Cekura

Automated QA for voice and chat AI agents: test, monitor, and self improve.

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Screenshot of Cekura, Automated QA for voice and chat AI agents: test, monitor, and self improve

What is Cekura?

Cekura is an AI chat bot tool. Cekura provides automated QA for voice and chat AI agents through pre-production simulations, production call monitoring, adversarial red-teaming, and cross-provider benchmarking. It targets engineering and QA teams that need release gates and drift detection before and after launch.

Cekura is a testing and observability platform for teams building voice and chat AI agents. It addresses a specific gap in the agent development lifecycle: the period between prototype and production, and the long tail of live calls after launch. Rather than relying on manual spot checks, Cekura runs automated simulations against an agent to surface instruction-following failures, tool call errors, and conversational quality issues before real users encounter them. The platform organizes work into three loops. Pre-production simulation generates thousands of synthetic conversations across diverse personas, including adversarial scenarios designed to probe for jailbreaks, PII leaks, and off-script behavior. Production monitoring watches live calls for drift, surfacing changes in sentiment, latency, and task completion. The improvement loop takes flagged failures, reproduces them in simulation, generates an eval, and suggests prompt patches, with the option to re-run the gate automatically. A benchmarking feature lets teams run identical scenarios across providers such as Vapi, Retell, ElevenLabs, and custom stacks to compare reliability, latency, and interruption handling. Cekura is aimed at engineering and QA teams running voice agents in production or preparing a launch, particularly in regulated sectors where reliability matters. The homepage cites Five9, PwC, Deloitte, and Twin Health as customers, and notes HIPAA, SOC 2, and GDPR compliance as defaults. It fits alongside agent builders and telephony platforms rather than replacing them: the tool assumes an existing agent and adds the test harness and monitoring layer on top. Teams comparing voice agent vendors can use the benchmarking feature as a bake-off, while teams already committed to a stack can use simulations as a release gate. The main tradeoff is that value depends on how much the team invests in writing and maintaining realistic test scenarios.

How do you use Cekura?

  1. 1Start a free trial
    Create an account from the sign-up page to access the dashboard. The trial lets you connect an agent and run initial simulations before committing to a plan.
  2. 2Connect your agent platform
    Link your voice or chat agent from a supported provider such as Vapi, Retell, ElevenLabs, LiveKit, Pipecat, or Five9. The integration pulls in your agent configuration so tests run against the real setup.
  3. 3Define test scenarios and personas
    Build a suite of synthetic conversations that reflect real user journeys, including adversarial cases like refund flows or off-script insurance queries. Each scenario specifies the persona, turns, and success criteria.
  4. 4Run pre-production simulations
    Execute the suite against your agent to generate pass or fail results across instruction-following, tool calls, and conversational quality. Use the results as a release gate before deploying changes.
  5. 5Review production monitoring and improve
    After launch, monitor live calls for drift in sentiment, latency, and task completion. Flagged failures can be reproduced in simulation, with suggested fixes and automatic re-runs of the gate.
  6. 6Benchmark providers or setups
    Use the benchmarking feature to run the same scenarios across different providers and compare reliability, median turn latency, and interruption scores. Results help justify a vendor choice or track your own stack over time.
    Cekura — Benchmark providers or setups

Pros and cons

Pros

  • Covers the full lifecycle: pre-production simulation, live monitoring, and a suggested-fix improvement loop in one platform.AI
  • Benchmarking runs identical scenarios across providers, giving a data-backed basis for vendor selection.AI
  • Adversarial red-teaming probes for jailbreaks, PII leaks, and off-script behavior before launch.AI
  • Integrates with major voice stacks including Vapi, Retell, ElevenLabs, LiveKit, Pipecat, and Five9.AI
  • Enterprise compliance posture: HIPAA, SOC 2, and GDPR are stated as defaults.AI

Cons

  • No public pricing: teams must book a demo to learn cost and plan limits.AI
  • Effectiveness depends on the quality of test scenarios the team writes; thin coverage yields shallow results.AI
  • The homepage lists integrations but provides no detail on depth of each connector or API access.AI
  • Focused on voice and chat agents; teams with only text-based LLM workflows may find it overkill.AI

How much does Cekura cost?

Free trial

A free trial is available via the sign-up link on the homepage. No trial length or usage limits are stated in the source.

Learn more

Integrations

Integrations listed on the homepage include Five9, Pipecat, LiveKit, ElevenLabs, Vapi, Cisco, Synthflow, Retell, and Bland. No detail is provided on connector depth or API access.

Features

Core features include pre-production simulation with synthetic personas, production monitoring with live drift detection, adversarial red-teaming for jailbreaks and PII leaks, cross-provider benchmarking, and a self-improving loop that flags issues and suggests prompt fixes. The homepage also positions the platform for instruction-following, tool call, and conversational quality testing.

Frequently asked questions about Cekura

  • Does Cekura offer a free trial?
    A free trial is available via the sign-up link on the homepage. No trial length or usage limits are stated in the source.
  • How do you use Cekura?
    The walkthrough on this page covers 6 steps: 1. Start a free trial 2. Connect your agent platform 3. Define test scenarios and personas 4. Run pre-production simulations 5. Review production monitoring and improve 6. Benchmark providers or setups.
  • What platforms does Cekura support?
    Cekura is available on Web App.
  • What does Cekura integrate with?
    Integrations listed on the homepage include Five9, Pipecat, LiveKit, ElevenLabs, Vapi, Cisco, Synthflow, Retell, and Bland. No detail is provided on connector depth or API access.
  • What are the limitations of Cekura?
    No public pricing: teams must book a demo to learn cost and plan limits. Effectiveness depends on the quality of test scenarios the team writes; thin coverage yields shallow results. The homepage lists integrations but provides no detail on depth of each connector or API access.

Status

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Added10/21/2026

Platforms

Web App

Pricing

Free TrialPaid