What platforms does Zapier support?

Zapier is available on Web App.

What are the limitations of Zapier?

Pricing is not stated on the homepage, so task volumes and plan limits have to be checked directly before committing a budget. Next Gen Zaps with advanced logic and self-healing are early access, which means the strongest selling points are not yet generally available. Deep governance controls such as action restrictions, AI guardrails and log streaming are Enterprise items, leaving smaller teams with less oversight.

Zapier

Name: Zapier
Author: Zapier

Connect 9,000+ apps and run AI workflows that fire on their own

Beginner API

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Screenshot of Zapier, Connect 9,000+ apps and run AI workflows that fire on their own

What is Zapier?

Zapier is an AI chat bot tool. Automation platform connecting 9,000+ apps, with MCP access for AI assistants, self-healing workflows and centralized governance for IT.

Zapier is an automation platform that connects the apps a business already runs on and turns them into workflows that execute without a person prompting them each time. The company positions the product around three layers: building with AI assistants, running the resulting workflows reliably, and governing everything from a single control plane. A workflow, called a Zap, starts from a trigger and then performs actions across connected apps, so a support ticket can get an automatic reply, a draft, or a routing decision every time it arrives rather than only when someone remembers to ask. The current emphasis is on bridging AI tools and business systems. Zapier MCP gives Claude, ChatGPT, Cursor and 230+ other AI tools one secure connection to 9,000+ apps, so the assistant can read context and take action without handing over passwords or API keys. Next Gen Zaps, in early access, add richer logic and an AI manager agent per Zap that detects failures and repairs them, plus deterministic steps that replace repeated AI calls and use fewer tokens over time. Workflows can range from fully rule-based to fully agentic, with embedded agents that hand off to fixed steps. Governance is aimed squarely at IT. Administrators set policies at the app, action and connection level, watch every workflow run and agent action with its owner and systems involved, and disable workflows with one click. The company cites SOC 2 Type II, SOC 3, GDPR and CCPA compliance, SAML SSO and SCIM provisioning, AI model opt-out on Enterprise, and log streaming. It suits operations, support, marketing and IT teams at companies large and small, from Fortune 500 buyers to solo founders. Alternatives include self-hosted automation servers for engineers who want full control and n8n or Make for teams comparing connector depth and pricing.

How do you use Zapier?

1Create your account
Sign up with email or Google. The free start option sets up a workspace where Zaps and connections live.
2Connect an AI tool through MCP
If you want to build from Claude, ChatGPT or Cursor, set up Zapier MCP so the assistant can reach your apps with scoped permissions instead of raw credentials.
3Start from a template or blank workflow
Browse MCP and workflow templates for common patterns, or open the workflows area to assemble a trigger and its actions yourself.
4Define the trigger and steps
Pick the event that starts the Zap, then choose actions across connected apps. Keep repetitive work in deterministic steps and reserve AI for tasks like writing or summarizing.
5Test, turn on and monitor runs
Run a test to confirm data maps correctly, enable the Zap, and review run history for failures. On eligible plans the AI manager agent flags and fixes issues.
6Apply governance if you manage a team
Admins set policies at the app, action and connection level, review every agent action and workflow run, and can disable a workflow with a single click.

Pros and cons

Pros

Connector breadth is the headline: 9,000+ apps with 66,000+ triggers and actions, which reduces the need to build custom integrations.AI
MCP support lets Claude, ChatGPT, Cursor and 230+ other AI tools act across business apps without sharing passwords or API keys.AI
Governance features (action restrictions, managed connections, asset history, one-click off) make it viable for IT to approve at scale.AI
Per-Zap AI manager agents detect and fix broken workflows, cutting the maintenance load that plagues long-lived automations.AI
Compliance posture is documented: SOC 2 Type II, SOC 3, GDPR, CCPA, SAML SSO and SCIM provisioning.AI

Cons

Pricing is not stated on the homepage, so task volumes and plan limits have to be checked directly before committing a budget.AI
Next Gen Zaps with advanced logic and self-healing are early access, which means the strongest selling points are not yet generally available.AI
Deep governance controls such as action restrictions, AI guardrails and log streaming are Enterprise items, leaving smaller teams with less oversight.AI
Costs scale with task usage, so high-volume workflows can become expensive compared with self-hosted alternatives.AI
The platform is broad rather than deep: complex data transformation or custom logic often needs workarounds or a developer.AI

How much does Zapier cost?

Integrations

Over 9,000 apps with 66,000+ triggers and actions, plus a single MCP connection covering Claude, ChatGPT, Cursor and 230+ other AI tools.

Learn more

Features

Zap workflows with triggers, actions and advanced logic; Next Gen Zaps with self-healing AI manager agents and deterministic steps; Zapier MCP linking AI assistants to 9,000+ apps; governance with action restrictions, managed connections, AI guardrails, asset history, log streaming and bring-your-own-model; security including SOC 2 Type II, SOC 3, GDPR, CCPA, SAML SSO and SCIM.

Learn more

Frequently asked questions about Zapier

Does Zapier have an API?
Yes, Zapier offers an API.
How do you use Zapier?
The walkthrough on this page covers 6 steps: 1. Create your account 2. Connect an AI tool through MCP 3. Start from a template or blank workflow 4. Define the trigger and steps 5. Test, turn on and monitor runs 6. Apply governance if you manage a team.
What platforms does Zapier support?
Zapier is available on Web App.
What does Zapier integrate with?
Over 9,000 apps with 66,000+ triggers and actions, plus a single MCP connection covering Claude, ChatGPT, Cursor and 230+ other AI tools.
What are the limitations of Zapier?
Pricing is not stated on the homepage, so task volumes and plan limits have to be checked directly before committing a budget. Next Gen Zaps with advanced logic and self-healing are early access, which means the strongest selling points are not yet generally available. Deep governance controls such as action restrictions, AI guardrails and log streaming are Enterprise items, leaving smaller teams with less oversight.