Circler

Circler is an AI reconciliation agent for ticket sellers. It imports purchase data by CSV, ingests forwarded confirmation emails and matches each transaction to the right order, with refunds linked to their original purchases and exportable in CSV reports.

Circler is a reconciliation agent built around one specific operational problem: knowing which ticket purchases have actually been paid for and which inventory has gone missing. The product pairs bank and credit card activity with purchase records pulled from a ticket management platform and from forwarded confirmation emails, then uses AI matching to tie each transaction to the order it belongs to. The stated goal is to stop back offices from rebuilding the same picture by hand in Excel every day. The workflow has three moving parts. First, transaction data is imported by CSV from the ticket management system and matched against bank activity. Second, purchase emails are auto-forwarded into Circler, which records the details inside them, including seat numbers and purchase amounts. Third, the matching agent reconciles the two streams, and it is designed to cope with the awkward case where several orders carry an identical amount, deciding which charge belongs to which confirmation rather than leaving a pile of ambiguous rows. Refunds get their own handling. Refunds can be linked directly to the original purchase, viewed and managed in the product, and included in CSV exports so the reconciliation trail stays complete. That matters for ticket resellers, whose volumes run into thousands of transactions a day across cards, statements and platform exports, and whose losses hide in unmatched rows rather than in obvious errors. Circler positions itself as purpose-built for the ticket industry rather than as a general accounting package. The pitch is narrower than a ledger tool and more automated than a spreadsheet, with the vendor claiming users cut reconciliation hours by roughly half. Teams evaluating it should weigh that focus as both the strength and the limit: it is shaped around ticket inventory and email confirmations, so businesses outside that pattern will find little of the workflow applies.