups. The platform reports over 20,000 businesses and 500 million monthly messages, which suggests it is built for scale rather than small side projects. Among chatbot builders, UChat stands out for its channel breadth and the combination of AI agents with a visual flow builder. Alternatives often specialize in one channel or require more technical setup. UChat's free trial gives access to all Pro features for 14 days without a credit card, so you can test the builder and channel connections before committing. Pricing details are not listed on the homepage, so you will need to check the site or contact the team for plan costs.

How do you use UChat?

  1. 1Start a free trial
    Register for a 14-day trial with access to all Pro features. No credit card is required, so you can explore the builder and channel connections immediately.
    UChat — Start a free trial
  2. 2Design your first flow
    Open the visual drag-and-drop builder and map out the conversation logic for your AI agent. Add buttons, conditions, and ticket triggers to define how the bot responds.
    UChat — Design your first flow
  3. 3Connect your channels
    Link the messaging platforms where your customers are active, such as WhatsApp, Instagram, or web chat. The same flow can be deployed across multiple channels from one hub.
    UChat — Connect your channels
  4. 4Enable AI and live handoff
    Integrate an LLM like OpenAI or Claude to power conversational replies, and configure live chat transfer so complex queries reach a human agent with context.
    UChat — Enable AI and live handoff
  5. 5Set up your CRM and integrations
    Connect tools like Shopify, HubSpot, or Zapier to trigger flows from payments, bookings, or form submissions, and use the CRM to track tickets.
    UChat — Set up your CRM and integrations
  6. 6Monitor and optimize
    Use real-time analytics to track response times, conversion rates, and customer sentiment, then refine your flows based on the data.

Pros and cons

Pros

  • Visual drag-and-drop builder makes complex chat automations accessible without coding.AI
  • Supports over 15 channels including WhatsApp, Instagram, Messenger, SMS, and voice from one hub.AI
  • AI agents connect to multiple LLMs and support function calling for real-time actions.AI
  • Live chat transfer preserves conversation context when escalating to human agents.AI
  • Unified CRM with Kanban boards and a mobile app for managing tickets on the go.AI

Cons

  • Pricing is not disclosed on the homepage, so you must contact sales or check elsewhere for plan costs.AI
  • Channel breadth means setup and testing can become complex across many platforms.AI
  • Advanced features like JavaScript nodes and external requests may require technical knowledge.AI
  • No public documentation or knowledge base is linked from the homepage for self-service troubleshooting.AI

How much does UChat cost?

Free trial

UChat offers a 14-day free trial with access to all Pro features, and no credit card is required. You can build, test, and launch bots during the trial period without limitations.

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Support

Support is available through a contact page where you can reach the team. The homepage does not link to a documentation portal or help centre for self-service.

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Integrations

UChat syncs with Shopify, HubSpot, Zapier, and MCP servers. You can trigger flows from Stripe payments, Calendly bookings, or Google Sheets, and connect to other third-party apps to expand functionality.

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Features

AI agents handle sales, support, and lead qualification 24/7. A drag-and-drop flow builder lets you design chat logic without code. Deploy across 15+ channels including WhatsApp, Instagram, Messenger, SMS, and voice. Transfer complex queries to human agents instantly. Manage tickets with a unified CRM and Kanban boards. Monitor conversations via mobile app. Connect to LLMs like OpenAI, Claude, and Gemini, with function calling for real-time actions.

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Frequently asked questions about UChat

  • Does UChat offer a free trial?
    UChat offers a 14-day free trial with access to all Pro features, and no credit card is required. You can build, test, and launch bots during the trial period without limitations.
  • Does UChat have an API?
    Yes, UChat offers an API.
  • How do you use UChat?
    The walkthrough on this page covers 6 steps: 1. Start a free trial 2. Design your first flow 3. Connect your channels 4. Enable AI and live handoff 5. Set up your CRM and integrations 6. Monitor and optimize.
  • What platforms does UChat support?
    UChat is available on Web App, iOS and Android.
  • What does UChat integrate with?
    UChat syncs with Shopify, HubSpot, Zapier, and MCP servers. You can trigger flows from Stripe payments, Calendly bookings, or Google Sheets, and connect to other third-party apps to expand functionality.
  • What are the limitations of UChat?
    Pricing is not disclosed on the homepage, so you must contact sales or check elsewhere for plan costs. Channel breadth means setup and testing can become complex across many platforms. Advanced features like JavaScript nodes and external requests may require technical knowledge.

Status

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Added10/21/2026

Platforms

Web AppiOSAndroid

Pricing

Free TrialSubscription