AI Findr

Semantic search and customer insight layer for business websites

Intermediate
Screenshot of AI Findr, Semantic search and customer insight layer for business websites

What is AI Findr?

AI Findr is a semantic search and customer insight platform that businesses embed on their own websites. It centralises business content, applies configurable rules to answers and CTAs, and records every visitor query so teams can analyse intent and content gaps.

AI Findr is a semantic search engine that businesses embed into their own websites to answer visitor questions in natural language. Instead of matching keywords and filters, it interprets intent and returns precise responses, including in regulated or complex industries where conventional search tools tend to produce weak results. The product is positioned around two jobs that reinforce each other: helping visitors find and act on information, and giving the business a structured record of what those visitors actually wanted. Setup runs through three connected modules. Information sources pull content from the company site, documents and other platforms into a central knowledge base that teams can review, correct and expand together, with alerts when content looks wrong or stale. Business rules let a team define limits, tone of voice, response format and the triggers that surface forms, booking links or calls to action at the right moment in a conversation. Insights capture every query so operators can read individual conversations or analyse them at scale, spot trends and measure intent over time. The tool is built for organisations with high-stakes customer journeys: banking, insurance, eCommerce, shopping centres, tourism, SaaS, healthcare and education. At shopping centres it doubles as an assistant that surfaces tenant promotions and events; in insurance it aims to reduce abandonment at the decision point and hand better qualified leads to sales. AI Findr also claims to optimise content so it surfaces in ChatGPT, Perplexity and Google AI Overviews. Against enterprise search suites, AI Findr competes on deployment speed and on the insight layer rather than on raw indexing scale. Its own pages pitch head to head against Salesforce, SearchSpring and Bloomreach. The company states that testing can begin within a week and a customer-facing launch within a month, and it cites Banco de Crédito de Perú and Jockey Plaza as reference clients. Teams that mainly need a search box will find the analytics side heavier than necessary; teams that want query data as a product input are the closer fit.

How do you use AI Findr?

  1. 1Review the product modules
    Read the product features page to understand the three parts of the system: information sources, business rules and query insights. Map which of them matches the problem you are trying to solve.
  2. 2Check your industry scenario
    Open the industry page closest to your business, such as banking, eCommerce, shopping centres or insurance, and compare the described use cases with your own customer journey.
  3. 3Confirm security and compliance fit
    Read the security page and confirm that data handling matches your internal or regulatory requirements, which is a common blocker for banking and insurance deployments.
  4. 4Compare against your current vendor
    If you already run a search or commerce platform, read the relevant comparison page to see how AI Findr frames the differences before booking time with the team.
  5. 5Contact the team to start a pilot
    Use the contact page to request a trial. The vendor states that testing can begin in under a week and a full launch in under a month.

Pros and cons

Pros

  • Answers complex, industry-specific questions rather than relying on keyword matchingAI
  • Every visitor query is stored and analysable, turning search into a source of customer intent dataAI
  • Business rules cover tone, limits, response type and CTA triggers without manual configuration of each caseAI
  • Content is ingested from site, documents and platforms, then reviewed collaboratively with alerts for stale materialAI
  • The vendor states pilots can start in under a week and customer launch in under a monthAI

Cons

  • No pricing information is published, so cost has to be established through a sales conversationAI
  • The site names no specific integrations, only general sources such as site, documents and platformsAI
  • A substantial share of the value sits in the insights dashboard, which teams without an analyst may underuseAI
  • Buyers must trust vendor claims on AI Overviews visibility and abandonment reduction; no benchmarks are publishedAI
  • Head to head pages target enterprise search suites, so fit for very small sites is unclearAI

How much does AI Findr cost?

Support

The vendor describes support throughout deployment, and cites a banking client praising how the team met compliance requirements while moving quickly. No support channels or SLAs are listed.

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Integrations

The homepage refers generally to sources including your site, documents and platforms, but names no specific third party integrations.

Features

Three core modules: information sources that ingest and centralise business content from the site, documents and platforms with alerts for outdated material; business rules that set tone, limits and response types and trigger forms, booking links or CTAs at the right moment; and insights that store every query for individual or large-scale analysis of trends, intent and content gaps.

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Frequently asked questions about AI Findr

  • How do you use AI Findr?
    The walkthrough on this page covers 5 steps: 1. Review the product modules 2. Check your industry scenario 3. Confirm security and compliance fit 4. Compare against your current vendor 5. Contact the team to start a pilot.
  • What platforms does AI Findr support?
    AI Findr is available on Web App.
  • What does AI Findr integrate with?
    The homepage refers generally to sources including your site, documents and platforms, but names no specific third party integrations.
  • What are the limitations of AI Findr?
    No pricing information is published, so cost has to be established through a sales conversation. The site names no specific integrations, only general sources such as site, documents and platforms. A substantial share of the value sits in the insights dashboard, which teams without an analyst may underuse.